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Comfort Suites

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164 Reviews from our TripAdvisor Community

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Showing 162: English reviews
Reviewed 15 July 2015 via mobile

I was there for 2 days and after day 1 I find that the staff has went threw my stuff and stole my anxiety medication!! I tell the manager Vicky who insists I am wrong, and to prove it we 'audit' my door (use a machine to check who has been in and out of your room). However, her and...

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Helpful?
Thank Kmart120
Nashville, Tennessee
Reviewed 10 July 2015

You could walk to almost anything you wanted to go to here except going into St. Louis for a day of fun. We went to the City Museum for the day and it was raining it was a nice indoor activity since it was raining. The best day to go to it would be sunny so the kids can play...

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1Thank agentstarling
Tampa, Florida
Reviewed 8 July 2015

By mistake, we made a reservation for Comfort Suites instead of the Best Western. It was the BEST mistake we've ever made! The room was great and large and comfortable. The staff was great. And the breakfast was super! We'd recommend this hotel to anyone.

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Thank 1MsSharon
Indianapolis, Indiana
Reviewed 6 July 2015

I stayed at the Comfort Suites in St. Charles on July3 thru July5. The housekeeper that cleaned our room was wonderful....such a polite person and very good at her job. Our room was very clean when she finished. I have forgotten her name but it was July 4,2015 and we were in room 325. The hotel itself was clean but...

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Thank Darlene M
Reviewed 29 June 2015 via mobile

Hard to get to off the highway, but a nice hotel. Pool hours are good for families with kids; breakfast has a wide variety; bathroom had a whirlpool tub which was really nice. Most hotel rooms are hot when you arrive - this was perfect temp, which was much appreciated after a long day.

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Thank Loeweb821
louisville,kentucky
Reviewed 11 June 2015

Our family made a trip to St. Charles for a graduation on May 23rd. We wanted to check in early due to an early graduation and check out the local shops. Rob said to give him an hour for them to prepare room. One hour later our room was ready as promised. Room and entire property was spotless and attractive....

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Thank caitlynspapa
Colorado Springs, Colorado
Reviewed 10 June 2015 via mobile

Second time we've stayed here. Awesome front desk staff. Nice pool area. Love the size of the rooms and the comfy beds. Right off the highway. Free breakfast. Movie theater across the street. Casino a few blocks away. Check out at noon. Yay!

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Thank lynval61
Durango, Colorado
Reviewed 6 June 2015

A newer hotel, with well appointed suites and everything worked. Rooms and TV were large. In a safe area, with lenty of parking, and near the highway system and Katy trail. Breakfast was better than average.

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Thank OWJohn
Vickie B, General Manager at Comfort Suites, responded to this review

We are excited you enjoyed our spacious suites with all the amenities you needed during your stay. We look forward to your next visit with us at the Comfort Suites - St.Charles.

Taylor
Reviewed 30 May 2015

Nice size room with separate sofa seating area. Large bathroom and extra sink outside of bathroom. Breakfast was good in a nice size room. Refrigerator in room. Good location. Front desk was very helpful. No shuttle service.

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Thank Mary Kathleen C
Vickie B, General Manager at Comfort Suites, responded to this review

We are glad to hear you enjoyed all our extensive amenities at the Comfort Suites. Thank you for taking the time to fill out a response on Trip Advisor. We look forward to future stays with us in St.Charles.

Kansas City, MO
Reviewed 29 May 2015

Hotel and rooms were comfortable and very clean. Front desk and room cleaning service top notch. Bathroom rooming and well kept. Provided breakfast was above average. The only drawbacks: Access to the hotel itself was unusual and difficult to find the first time. Noise from the nearby highway. Not enough to keep us awake but was noticeable.

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Thank Missouri_Guy70
Vickie B, General Manager at Comfort Suites, responded to this review

Thank you so much for taking the time to fill out the survey for Trip Advisor. Our staff are always appreciative of all feedback. We are glad to hear you enjoyed your accomadations and stay with us at the Comfort Suites - St.Charles. We look forward to your next stay with us.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Business Centre with Internet Access
Official Description (provided by the hotel)
We are an all suites hotel. Renovation complete as of end of 2016. Free deluxe continental breakfast. Free wi-fi, free USA Today newspaper daily. Fresh baked cookies served Monday - Thursday. We allow pets with a fee of $15 per day per pet, upto 3 pets and only allowed on first floor and certain rooms on second floor. No pets allowed on third floor including the St.Charles Suite. We are in same parking lot of Heart of St.Charles Ballroom. We are in front of Ameristar Casino and close to Hollywood Casino. Close to Historic Downtown St.Charles. Across from Streets of St.Charles and across from the Bass Pro Plaza. ... more   less 

Additional Information about Comfort Suites

Address: 1400 S. Fifth Street, Saint Charles, MO 63301
Region: United States > Missouri > Saint Charles
Price Range: $136 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Comfort Hotel Saint Charles
Comfort Suites Saint Charles
Saint Charles Comfort Suites
Hotel Style:
#4 Business Hotel in Saint Charles
#6 Family Hotel in Saint Charles
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites staff and other travellers.
4 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a king sized suite. It is great for the price.”
 of 5 bubbles 997iaina, 30 Dec 2016 | Read review
“i perfer the 2nd floor”
 of 5 bubbles tracie0427, 2 Oct 2016 | Read review
“Check with the hotel to make sure construction is over...”
 of 5 bubbles Bart246, 26 Sep 2016 | Read review
“Go for the king suite”
 of 5 bubbles Cheryljanine, 22 Aug 2016 | Read review
“We were on the interstate side of the hotel but with the air on did not hear anything but the air.”
 of 5 bubbles 251ronk, 29 Aug 2015 | Read review
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