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Westin St. Louis

1,502 reviews
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Traveller (384)
Room & Suite (220)
Dining (15)
Overview
  • Excellent67%
  • Very good24%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“heavenly bed”(33 reviews)
“front desk”(229 reviews)
“cardinals game”(80 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.5 Star Hotel
All hotel details
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Rooms
25 Feb26 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,502)Write a Review
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Traveller rating
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Show reviews that mention
All reviewsheavenly bedfront deskcardinals gamesoaking tubseparate showerballpark villageroom serviceself parkingrooms are hugevery nice hotelhotel barscottrade centergreat roomcorner roomwould highly recommend this hotelgateway archdowntown area
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581 - 585 of 1,488 reviews
Reviewed 19 September 2014 via mobile

Had a wonderful Thursday night at the Westin. Unfortunately I checked in late so I did not get to enjoy the hotel as much as I normally do. Room Service was delivered in 15 mins last night and was great. Breakfast was wonderful this morning...More

Thank JackLilly493
Response from Emma S, Guest Relations Manager at Westin St. LouisResponded 25 September 2014

Thank you for taking the time to leave a review. I am pleased to hear you had a wonderful stay with us and that we managed to provide excellent service throughout your stay. I regret you were unable to stay longer and enjoy everything the...More

Reviewed 16 September 2014

We had reservations and expected to get our rooms at 4:00. We were with another couple. We got ours about 3:30. The other couple finally got theirs at 5:10. We understand things can happen (or not happen), but the front desk staff were not nice...More

Thank Jan B
Response from Robert W, General Manager at Westin St. LouisResponded 18 September 2014

Dear Jan B, Thank you very much for posting your review of the Westin St. Louis. On behalf of the entire team I would like to apologize to you and your guests that your guest rooms were not immediately available upon your arrival and equally...More

Reviewed 15 September 2014

This hotel is literally across the street from Busch Stadium, making is super convenient if you're going to the baseball game. The hotel itself is very, very nice. Our room was on the 4th floor. It was huge and very nice. It had a modern...More

Thank ASUalum
Reviewed 12 September 2014 via mobile

View from room window was Busch Stadium and walking distance from the Arch. Attended a business meeting in hotel. Nice workout area and food very good. Room was very spacious and bed extremely comfortable. Staff courteous. Good location. Recommend.

Thank bburgemptynester
Response from Emma S, Guest Relations Manager at Westin St. LouisResponded 15 September 2014

I am pleased to hear you had an all-round excellent stay with us! We appreciate the recommendation and we look forward to your next stay with us! Many Thanks, Emma S, Guest Relations Manager

Reviewed 3 September 2014

Looking for a fabulous place to stay in Downtown St. Louis? THIS IS IT, look no further!! Loved, loved, loved this hotel. Should be ranked #1 with 5 stars. Stayed Aug 31 - Sept 2 2014 for two night to attended a Cardinals Game. I...More

Thank Terrijfm
Response from Emma S, Guest Relations Manager at Westin St. LouisResponded 15 September 2014

Wow! Thank you for the kind words. Feedback like yours is truly gratifying! I hope you had an excellent time at the Cardinals game and we hope you will be back soon. Many Thanks, Emma S, Guest Relations Manager

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Room Service
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Room Service
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$134 - US$457 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Saint Louis
#2 Spa Hotel in Saint Louis
#3 Business Hotel in Saint Louis
#6 Luxury Hotel in Saint Louis
#8 Green Hotel in Saint Louis
#11 Family Hotel in Saint Louis
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$134 - US$457 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Saint Louis
#2 Spa Hotel in Saint Louis
#3 Business Hotel in Saint Louis
#6 Luxury Hotel in Saint Louis
#8 Green Hotel in Saint Louis
#11 Family Hotel in Saint Louis
Room types
Suites, Non-Smoking Rooms
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Traveller (384)
Room & Suite (220)
Dining (15)
Pool & Beach (1)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
pam2315
3 September 2017|
AnswerShow all 2 answers
Response from Brian T | Reviewed this property |
my experience was very good. I went to go catch the St Louis Cardinals game which is right across the street from the hotel. The staff was friendly they were able to assist me with my needs when I needed something and it was... More
0
Votes
Nonnie B
28 June 2017|
AnswerShow all 6 answers
Response from Ineedabreak1 | Reviewed this property |
No reason not to book with Hotels . com, especially if they're giving you a better rate. Just make sure you know the specifics, such as the cancellation periods and if the rates are pre-pay only. In terms of perks or... More
0
Votes
MissBossy808
24 April 2017|
AnswerShow all 2 answers
Response from Jaxon2004 | Reviewed this property |
No key in elevators....I think there are safes????
0
Votes
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Room Tips
"Views of the Cardinals park are best!"
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"east rooms are next to subway but we did not hear it"
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"Ask for corner room for best view"
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"The King suite was great!"
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