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The Chase Park Plaza

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1,056 Reviews from our TripAdvisor Community

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Showing 1,040: English reviews
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London
Reviewed 3 days ago NEWvia mobile

I love the old style ambience of this hotel. We had a one bed-suite and it was spacious and clean with a nice wet room. However I found the staff to be unfriendly, and uninterested in the guests. We arrived by taxi with a wheelchair, kids, luggage, bags, and the valets and staff literally watched my wife and I unload...

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Helpful?
Thank GHepburn
Yorktown Heights, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 14 March 2017

We loved the Chase Park Plaza from the moment we drove up! Every employee was friendly and informative. Our room was beautiful! We were celebrating an anniversary and they gave us a room with a view of the park and a bonus double balcony where you could also see downtown and the Arch!! We are Iprefer members (I signed up...

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Helpful?
Thank janemc02
About Hotel's Favourite Review
ChaseParkPlazaHotel, General Manager at The Chase Park Plaza, responded to this review

Thank you so much for sharing your wonderful review of your stay with us at the Chase Park Plaza. We are pleased that we helped create a fun and carefree getaway for you. It was a pleasure to have you here as our guest, and we can't wait to welcome you back.

New York City, New York
Reviewed 6 days ago NEW

We check in for "Club level" thinking that it will be a splurge since it has such a high rating. The "free breakfast" offers three small table so we have to eat at the sofa. Breakfast selection are very limited and the concierge lady,Anna, always has poker face and reluctantly to give us water or hot water regardless we tried...

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Helpful?
Thank trius718
ChaseParkPlazaHotel, General Manager at The Chase Park Plaza, responded to this review

Please accept our sincere apologies for any aspects of your stay that was less than perfect. Your experience certainly isn't the norm as we pride ourselves on our attention to detail and service to ensure a comfortable stay for guests. It's clear we missed the mark on this occasion, and we'll certainly address your feedback with our team. Thank you...

Jacksonville, Florida
Reviewed 1 week ago

This hotel was a beautify historic hotel but had large rooms with nice modern bathrooms. The location was near an upscale shopping, dining area with outdoor cafes and across from a large park. It even had a cinema. If you are into fitness - you would LOVE the fitness center as it was very large and had everything. Very quiet...

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Helpful?
Thank Susan E
ChaseParkPlazaHotel, General Manager at The Chase Park Plaza, responded to this review

We are happy to find out that your stay with us at the Chase Park Plaza was a great experience. It's wonderful to hear how much you appreciated our spacious guest room, on-site amenities, and being so close to great dining and shopping. Thank you, we look forward to welcoming you back again soon!

Houston Texas, USA
Reviewed 1 week ago

We thoroughly enjoyed our stay at this very charming and comfortable hotel. We happened to stay on the club level where the food and service was impeccable. A special THANK YOU to Orlando & Cynthia for making the club level special for us. This is a very unique hotel with a movie theater with a cocktail bar on the ground...

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Helpful?
Thank Howard L
ChaseParkPlazaHotel, General Manager at The Chase Park Plaza, responded to this review

Thank you, Howard, for letting us know how special your stay was. Our team, particularly the members you have mentioned by name, will be thrilled by your praise and happy to know you enjoyed your time here! All of us at the Chase Park Plaza would love to welcome you back for another memorable getaway!

Omaha, Nebraska
Reviewed 1 week ago

Central West End is my favorite area of St Louis. Close to the Art Museum, Park, Shops and Restaurants. Plus, the pool at the Chase is amazing. Visit STL often, and if I don't have my dog (only drawback - no pets allowed), always hope Hotwire will have a special deal at the Chase.

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Helpful?
Thank billy c
ChaseParkPlazaHotel, General Manager at The Chase Park Plaza, responded to this review

It was a pleasure to welcome you, Billy, to the Chase Park Plaza. It certainly seems like you enjoy so much when you visit and we're glad our pool tops that list. Thank you, we look forward to welcoming you back the next time you visit St. Louis!

Superior, Colorado
Reviewed 2 weeks ago

I had a suite which was beautiful. Rooms were clean and the beds were comfortable. the gift shop was just OK. Great places to eat in the hotel. if you want a steak go to the Tenderloin! The hotel is located close to other dining options and shops all are within walking distance.

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Helpful?
Thank fishinmomma
ChaseParkPlazaHotel, General Manager at The Chase Park Plaza, responded to this review

We are flattered by your lovely review for our hotel, thank you! It was wonderful to read that you fully enjoyed your suite accommodations and great dining. It was a pleasure to welcome you to the Chase Park Plaza, and we hope you visit with us again.

