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Hotel charged me $50 for checking out late without my knowledge. Nobody had informed me of the check-out time. When I came to get my bags upon check-out, again, nobody mentioned ANYTHING about a late-check-out or being charged a fee. The hotel charged me $50...More
1 Thank beccaboo46
Response from Ashley C, Manager at Hotel IgnacioResponded 12 September 2017
Hi Becca. We are very sorry you felt blindsided. We tried to contact you on your cell phone several times before charging you a late check out fee. However our checkout time is 11 am and you departed at 3 pm, after answering one of...More
It's very clean!!! Very nice staff in hotel!!! Nice food!!! Very cool ice cream! It's easy to walk around and have a great view around!!!! It's very nice and comfortable place to spend a time in Saint Louis!!!! My good recommendations!!!More
Thank Artem L
Response from Ashley C, Manager at Hotel IgnacioResponded 30 August 2017
Thank you for taking the time to provide us with feedback. We are very glad to hear you enjoyed your stay with us. Our staff is the backbone of our hotel so we always love hearing great feedback from our guests. Being in the Midtown...More
I was pleasantly surprised that my stay here felt like a mini-personal retreat. My favorite amenities: the GIANT sunken bathtub and aveda products, and the workout room with automatic dimmers. The hotel was SO QUIET. Staff VERY friendly. And the restaurant right next door served...More
Thank Jen W
Response from Ashley C, Manager at Hotel IgnacioResponded 29 August 2017
Thank you so much for taking the time to provide us with feedback! I'm glad you enjoyed your stay with us. That bathtub partnered with Aveda products make for a nice relaxing evening. We pride ourselves on being a quiet hotel even when each room...More
I wanted this hotel to work because of the location. However, I should have immediately left. I was there for 3 days and the experience deteriorated each day!
- Basement smell: The first thing I noticed was the smell in the lobby. It smelled like...More
1 Thank Harkhuck
Response from Ashley C, Manager at Hotel IgnacioResponded 16 August 2017
Thank you so much for taking the time the provide us with feedback. I am very sorry for your experience with us, as this is not our standard. Being a boutique hotel, we are a bit different than other hotel experiences. We want all of...More
We had a family wedding at the hotel, and what a wonderful, boutique hotel. Full of great artwork. Each room is decorated differently. A really nice sushi restaurant and then an "American" restaurant tucked behind it. Staff were terrific, especially Amy in the American restaurant,...More
Response from Ashley C, Manager at Hotel IgnacioResponded 15 August 2017
Thank you so much for taking the time to provide us with feedback. We are so glad to hear you enjoyed your stay. It was our pleasure to host such a wonderful family for such a memorable event. Amy in Triumph is absolutely wonderful and...More
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Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$146 - US$220 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#7 Business Hotel in Saint Louis
#29 Romantic Hotel in Saint Louis
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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Response from Ashley C | Property representative |
Good afternoon. We do have two handicap accessible rooms that provide you with a walk in shower. Our other king rooms also have a walk in show with a step up of less than an inch. We only provide bath tubs in a handful of... More
Good afternoon. We do have two handicap accessible rooms that provide you with a walk in shower. Our other king rooms also have a walk in show with a step up of less than an inch. We only provide bath tubs in a handful of our rooms. Best, Ashley
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"All rooms seem to be quiet and have black-out shades."