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Red Roof Inn St. Louis St. Charles

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Red Roof Inn St. Louis St. Charles
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110 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn St. Louis St. Charles
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Showing 109: English reviews
Sedona, Arizona
Reviewed 9 February 2016

I drove x-country from AZ to NY and stopped at the Red Roof Inn in St. Charles en route. It was so nice that I put it on my itinerary for my return trip. It was so pleasant on the way back to AZ that I stayed an extra night! Pleasant staff. Comfy beds and clean sheets. A grassy yard...

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Helpful?
Thank KateNJack
i0143, General Manager at Red Roof Inn St. Louis St. Charles, responded to this review

Thank you for taking the time to review your recent stays with us. We love hosting travelers with pets. As you said the property is set up so there is ample room to take a walk around the exterior and get some exercise. Bob Evans is conveniently located across the property and we also have around 20 restaurants within five...

Bloomington, Illinois
Reviewed 4 February 2016

We frequently stay at a Red Roof Inn because we feel we know what quality to expect. This property was a disappointment - certainly not up to the typical standards of Red Roof. The room was not clean - loose dirt/dust along baseboard in bathroom & floor not clean. Inside tub and sink were clean. Dust/debris on the carpet and...

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2Thank psd2016
i0143, General Manager at Red Roof Inn St. Louis St. Charles, responded to this review

Thank you for taking the time to review your recent stay with us. I apologize for not having your room up to standards. We will make every effort to make sure this does not occur again.

South Hadley, Massachusetts
Reviewed 14 January 2016

when i got to this location i was greeted by candace. she seemed nice but did not smile and really welcomed me. as for the rest folks who worked there were not very happy to be working there! my 1st room was so run down i had to change right away. chips on the walls (paint), bathroom chips on the...

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Helpful?
2Thank Stuart L
i0143, General Manager at Red Roof Inn St. Louis St. Charles, responded to this review

Thank you for taking the time to review your recent stay with us. Please accept my apologies. At Red Roof we strive to provide every customer with superior service, therefore your feedback is important to us.

Saint Louis, Missouri
Reviewed 1 January 2016

You got to be kidding, this place by far the worst hotel. All night noise, too many people live here. Felt unsafe, this red roof inn is a halfway/boarding house. I don't care how close it is to restaurants this place by far the worst ever.

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2Thank TravelingTaco
i0143, General Manager at Red Roof Inn St. Louis St. Charles, responded to this review

Thank you for taking the time to review your recent stay with us. I am sorry that your experience did not meet your expectations, please accept my sincerest apologies. At Red Roof, we strive to provide every customer with superior service, therefore your feedback is important to us.

Reviewed 28 December 2015 via mobile

People mill outside your room. Safety latch on door is broken off. People in next room fighting, it is not worth the discounted price to feel unsafe. I should have read the reviews as I see this is not uncommon for this property. Will never stay here again. You read where manager has said they will fix problems. I don't...

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1Thank josh w
i0143, General Manager at Red Roof Inn St. Louis St. Charles, responded to this review

Thank you for taking the time to review your recent stay with us. I am sorry that your experience did not meet your expectations, please accept my apology. At Red Roof, we strive to provide every customer with superior service and a comfortable, safe room, therefore your feedback is important to us. We appreciate you sharing your concerns, and it...

Reviewed 16 December 2015 via mobile

Recommend asking for a room away from highway on the backside. First floor is easy parking/no walking but felt uneasy with all the coming - going of neighbors and car doors were annoying. Saw alot of smokers standing in front of their rooms with door open so check for odors before unpacking. Room has been remodeled with nice large tv....

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Helpful?
1Thank Jennifer M
i0143, General Manager at Red Roof Inn St. Louis St. Charles, responded to this review

Thank you for taking the time to review your recent stay with us. Besides Bob Evans being across our parking lot, there are at least 25 restaurants to choose from within five miles of the property. We look forward to your next stay with us.

Reviewed 1 December 2015

I was very please with my stay at this hotel. There are no frills but it is clean, accessible and next to a Bob Evans. The bed was comfortable, the bathroom was clean and the basics were provided. Coffee maker and coffee were in the room. The TV offered the basics and some premium channels, too.

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Helpful?
Thank 575lawrenceu
i0143, General Manager at Red Roof Inn St. Louis St. Charles, responded to this review

Thank you for taking the time to review your recent stay with us. We do have a Bob Evans across our parking lot and at least 20 restaurants within 5 miles of the property. We are always pleased to hear our guests had a clean, comfortable stay, and found us to be a great value. We look forward to your...

Chicago, Illinois
Reviewed 30 October 2015 via mobile

I had to switch rooms due to a bed being broken and I hit my leg on it twice. Now I'm in the second room n I've had to clean with pine-sol n killed 2 bugs. Very nasty rooms. Never again. This picture is of the lamp over my head n it is totally disgusting.

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3Thank Saddy W
i0143, General Manager at Red Roof Inn St. Louis St. Charles, responded to this review

Thank you for reviewing your recent stay with us. I apologize for the broken bed frame and the cleanliness of the second room not being up to par. We pride ourselves on giving our guests a clean, comfortable room at a great value and unfortunately we didn't provide these to you during this stay. We will work harder to consistently...

Los Angeles, California
Reviewed 26 October 2015

This hotel provided all of the basic amenities plus a good night's sleep, and the room was clean. Front desk staff was friendly and helpful. I stayed several other places during this trip, many of which cost more money and were not nearly as comfortable. Overall, I think it is a great value for what you pay.

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Helpful?
Thank 830tylerm
i0143, General Manager at Red Roof Inn St. Louis St. Charles, responded to this review

Thank you for taking the time to review your recent stay with us. We love hearing you had a clean, comfortable stay. We are aiming to be the best value in the area.

New Hampshire
Reviewed 9 October 2015 via mobile

They helped me stay more nights when they were sold out. Thank you Candace and john. I will always stay at red roof inn. It was very quiet and i could have my dog with me too. There is alot around to do.

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Helpful?
Thank Danielle M
i0143, General Manager at Red Roof Inn St. Louis St. Charles, responded to this review

Thank you for reviewing your recent stay with us. It's great to hear you had a comfortable quiet stay. We always enjoy seeing guests stay with their well behaved pets. You are correct when you talk about the things to do around the area such as biking the Katy Trail, taking a short trip to wine country, or visiting the...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking

Additional Information about Red Roof Inn St. Louis St. Charles

Address: 2010 Zumbehl Rd, Saint Charles, MO 63303-2722
Region: United States > Missouri > Saint Charles
Price Range: $69 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn St. Louis St. Charles 2*
Number of rooms: 108
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Also Known As:
Red Roof Inn Saint Charles
Saint Charles Red Roof Inn
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn St. Louis St. Charles staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't bother paying extra for a Superior King Suite. There is nothing superior or suite about it.”
 of 5 bubbles 520lra, 5 Aug 2016 | Read review
“I discovered that their reward program (RediCard) is quite interesting if you travel much.”
 of 5 bubbles TomKur, 4 Mar 2016 | Read review
“Both times my rooms were located in the same building and on the same side as the main office.”
 of 5 bubbles KateNJack, 8 Feb 2016 | Read review
“make sure your room is good repair, clean, and safe. as about safety "what is being done for this?”
 of 5 bubbles stuartl213, 13 Jan 2016 | Read review
“There are two separate buildings. The farthest had mediocre WiFi.”
 of 5 bubbles 575lawrenceu, 30 Nov 2015 | Read review
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