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Red Roof Inn St. Louis St. Charles

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Traveller (26)
Room & Suite (31)
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Overview
  • Excellent20%
  • Very good21%
  • Average19%
  • Poor13%
  • Terrible27%
Travellers talk about
“bob evans”(8 reviews)
“night's sleep”(4 reviews)
“sized bed”(2 reviews)
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Pets Allowed
Wheelchair Access
Housekeeping
2 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (134)
There are newer reviews for Red Roof Inn St. Louis St. Charles
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All reviewsbob evansnight's sleepsized bedmotelstcharlesmissouri
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11 - 15 of 133 reviews
Reviewed 13 November 2017

The first room they sent me too smelled like a family of cats had been living there for a month. I went back to the desk and asked for another room. The 2nd room was a "little" better, but when I opened the bathroom door...More

2  Thank Still_Coughing
Reviewed 25 October 2017

Hotel is very close to the interstate, that is about the only good thing about it. The rooms smelled of cigarette smoke even thou it is a 100% smoke free hotel. The bed was dirty, had to be changed. The towels were small and should...More

2  Thank hyundai91
Response from John M, General Manager at Red Roof Inn St. Louis St. CharlesResponded 27 October 2017

Thank you for taking the time to review your recent stay with us. I sincerely apologize for the dirty bed, smoke smell, & damaged towels. To make sure this doesn't happen again I have retrained personnel on protocol for a room that smells smoky, the...More

Reviewed 10 October 2017 via mobile

Red Roof is our go-to place on business trips because of our company discount. So far they have all been very nice, so this was kind of a disappointment. The red wall in the room was so thick with dust that you could write your...More

1  Thank Danielle K
Reviewed 7 October 2017 via mobile

This is the 3rd and last time we give our hard earned money to stay at this hotel. We have had the same recurring issue at this hotel (and if you take the time to read past reviews you'll see the same pattern reflected repeatedly)...More

1  Thank Paul B
Reviewed 3 October 2017

The Red Roof Inn is conviently located close to the highways and next door to Bob Evans. Our room had a microwave, refrigerator, and king-sized bed in addition to a sitting area, so we got a lot for our money. The front desk offered us...More

Thank dschnellhammer
Response from John M, General Manager at Red Roof Inn St. Louis St. CharlesResponded 5 October 2017

Thank you for taking the time to review your recent stay with us. I'm pleased to see you received a good value for your stay. We are working on replacing our carpets with vinyl flooring to update the rooms. I apologize for your bed not...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Details
Price range
US$56 - US$84 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$56 - US$84 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (26)
Room & Suite (31)
Questions & Answers
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Margie0902
11 August 2016|
Answer
Response from Rileyjr | Reviewed this property |
I am sorry - I have no experience with a pet at this hotel. It would be best to call the hotel and ask them over the phone.
0
Votes
Luke O
18 June 2016|
AnswerShow all 2 answers
Response from Michael C | Reviewed this property |
Please call the hotel and ask for the manager John he's a very very nice man very understanding and he will work with you are the hotel has a pool it up the chain that I guess has a policy but please give them a call they... More
0
Votes
ARW222
29 April 2015|
Answer
Response from John M | Property representative |
The Pictures of the Superior King rooms are identical to our rooms. We have the exact bedding package, furniture, and carpet in our rooms.
1
Vote
Room Tips
"Avoid this place. Sleeping under a bridge in the mud in the ghetto would probably be better. Look at my..."
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"Avoid the rooms where cats have been living - and also the ones with flies."
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"Go for the King premium room."
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"Go somewhere else."
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