Edina, Minnesota
Reviewed 2 weeks ago

We stayed here for only a few nights and were happy with our stay. The things we liked most were the location and the food. The location was great because it was right next to forest park which has a few museums and is right next to Wash U. The hotel has a few different restaurants but we only ate...

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Helpful?
Thank Johana E
ChaseParkPlazaHotel, General Manager at The Chase Park Plaza, responded to this review

Thank you, Johana, for letting us know how much you loved our property. We’re thrilled you had a pleasant stay and enjoyed great dining. It was a pleasure to have you here, and we hope to have the privilege of welcoming you back to the Chase Park Plaza!

Rolla, Missouri
Reviewed 2 weeks ago

Splurged on a trip and stayed here. Within walking distance of some cool city stuff. I think four diamonds just means no free breakfast, but Ike stayed here so it makes us feel important so we pay more, and feel insulated from our blue voter urban decay. Organic brunch was around the corner though.

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Helpful?
Thank legolaceration
ChaseParkPlazaHotel, General Manager at The Chase Park Plaza, responded to this review

It was wonderful to read that you enjoyed your stay and had an opportunity to visit many of the top attractions within walking distance from our property. Thank you for the feedback, we hope you visit us again at the Chase Park Plaza!

Reviewed 2 weeks ago via mobile

Beautiful old hotel near the park and museums. Nice rooms. Service is what was lacking. Was there for a conference and there was no concierge on the first day of the conference, a week day. The hotel desk clerk suggested web sites I could check for attractions or transportation. Also no room service while there.

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Helpful?
Thank Yvonne P
ChaseParkPlazaHotel, General Manager at The Chase Park Plaza, responded to this review

While we were happy to hear our historic property and guest rooms were pleasing to you, we regret if you felt our service wasn't up to par. Providing exceptional service is always a priority for us, and we apologize if your visit was not reflective of this. Thank you for bringing this to our attention as we continuously strive to...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
You’ve arrived at The Chase Park Plaza hotel, a vibrant legend accommodating guests in grand style, here in the heart of St. Louis. This stately landmark is home to a celebrated history. Through a recent renovation, that storied past has been lovingly preserved and artfully revitalized, with improvements ranging from décor updates to a five-screen cinema. More than one million square feet of luxurious accommodations await you, including: Impeccable guest suites, five fabulous restaurants, expansive event and meeting facilities, five-screen cinema, outdoor heated pool, first-class spa and fitness facilities, the private residences In addition to premier amenities. The Chase Park Plaza offers you a premier location surrounded by the very best St. Louis has to offer. On your doorstep is the Central West End, one of the city’s most popular dining and entertainment areas. Just across the street you’ll find Forest Park, home to fine museums, a world-renowned zoo and one of the country’s finest public golf courses. As our guest, you’re also just moments away from the Barnes-Jewish Hospital complex, Busch Stadium, Washington University, St. Louis University, the downtown and Clayton business districts and Lambert International Airport. At The Chase Park Plaza you’ll feel truly welcome. In so many ways. ... more   less 

Additional Information about The Chase Park Plaza

Address: 212 N Kings Highway, Saint Louis, MO 63108
Region: United States > Missouri > Saint Louis
Price Range: $235 - $432 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Chase Park Plaza 4.5*
Number of rooms: 251
Reservation Options:
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Also Known As:
Chase Park Plaza Hotel Saint Louis
Park Plaza Chase
Park Plaza Saint Louis
Saint Louis Park Plaza
Hotel Style:
#3 Spa Hotel in Saint Louis
#11 Luxury Hotel in Saint Louis
#36 Business Hotel in Saint Louis
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Questions & Answers

Here's what travellers have asked, with answers from The Chase Park Plaza staff and other travellers.
10 questions
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Charleston, Illinois
Saint Louis, Missouri
4 months ago
Neosho, Missouri
4 months ago
Indianapolis, Indiana, United States

See all questions (10)

Questions? Get answers from The Chase Park Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wonderful club level lounge room, view and amenities. Room was one of the quietest I've ever had at a hotel.”
sarafM964IK, 1 Apr 2017 | Read review
“Rm 950 and it needs minor stuff but the view and the ambience made up for it and did not deminish our stay one iota!”
janemc02, 13 Mar 2017 | Read review
“All of the rooms are very quiet. Mostly poor views from windows.”
OmarKhayyam, 1 Mar 2017 | Read review
“ask for a remodeled one if they even have them”
C8718OZinfo, 28 Feb 2017 | Read review
“High floor, balcony room, park facing”
photog81, 5 Feb 2017 | Read review
5 of 5