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Ameristar Casino Resort Spa St. Charles

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Traveller (209)
Room & Suite (243)
Dining (89)
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Overview
  • Excellent64%
  • Very good20%
  • Average7%
  • Poor3%
  • Terrible6%
Travellers talk about
“sports bar”(30 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (706)
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All reviewssunken living roomsports barview of the riverslot machinesdouble sinksan indoor outdoor poolseparate tubhuge bathroombeautiful roommissouri riversitting areabeautiful propertycoffee tableflat screen tvwalk in showerameristar casinohot tub
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161 - 165 of 703 reviews
Reviewed 12 October 2016

Our 50th Wedding Anniversary was Sept 30th. We spent 2 days in the luxurious suites at Ameristar Hotel Casino and Spa. We were pleasantly surprised at a knock on the door. Upon answering the door we greeted an employee who had champagne and a large...More

1  Thank Marie A
Response from Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. CharlesResponded 13 October 2016

Good morning Marie, thank you for your review and for celebrating such a special anniversary with us. We are glad that our team made your stay with us an even better one with excellent service. We will be sure to pass along your feedback about...More

Reviewed 11 October 2016 via mobile

Had an amazing time at this property. Everything was super clean! I was very pleased with the service and the rooms were exceptional!!! The outdoor space was super relaxing. The nightclub was a blast!!!VIP service was on point.More

1  Thank Marlinboy6822
Response from Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. CharlesResponded 13 October 2016

Good morning and thank you for your review. We are glad that you had such a wonderful time with us and that you enjoyed your room, the outdoor space, the nightclub and the service that all of our team members provided made your visit an...More

Reviewed 10 October 2016

Can't beat the price and it's a very welcoming place to stay. The staff at Ameristar in St. Louis is so helpful and welcoming. I always refer anyone visiting St. Louis to stay at the Ameristar in St. Charles.

Thank kelleycoffey
Response from Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. CharlesResponded 12 October 2016

Good afternoon and thank you for your review. We are glad that you enjoyed your visit with us and that the service our team members provided made your stay an even better one. We look forward to welcoming you back again soon.

Reviewed 7 October 2016 via mobile

When booking a room for my boss, I did not communicate fully but when I called the sales representative he maneuvered everything around what I meant to ask for the first time around...... It was definitely appreciated in the attempt to save face with my...More

Thank Charmaine W
Reviewed 7 October 2016

I love staying at the St. Charles Ameristar but not just because the property is gorgeous and the river views are spectacular....the customer service is literally second to none. Thanks to Brian, Wynter and the rest of the team for going above and beyond to...More

Thank jboram
Response from Maureen M, Public Relations Manager at Ameristar Casino Resort Spa St. CharlesResponded 7 October 2016

Good morning and thank you for your review. We are glad that you enjoyed your stay with us and the view. We will pass along your compliments about our team members and we hope to see you back soon.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Spa
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Casino and Gambling
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$171 - US$346 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Saint Charles
#5 Family Hotel in Saint Charles
#6 Business Hotel in Saint Charles
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$171 - US$346 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Saint Charles
#5 Family Hotel in Saint Charles
#6 Business Hotel in Saint Charles
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (209)
Room & Suite (243)
Dining (89)
Pool & Beach (32)
Amenities (84)
Questions & Answers
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Donna M
10 May 2018|
AnswerShow all 4 answers
Response from nikib1964 | Reviewed this property |
The airport is not far at all. You can have front desk call a cab for you. If there's a shuttle I didn't see it but we self parked.
1
Vote
Donna M
10 May 2018|
AnswerShow all 3 answers
Response from Kellie S | Reviewed this property |
No you can have free soda and coffee but no alcoholic drinks you have to pay for that
1
Vote
Room Tips
"All suites but I would ask for a river or pool room for a great view."
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"request a river view"
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"I should have requested a room change and hoped for a better mattress."
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"We had a river view, but honestly i bet the pool view would've been nice also"
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