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Embassy Suites by Hilton St. Louis St. Charles

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Embassy Suites by Hilton St. Louis St. Charles
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1,044 Reviews from our TripAdvisor Community

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Showing 1,044: English reviews
springfield, IL, United States
Reviewed 2 days ago NEW

Great Happy Hour - Cold Draft beer Complimentary Mixed Drinks at Happy Hour Great Complimentary Breakfast with cooked to order Omelettes. Atrium was very attractive was able to drink from my own cooler after Happy Hour ended.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Eric Z
Springfield, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 25 December 2016 via mobile

I was shocked to walk in and see my name on a board saying I was the "guest of the day". I assumed at first my hubby was up to something. What a cool experience. Even if that had not happened, it was a 5 star stay. We stay at Embassy Suites all over the country and this one may...

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Helpful?
Thank Texans4christ
About Hotel's Favourite Review
Ron1928, Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

Thank you so much! It is so rewarding to hear how our team members make a guest stay memorable. We do have a wonderful team here and appreciate your kind words. See you on future stays!!

Owensville, Missouri
Reviewed 3 days ago NEW

My stay here for a conference was great. The rooms were large and spacious and beds comfortable. The breakfast was fantastic as well as the reception each evening with appetizers and drinks. Love its location in conjunction with the convention center.

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Helpful?
Thank Jennifer H
Reviewed 6 days ago NEWvia mobile

This is my second stay at the Embassy Suites, and it definitely doesn't disappoint! The Extra details make this place special. The rooms have a separate seating area and a private bedroom, making for a very private and relaxing stay. One thing I notice about this hotel is the freshness of the air. It seems that the air quality is...

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Helpful?
1Thank Tracy G
Tim L, General Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

We are very excited to read the positive comments you have shared regarding our hotel and specifically our bellman, Donte. He is definitely a person who enjoys serving our guests. We will share your feedback with the team.

Jackson, United States
Reviewed 1 week ago via mobile

The front desk employee Brandon is most professional and helpful. Our main shuttle driver , Tony is top notch ! Always friendly and happy , on time and so helpful to whatever we need. He honestly loves his job ! Great asset to the Embassy Suites.

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Helpful?
Thank Connie C
Tim L, General Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

Thank you for sharing your experience with two of our outstanding associates. Brandon and Tony both truly enjoy serving people. We will share your comments with them and our team. We appreciate your business.

East Lansing, Michigan
Reviewed 1 week ago

Wonderful rooms that allow you to work while another sleeps without being disturbed. The lounge/office are separate from the bedroom. Fridge and microwave are handy for leftovers and kids snacks. Beds were comfortable except the sheets were not very soft. The bedroom was too warm and dry. Food was fine. of course the free happy hour was great with good...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank sorrone
Tim L, General Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

Many of our guests find our two room suites ideal for their needs. We are pleased to see that it was perfect for you as well. I will have our engineering team look at the heating and cooling unit in the room to ensure it is in proper working order. I will also have my housekeeping team look at the...

Seattle, Washington
Reviewed 1 week ago

A very clean and modern furnished room with one of the most comfortable king mattresses I'd slept in in some time. Room service was prompt and dinner was well prepared. Managers reception had respectable alcohol rather than the swill served at many Embassy properties. Shower had plenty of water pressure and hot water. Linen was clean. Location in close proximity...

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Helpful?
Thank Jim M
Tim L, General Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

Thank you so much for your detailed review of our hotel. We appreciate your business.

Linn
Reviewed 2 weeks ago

Perfect in every way! The Room was excellent - clean, quiet, roomy and so much more. Couldn't have found a nicer room. Staff was super friendly and professional. Breakfast was great. Enjoyed our stay!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank CMorfeld
Tim L, General Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

We are so delighted that you enjoyed your room, the staff, and all of our great amenities. We appreciate your business. See you again soon.

Louisiana
Reviewed 2 weeks ago via mobile

Stayed here last week on business had a little bit of a long check in time when I waited at the front lobby to check into my room but the staff was nice enough to upgrade me to a Junior suite. I did enjoy the coffee in the morning did not eat the breakfast buffet Aaron did not work out...

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Helpful?
Thank jthwrh
Tim L, General Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

Thank you for sharing your experience. We apologize that we were unable to check you in immediately upon arrival, but glad that you enjoyed the suite once settled.

Congerville, United States
Reviewed 2 weeks ago

I was there for three days and nights for a business training session - very good experience. The access from I-70 was a little confusing initially, but once I got the lay of the land it was fine. Only issue that could have been improved on was the mid day lunch.

Review collected in partnership with Embassy Suites Hotels
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Thank donwO2338ZC
Tim L, General Manager at Embassy Suites by Hilton St. Louis St. Charles, responded to this review

Last year there were some great enhancements on I-70. Exit 229A will help you arrive at our hotel very easily.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites St. Charles Hotel is located in St. Charles, Missouri, just 20 miles from downtown St. Louis. Lambert International Airport is just ten minutes away. The hotel is connected to the expansive St. Charles Convention Center, offering large and flexible event space. ... more   less 

Additional Information about Embassy Suites by Hilton St. Louis St. Charles

Address: 2 Convention Center Plaza, Saint Charles, MO 63303
Region: United States > Missouri > Saint Charles
Price Range: $244 - $407 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton St. Louis St. Charles 3.5*
Number of rooms: 20
Reservation Options:
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Also Known As:
Embassy Suites St Charles
Embassy Suites Saint Charles
Saint Charles Embassy Suites
Hotel Style:
#2 Business Hotel in Saint Charles
#3 Family Hotel in Saint Charles
#3 Romantic Hotel in Saint Charles
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton St. Louis St. Charles staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton St. Louis St. Charles staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors have less noise”
 of 5 bubbles LarryJ64, 16 Jan 2017 | Read review
“Get a corner suite if traveling with teens. The extra space was worth it.”
 of 5 bubbles ohchad, 28 Nov 2016 | Read review
“Corner suites are huge and great if you have a group.”
 of 5 bubbles FederalExpress, 14 Oct 2016 | Read review
“Corner suites are huge and worth the extra money.”
 of 5 bubbles Hockeytravel17, 1 Sep 2016 | Read review
“High floors gave us great views of the city”
 of 5 bubbles NothappyTravelor, 29 Aug 2016 | Read review
5 of 5