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Westin St. Louis

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1,378 Reviews from our TripAdvisor Community

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There are newer reviews for Westin St. Louis
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Showing 1,364: English reviews
Seattle, WA
Reviewed 4 weeks ago

Cubs Win! Baseball Season is over for the yea. The crowds around Busch Stadium are gone. I was surprised at how peaceful the area surrounding the Westin was. The hotel is easy to get to, just follow the signs to the Ball Park. Valet is $30, or park yourself at an nearby lot with a 24 hour attendant for only...

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Helpful?
Thank ScottD58
Saint Louis, Missouri
Reviewed 4 weeks ago via mobile

The Westin St. Louis is a beautiful hotel but their hotel staff is AWFUL! I blocked a several rooms for my wedding which was very easy and a great experience. Working with Megan Powell, the Catering Manager/Wedding Specialist, was great. She was very prompt about returning emails/ phone calls and even gave me the Executive Suite at the rate of...

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Helpful?
Thank flyjlm86
Dan M, Manager at Westin St. Louis, responded to this review

Dear flyjlm86, I wanted to reach out and thank you for taking the time to provide such candid feedback regarding your recent experience at Westin St. Louis. First and foremost, please accept our sincerest apologies for the unsatisfactory experience you encountered with our staff. Please know that what you describe here is not the level of service expected of our...

Reviewed 4 weeks ago

The Westin is a great hotel in an amazing location, just opposite Busch Stadium. We booked the same day through a third party and saved $279. The front desk team couldn't have been more helpful to make sure we were put in a room we needed. The hostess at breakfast was absolutely delightful and completely service-minded, helping us get in...

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Helpful?
Thank Bill O
MDaddonaHEI, Guest Relations Manager at Westin St. Louis, responded to this review

Thank you for taking the time to share your great experience and your compliments of our team. We will be sure to share your comments with everyone, and look forward to welcoming you back again soon.

Reviewed 4 weeks ago via mobile

Situated right next to Busch stadium and ballpark village this hotel is in a hot spot. The hotel is clean and modern. Rooms are well maintained and average for a Westin. This full service has all you need. It is a nice hotel. I will be back

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1Thank Steve S
MDaddonaHEI, Guest Relations Manager at Westin St. Louis, responded to this review

Thank you for taking a moment to share this great review. We're very happy to see that you enjoyed your stay and hope we have the pleasure of welcoming you back again soon!

Saint Louis, Missouri
Reviewed 4 November 2016

This hotel is great, and especially if you want to see a baseball game or hockey game in town. Exceptionally easy access to and from Lambert airport via MetroLink trains. The worst room at this hotel is very nice and spacious, with attractive decor. Decent service and very comfortable beds. The hotel restaurant (in my opinion) is mediocre. The immediate...

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Thank andy4pr12345
Chicago, Illinois
Reviewed 2 November 2016

The Westin is literally across the street from the stadium and it is also within walking distance of most of the cool things to see and do in downtown St. Louis. I am not sure if all of the rooms are the same size, but mine was huge. The shower was fantastic.

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Thank Brian C
Saint Louis, Missouri
Reviewed 1 November 2016

I simply love this hotel it is very clean and cozy. The staff is professional and on point and I am never disappointed when I stay here...There are clean elevators and food options near by that are unbeatable...delivery as well.

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Thank ByrdladiSTL
A TripAdvisor Member
Level Contributor
8 reviews
4 hotel reviews
Reviewed 30 October 2016 via mobile

The pillows were not covered by the pillowcase and were BROWN, I was disgusted. This is not what I expect from a westin, the duvet was also exposed although not soiled like the pillows. The artwork about suicide in the bathroom was disturbing and not appropriate hotel decor. I would caution anyone who has been impacted by suicide not to...

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Thank A TripAdvisor Member
Dan M, Manager at Westin St. Louis, responded to this review

Dear guest, Thank you for providing feedback regarding your recent experience at Westin St. Louis. First and foremost, please accept our sincerest apologies for the unsatisfactory experience you had during your time with us. Please know that what you describe here is not the level of service expected of our employees and our product. It is never our intention to...

Reviewed 29 October 2016 via mobile

Everything about this hotel is great. The staff is amazing! The room had high ceilings, a soaking tub and nice shower. The bartender was fabulous and gave us some great suggestions. Valet parking was only $10 more and I highly recommend it. Ask for a room with a view ... You won't regret it.

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Helpful?
Thank Lisa R
MDaddonaHEI, Guest Relations Manager at Westin St. Louis, responded to this review

Thank you for taking the time to share your feedback. We're so glad that you enjoyed your stay, and look forward to welcoming you back again soon!

Detroit, Michigan
Reviewed 29 October 2016

I wouldn't want to pay the full boat price which is probably $200+ in a high demand time but overall not a bad place. Our room was very spacious and clean. The hallway carpet is pretty dirty so that throws me off a bit. No free internet which in this day is pretty off putting.

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Thank etatk

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the historic Cupples Station section of St. Louis, the Westin St. Louis boasts a premiere setting. Enjoy the nearby federal courthouse, pedestrian mall, and famed Gateway Arch. Watch a Cardinals game at Busch stadium or just explore the city. A convenient Avis car rental onsite makes getting around easy.Your experience at the Westin St. Louis will be sure to engage the senses, with an interactive display kitchen at the delicious Clark Street Grill.Reenergize and renew in our Solera Health Club & Spa, a full-service spa featuring a selection of soothing signature treatments including massage, body treatments, and facials. Our full service business center allows you to take care of any last-minute details if you are hosting an event in one of our various meeting spaces.The guest rooms and suites at the Westin St. Louis are beautifully appointed, with contemporary conveniences such as High Speed Internet Access, and our signature Heavenly Bed®. Boasting high ceilings and a separate soaking tub, you are sure to stay relaxed during your stay. ... more   less 

Additional Information about Westin St. Louis

Address: 811 Spruce St, Saint Louis, MO 63102-1717
Region: United States > Missouri > Saint Louis > Downtown
Price Range: $162 - $548 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin St. Louis 4*
Number of rooms: 255
Reservation Options:
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Also Known As:
Westin St. Louis Hotel Saint Louis
Westin Saint Louis
Saint Louis Westin
Westin Hotel St Louis
Hotel Style:
#2 Spa Hotel in Saint Louis
#2 Romantic Hotel in Saint Louis
#3 Business Hotel in Saint Louis
#6 Luxury Hotel in Saint Louis
#8 Green Hotel in Saint Louis
#11 Family Hotel in Saint Louis
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Questions & Answers

Here's what travellers have asked, with answers from Westin St. Louis staff and other travellers.
18 questions
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over a year ago
Atlanta, Georgia
3 months ago
Atlanta, Georgia
3 months ago

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Questions? Get answers from Westin St. Louis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites are large with multiple TV's and dining table”
 of 5 bubbles ScottD58, 9 Nov 2016 | Read review
“Top floor rooms are a bit better than other floors.”
 of 5 bubbles andy4pr12345, 4 Nov 2016 | Read review
“Parking is not free here but there is an inexspensive lot right across the street.”
 of 5 bubbles ByrdladiSTL, 1 Nov 2016 | Read review
“Try and get near the lobby to keep from being a maze to get to your room”
 of 5 bubbles Rick-Rozzi, 21 Oct 2016 | Read review
“Get price before arriving and ahead of time for best rate. The also give point increase if you do not have daily cleaning.”
 of 5 bubbles Jellybeandean, 25 Sep 2016 | Read review
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