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Red Roof Inn St. Louis St. Charles

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Red Roof Inn St. Louis St. Charles
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107 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn St. Louis St. Charles
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Showing 106: English reviews
Rileyjr
Reviewed 16 June 2016

I needed a place to sleep while at a convention in St. Louis. The Red Roof Inn was easy to get to - it's a great location. There are plenty of eating establishments near the hotel - which is a plus. Anthony at my check in was helpful and polite. The gentleman when I check out was just as polite...

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Helpful?
Thank Rileyjr
i0143, General Manager at Red Roof Inn St. Louis St. Charles, responded to this review

Thank you for taking the time to review your recent stay with us. We are pleased to hear that the inn met your criteria of a clean place to sleep while being a good value in the area. Also as you mentioned, we have many restaurants within a ten minute drive from the property.

Saint Louis, Missouri
Reviewed 10 April 2016

Upon opening my room door the smell of animal or perhaps human urine. Room not clean - carpet terrible/unclean. Door not safe - looks like it had been kicked in before, paint chipping off of the walls. Police car with lights flashing at the end of the driveway - NOT Good! Felt unsafe. Chairs look soiled and never cleaned! I...

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3Thank TheTruthforReal
i0143, General Manager at Red Roof Inn St. Louis St. Charles, responded to this review

Thank you for taking the time to review your recent stay with us. I apologize for the odor and cleanliness of the room. We will work harder to provide a clean, comfortable, odor free room.

Chicago, Illinois
Reviewed 8 April 2016

We had a first floor room, the carpets were dirty, looked like they hadn't been vacuumed in a while. Bobby pins and hair ties were on the floor from previous guests. Upon waking up in the morning, we turned on the lights to see a roach crawling on the mirror and a bunch of smaller bugs climbing on the wall,...

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1Thank smith201562
i0143, General Manager at Red Roof Inn St. Louis St. Charles, responded to this review

Thank you for taking the time to review your recent stay. We apologize for the cleanliness of the carpet and the pest activity. We have contacted our exterminator and had our rooms treated. We will try harder to provide a clean, comfortable room at a great value for our guests.

Cleveland, Ohio
Reviewed 12 March 2016

I was familiar with the St Charles area since I worked here for several months in 2014. Overall, a safe area outside STL so I wasn't too picky since I knew it would only be for one night. In general, it is a place to sleep...decent area, Bob Evans within walking distance, some noise overnight but nothing outrageous. I would...

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Thank Kims2529
i0143, General Manager at Red Roof Inn St. Louis St. Charles, responded to this review

Thank you for reviewing your stay with us. We will continue trying to provide a clean, comfortable stay at a great value in the area.

Lake Forest, Illinois
Reviewed 5 March 2016

I needed a place near by my destination for work the next morning. A major highway zips past the location, but this frontage road access slows things just right. The accommodations were good, clean and available without prior registration. The Bob Evans is within walking distance - just right. The staff is courteous and friendly. Only comment to add concern...

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Thank TomKur
i0143, General Manager at Red Roof Inn St. Louis St. Charles, responded to this review

Thank you for taking the time to review your recent stay. We are pleased to hear you enjoyed the clean, comfortable room at a great value. We have another 20 restaurants within a 10 minute drive. We look forward to your next stay.

Columbus, Ohio
Reviewed 16 February 2016 via mobile

This was my third time, coming to this area. I have stayed here three times. I only had one bad stay, but I understand that all days are not perfect. This last stay was just fine. This is a great place to stay and perfect for those on a work budget. I also referred three other associates. Thank to Joe...

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Thank Michael C
i0143, General Manager at Red Roof Inn St. Louis St. Charles, responded to this review

Thank you for taking the time to review your recent stay. I love hearing that your stay was good and the value was great.

Elkhart, Indiana
Reviewed 12 February 2016 via mobile

Red Roof should take down their sign. This place is an embarrassment to the brand. Our room was a typical one for Red Roof. Everything worked just fine. However...the carpet was filthy and stained, the comforter had several unidentifiable stains and cigarette burnholes. I suspect more than a few Section 8 people live here judging by the non running junk...

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3Thank Cmackay03
i0143, General Manager at Red Roof Inn St. Louis St. Charles, responded to this review

Thank you for taking the time to review your recent stay. I apologize for the dirty carpet and burned comforter. Thank you for reporting the bedbug you found in the room. Although our housekeepers check the rooms daily for a bedbug presence, those signs are not always viewable when the bedbugs have just been brought into a room. We were...

Sedona, Arizona
Reviewed 9 February 2016

I drove x-country from AZ to NY and stopped at the Red Roof Inn in St. Charles en route. It was so nice that I put it on my itinerary for my return trip. It was so pleasant on the way back to AZ that I stayed an extra night! Pleasant staff. Comfy beds and clean sheets. A grassy yard...

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Thank KateNJack
i0143, General Manager at Red Roof Inn St. Louis St. Charles, responded to this review

Thank you for taking the time to review your recent stays with us. We love hosting travelers with pets. As you said the property is set up so there is ample room to take a walk around the exterior and get some exercise. Bob Evans is conveniently located across the property and we also have around 20 restaurants within five...

Bloomington, Illinois
Reviewed 4 February 2016

We frequently stay at a Red Roof Inn because we feel we know what quality to expect. This property was a disappointment - certainly not up to the typical standards of Red Roof. The room was not clean - loose dirt/dust along baseboard in bathroom & floor not clean. Inside tub and sink were clean. Dust/debris on the carpet and...

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2Thank psd2016
i0143, General Manager at Red Roof Inn St. Louis St. Charles, responded to this review

Thank you for taking the time to review your recent stay with us. I apologize for not having your room up to standards. We will make every effort to make sure this does not occur again.

South Hadley, Massachusetts
Reviewed 14 January 2016

when i got to this location i was greeted by candace. she seemed nice but did not smile and really welcomed me. as for the rest folks who worked there were not very happy to be working there! my 1st room was so run down i had to change right away. chips on the walls (paint), bathroom chips on the...

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2Thank Stuart L
i0143, General Manager at Red Roof Inn St. Louis St. Charles, responded to this review

Thank you for taking the time to review your recent stay with us. Please accept my apologies. At Red Roof we strive to provide every customer with superior service, therefore your feedback is important to us.

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof Inn St. Louis St. Charles

Address: 2010 Zumbehl Rd, Saint Charles, MO 63303-2722
Region: United States > Missouri > Saint Charles
Price Range: $72 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn St. Louis St. Charles 2*
Number of rooms: 108
Reservation Options:
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Also Known As:
Red Roof Inn Saint Charles
Saint Charles Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn St. Louis St. Charles staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't bother paying extra for a Superior King Suite. There is nothing superior or suite about it.”
 of 5 bubbles 520lra, 5 Aug 2016 | Read review
“I discovered that their reward program (RediCard) is quite interesting if you travel much.”
 of 5 bubbles TomKur, 4 Mar 2016 | Read review
“Both times my rooms were located in the same building and on the same side as the main office.”
 of 5 bubbles KateNJack, 8 Feb 2016 | Read review
“make sure your room is good repair, clean, and safe. as about safety "what is being done for this?”
 of 5 bubbles stuartl213, 13 Jan 2016 | Read review
“There are two separate buildings. The farthest had mediocre WiFi.”
 of 5 bubbles 575lawrenceu, 30 Nov 2015 | Read review
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