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Westin St. Louis

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1,390 Reviews from our TripAdvisor Community

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Showing 1,376: English reviews
Saint Louis, Missouri
Reviewed 4 weeks ago

Room, great, but could use some fresh air, like a window to open. Brighter lights in the bathroom for shaving would be good as well. Where's the HBO?? Restaurant, if not for the wait and kitchen staff like DeMarcus, Charles, DeMorrio and Ali, this restaurant wouldn't be worth a review. Which, for the Westin brand is weird, where is the...

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Helpful?
Thank BusinessTraveler_A79
Dan M, Manager at Westin St. Louis, responded to this review

Dear O_ Aiken, Thank you for your valued feedback regarding your experience at Westin St. Louis. I would like to take this opportunity to thank you for your sentiments about our staff. This will certainly be shared amongst them. I have shared your comments regarding the food and beverage options with our management team. We will strive to better accommodate...

tullahoma
Reviewed 11 December 2016

We visited the Arch on Thanksgiving 2016 and looked for relatively close hotels via hotwire and so we took a chance and let hotwire pick one for us... it turned out during this time of year, St Louis is not very busy in general (based on downtown traffic and how busy the Westin St. Louis was)... in any case, we...

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Thank jeff w
New York City, New York
Reviewed 8 December 2016

Demarkas and Charles provide outstanding incredible service. They go out their way to make the experience exceptional. They are so kind and always go above and beyond. The hotel and restaurant are lucky to have such wonderful people. I've grateful for their ongoing assistance and kindness.

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Thank Jay B
Austin, Texas
Reviewed 6 December 2016 via mobile

Hotel is located in an awesome spot if you want to be near anything downtown St Louis. Ballpark village is right around the corner and of course the baseball stadium. The arch is walking distance as well. Will stay here again for sure .

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Thank Ryan F
Cleveland, Ohio
Reviewed 30 November 2016 via mobile

First - the bathrooms are amazing. Glassed walk in showers with the rain showers head was top notch. Also had a separate full bathtub, makeup mirror and double sink with lots of counter space. Second - the room was spacious and clean. The only issue was the hotel didn't have a pool, kind of weird, but it's a downtown business...

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Thank Cito m
Columbus, Ohio
Reviewed 28 November 2016 via mobile

There is so much to enjoy while staying at the Westin. Great Location, beautiful facility friendly staff and the ultimate bed! Puts you in mind of being on a honeymoon. But, in my opinion, here's where they fell short: ▪️ By most accounts, the bathroom is huge & beautiful. But looks are deceiving. The shower is awkward. The rain shower...

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Thank open_to_the_world
Kansas City
Reviewed 25 November 2016

I hosted a meeting here for 42 persons. Everything about this property exceeded our expectations. How do I know. No one complained to me about their rooms. No one complained about the property, the food served during the meeting, their check in experience, etc. Believe me, when you take a group anywhere you hear complaints. I did not. So that...

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Thank cowboyshooter
Illinois
Reviewed 19 November 2016 via mobile

I like Westin hotels generally. However, I didn't expect this one to have such large rooms! Bathroom area was huge with both a large shower and separate tub. Parking was a bit more than I hoped, but I think you could find another place nearby to park for only a few dollars.

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Thank Ben G
San Francisco, California
Reviewed 16 November 2016

centrally located just in front of Cardinal's ballpark, facilities are very nice and the hotel is pretty spread out (to get to my room took 10 minutes...). Rooms are nice, just a little bit outdated... Good if you're planning to visit downtown St Louis.

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Thank Angelo P
Dan M, Manager at Westin St. Louis, responded to this review

Dear Angelo P, Thank you for sharing your thoughts regarding your recent stay at Westin St. Louis. We were happy to read that you were pleased with the facilities and your guest room. Our property is unique, in that it is connected by a couple different historical downtown buildings. We certainly hope you will choose to stay with us in...

Reviewed 16 November 2016 via mobile

I arrived at 2:30am to discover they had oversold the hotel and were sending me to another one. No call. Not from the hotel who booked a huge conference and knew ahead of time they couldn't accommodate me. And, no call from Travelocity's reservation's dept that could have rescheduled my reservation to another date. (Like I requested the day that...

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1Thank WendyFromVegas
Dan M, Manager at Westin St. Louis, responded to this review

Dear WendyFromVegas, Thank you for taking the time to post a review of your experience at Westin St. Louis. I was very concerned to read your feedback – please accept my sincerest apologies about the unfortunate event of having to relocate you to another property. What you experienced is highly uncommon, and please allow me to assure you that your...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the historic Cupples Station section of St. Louis, the Westin St. Louis boasts a premiere setting. Enjoy the nearby federal courthouse, pedestrian mall, and famed Gateway Arch. Watch a Cardinals game at Busch stadium or just explore the city. A convenient Avis car rental onsite makes getting around easy.Your experience at the Westin St. Louis will be sure to engage the senses, with an interactive display kitchen at the delicious Clark Street Grill.Reenergize and renew in our Solera Health Club & Spa, a full-service spa featuring a selection of soothing signature treatments including massage, body treatments, and facials. Our full service business center allows you to take care of any last-minute details if you are hosting an event in one of our various meeting spaces.The guest rooms and suites at the Westin St. Louis are beautifully appointed, with contemporary conveniences such as High Speed Internet Access, and our signature Heavenly Bed®. Boasting high ceilings and a separate soaking tub, you are sure to stay relaxed during your stay. ... more   less 

Additional Information about Westin St. Louis

Address: 811 Spruce St, Saint Louis, MO 63102-1717
Region: United States > Missouri > Saint Louis > Downtown
Price Range: $176 - $569 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin St. Louis 4*
Number of rooms: 255
Reservation Options:
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Also Known As:
Westin St. Louis Hotel Saint Louis
Westin Saint Louis
Saint Louis Westin
Westin Hotel St Louis
Hotel Style:
#2 Romantic Hotel in Saint Louis
#2 Spa Hotel in Saint Louis
#3 Business Hotel in Saint Louis
#6 Luxury Hotel in Saint Louis
#8 Green Hotel in Saint Louis
#11 Family Hotel in Saint Louis
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Questions & Answers

Here's what travellers have asked, with answers from Westin St. Louis staff and other travellers.
19 questions
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Atlanta, Georgia
4 months ago
Atlanta, Georgia
4 months ago

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Questions? Get answers from Westin St. Louis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Solid construction makes all rooms super quiet”
 of 5 bubbles AreDoubleYouDee, 9 Jan 2017 | Read review
“Choose 2nd floor to take advantage of free Wifi made available only in the lobby”
 of 5 bubbles jeffw30, 11 Dec 2016 | Read review
“Suites are large with multiple TV's and dining table”
 of 5 bubbles ScottD58, 9 Nov 2016 | Read review
“Top floor rooms are a bit better than other floors.”
 of 5 bubbles andy4pr12345, 4 Nov 2016 | Read review
“Parking is not free here but there is an inexspensive lot right across the street.”
 of 5 bubbles ByrdladiSTL, 1 Nov 2016 | Read review
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