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Residence Inn St. Louis Galleria

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Residence Inn St. Louis Galleria
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220 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn St. Louis Galleria
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Showing 219: English reviews
Washington DC, District of Columbia
Reviewed 10 October 2016

The hotel is more a collection of town houses than a hotel. When you check in you won't be staying in the main area. the rooms are more like very large studio apartments with a full kitchen. Seems like would be a comfortable place for a week long stay or something. HOWEVER. I came in late and just needed to...

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Helpful?
Thank GoldenFairies
Janessa C, General Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you so much for bringing the problems you experienced to our attention. We pride ourselves on outstanding service and cleanliness and clearly that is not what you experienced during your recent visit. Please accept our sincerest apologies.

San Antonio, Texas
Reviewed 8 October 2016

Busy property in a very convenient location, near MetroLink Station and St. Louis Galleria. 2nd floor room was nicely furnished; friendly front desk staff; breakfast was OK but nothing special. Quiet rooms even though you're by two interstate highways.

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Helpful?
Thank atk1776
Janessa C, General Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you so much for your comments regarding our Residence Inn St. Louis Galleria. We are actually in the process of upgrading our breakfast kitchen and once that is completed it will positively affect our breakfast selections. I am so glad that everything else was above your expectations! We appreciate your business and feedback!

New York City, New York
Reviewed 30 September 2016

I stayed here in a 2BR loft for 2 weeks and the property continually exceeded my expectations. The property is clean, the grounds well kept, and the staff was very friendly. There is a pool and grill area, a very nice laundry room, and a gate house where they offer happy hours and other social activities like food truck Wednesdays....

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Helpful?
Thank NYCMikeM
Janessa C, General Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you so much for your outstanding comments regarding your recent visit to our Residence Inn St. Louis Galleria! I am so delighted that you enjoyed your stay and certainly hope to serve you again in the future!

Memphis, Tennessee
Reviewed 29 September 2016 via mobile

I would like to thank the entire management team for working diligently I'm assisting us upon check in . As for as confront and friendliness I applaude each one of you extremely high and for as room serviice I along with my family member rate your flroom highly and fully comforting. Thanks again for all of your outstanding services we...

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Helpful?
Thank william w
Janessa C, General Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you for your outstanding comments regarding your recent visit to our Residence Inn St. Louis Galleria. I am so happy that my staff took such great care of you during your stay. We certainly hope to see you again soon!

Kenilworth, Illinois, United States
Reviewed 26 September 2016

Between the pounding foot steps above, and the very noisy A/C, it was at best an adequate room. Facilities were fine. Bed was great for my wife but not for me. I woke up every hour or so due to the A/C noise. Coffee was good.

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Helpful?
1Thank Bill W
Hank H, Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you for taking the time to review our hotel with trip advisor. Being disturbed by equipment noise or noise from adjacent suites can be very annoying. For this, I am sincerely sorry. We have taken steps to address the noisy air conditioner in you suite and we do apologize for the noise from the room above. I would be...

Tampa, Florida
Reviewed 24 September 2016 via mobile

This is a wonderful, clean (really clean!) Marriott property that is unbelievably well situated for a business trip, a vacation stop (as we did) or an overnight. Within walking distance of the metro, a major shopping center, and within close distance to anything else you may need or visit (and there's a Starbucks only a mile down the road.) We...

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Helpful?
Thank Waxwing54
Janessa C, General Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you so much for your outstanding comments regarding our Residence Inn St Louis Galleria. I am so glad that your stay not only met but exceeded your expectations. We certainly hope to serve you again soon!

Long Island
Reviewed 14 September 2016

The Residence Inn St. Louis Galleria is a convenient and reliable place to stay. My son and I were in town to visit Washington University, which is about 10 to 15 minutes away. The rooms were very satisfactory, a little bit dated, but very clean. I had a two bedroom and two bathroom suite...the second bedroom was loft style and...

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Helpful?
Thank BBChin
Hank H, Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you fro taking the time to review our hotel. We glad you were satisfied with your visit and we look forward to seeing you again the next time yo are in Saint Louis.

Westchester County, New York
Reviewed 29 August 2016

The rooms are more like little condo's. It is very spacious, and the rooms have full kitchens and a work area. The decor is warm and welcoming. The staff is very friendly and always greets us with a smile. The rates include breakfast. They have a pool. The hotel is located walking distance to the Metro Link and to the...

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Thank Elizabeth M
Saint Louis, Missouri
Reviewed 25 August 2016 via mobile

Nice and clean, very friendly staff. Evening food is not good (cheap) otherwise great. Location is great near shopping mall and restaurant and close access to highway, some rooms near highway is too noisy.

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Helpful?
Thank walit2016
Reviewed 14 August 2016 via mobile

This property consists of many buildings that contain 2-4 rooms. Which makes it seem like these used to be an apartment complex. That could be a good thing if you were staying for an extended amount of time because you would have your own apartment. Overall it was a lot like other Residence Inns. But the downside of this layout...

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Helpful?
Thank Pab485s
Janessa C, General Manager at Residence Inn St. Louis Galleria, responded to this review

Thank you for taking the time to complete a survey regarding your recent visit to our property. We appreciate your business and hope to serve you again in the future!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn St. Louis Galleria

Address: 8011 Galleria Parkway, Richmond Heights, Saint Louis, MO 63117
Region: United States > Missouri > Saint Louis > Richmond Heights
Price Range: $207 - $342 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn St. Louis Galleria 3*
Number of rooms: 152
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Also Known As:
Residence Inn St. Louis Galleria Hotel Richmond Heights
Residence Inn Saint Louis
Saint Louis Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn St. Louis Galleria staff and other travellers.
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Questions? Get answers from Residence Inn St. Louis Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check out your room immediately, no quality control or accountability”
 of 5 bubbles mitchpreston, 20 Jan 2017 | Read review
“Building 17 was a perfect location in the complex.”
 of 5 bubbles ArthurP285, 13 Oct 2016 | Read review
“Ask to be on the non-freeway side if possible, but the property is generally pretty quiet.”
 of 5 bubbles NYCMikeM, 30 Sep 2016 | Read review
“take a second floor room”
 of 5 bubbles billw213, 25 Sep 2016 | Read review
“Request a room towards the middle to the back of the property”
 of 5 bubbles BBChin, 14 Sep 2016 | Read review
5 of 5