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Westin St. Louis

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1,391 Reviews from our TripAdvisor Community

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Showing 1,377: English reviews
Chicago, Illinois
Reviewed 28 November 2013

Great room with view of both the Arch and the home of the Cardinals. Huge bathroom, clean and comfortable bed. Fantastic fitness room with plenty of cardio and weight machines. Bar serves a nice array of foods with excellent service. Parking valets are prompt and helpful. I will stay here again.

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Helpful?
Thank Jim W
Christine C, Manager at Westin St. Louis, responded to this review

We stand ready to welcome you back! Thank you for the many compliments! Our historical building allows us to offer spacious guest rooms and a spacious Westin Workout facility so that one may keep up with that all important workout while on the road. Thank you for sharing your comments.

Dallas, TX
Reviewed 27 November 2013

I've stayed at this hotel a few times and the experience is highly variable. Sometimes it's great, sometimes it's terrible. The hotel is next to the baseball stadium and during game days/weekends or big events it gets too much business for the staff on hand to handle. The last time I stayed there it meant a long line to check...

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Helpful?
1Thank CraigDallas
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for sharing comments from your recent stay with us. Our convenient location does from time to time pose traffic opportunities of which I wish we had more control. I apologize for your wait to check-in, we do our very best to accomodate guests when they arrive, with our check-in time beginning at 3pm, and check out time is...

Illinois
Reviewed 26 November 2013

We got a GREAT deal for this room. The room was very nice. The bathroom was amazing. Everyone we dealt with was very professional and friendly. I did not mean to check the pool because they do not have one. Everything about this hotel is top notch. Wonderful place to spend our anniversary.

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Helpful?
Thank Lenajean
Christine C, Manager at Westin St. Louis, responded to this review

I'm thrilled to know we were part of your anniversary celebration! Thank you for taking the time to share comments from your recent stay with us and I'm delighted to hear our staff offered such professional yet friendly service! We look forward to the opportunity of welcoming you back in the future!

Champaign, Illinois
Reviewed 23 November 2013

My friend just parked her car in the hotel parking lot, greeted me, and shut the car door. The keys were still in the car, and we were locked out. I asked the kind staff-members at the front desk if there was anything to be done, and they radioed for the engineer. Ben greeted us with smile and empathy, and...

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Helpful?
Thank SteveKC816
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for taking the time to share comments from your recent stay with us! I'm thrilled to know Ben was able to assist you in getting the keys from your locked car, in an expedient manner. We are lucky to have associates like Ben who truly love what they do, and I'm delighted it shows. We stand ready to...

Harrisburg, Illinois
Reviewed 22 November 2013

My Wife and I stay in St. Louis several times a year, and we have stayed at every fine hotel there. Without a doubt the Westin and the staff are the best we have encountered not only in stl but pretty much everywhere. from the Valet staff, Jimmy and Sean, Orlando to the Dawn in the Bar who always takes...

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Helpful?
1Thank Danielle N Jeff B
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for naming us the best hotel in St. Louis! I'm thrilled to know our associates offer such personalized, attentive service each and every visit! I appreciate you taking the time to share so many compliments, and we look forward to welcoming you back in the future!

Snowmass Village, Colorado
Reviewed 15 November 2013

Beautiful room with an epic view of the baseball stadium just across the street. Sadly, we were not there to see a game, but it was still fun to watch the festivites from our window!.The bathroom was well appointed and elegant..I love a nice big bathtub and separate shower. High ceilings and big windows added to that downtown loft feel....

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Helpful?
Thank Olsonknut
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for taking the time to share comments from your stay with us in August. I apologize you didn't recieve great recommendations for places to eat and drink outside of the hotel. Our historical building allows for spacious guest rooms, high ceilings and spacious guest bathrooms appointed with our Heavenly shower! We look forward to welcoming you back in...

Cleveland, Ohio
Reviewed 14 November 2013

I have stayed here a number of times as we have a son in college at SLU. I also have business in the city. The staff is unbelievable warm and welcoming. I can't think of an instance where they have failed to accomodate me whether its upgrading a room at no charge, having my car "ready to go" when I...

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Thank 64854Steve
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for so many compliments! Our convenient location is ideal for business and leisure travels; minutes from many office buildings and universities. Our associates truly love what they do, and I'm thrilled to know they offered such warm, welcoming service! We look foward to welcoming you back whenever your travels find you in St. Louis!

Harrisburg, Pennsylvania
Reviewed 13 November 2013

We were pleasantly pleased with this hotel. The rooms were spacious and comfortable. The bathroom was elegant. The soaking tub I had the bubbles touching the ceiling It was just like being in a spa. Our over all experience with the Westin St. Louis was great. If anyone is planning on going on vacation to St. Louis definitely make reservations...

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1Thank andrea s
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for taking the time to share comments from your recent stay! Our Heavenly bath allows for a serene ending to a busy day of travel! I truly appreciate your recommendation, and we look forward to welcoming you back if and when your travels find you in St. Louis!

Richmond, Virginia
Reviewed 13 November 2013

my favorite hotel. it's nice and clean.we spend a vacation there. everything was nice and neat. we will come back and choose again. Westin never dispoint me. we travel all around and always stay at westin. the best ever.

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Thank yanx234
Christine C, Manager at Westin St. Louis, responded to this review

I'm thrilled to know we're your favorite hotel, and that you're never disappointed! We stand ready to serve upon your return! Thank you for taking the time to share comments from your recent stay with us!

Reviewed 11 November 2013

My wife and stayed here for 2 night sin November. The location is great—right across from Busch Stadium and a couple bars. The rooms are very clean and well appointed with 20ft ceilings. Overall the interior of the hotel is very clean and well designed. I have stayed at quite a few hotels in downtown Saint Louis and this would...

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Helpful?
Thank ztwalsh
Christine C, Manager at Westin St. Louis, responded to this review

I'm thrilled to know we're at the top of your list of hotels in St. Louis; we stand ready to serve on your next visit. Thank you for taking the time to share comments from your recent stay with us. Our convenient location is within steps of major attractions, dining options and the stadium. Our modern decor coupled with our...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the historic Cupples Station section of St. Louis, the Westin St. Louis boasts a premiere setting. Enjoy the nearby federal courthouse, pedestrian mall, and famed Gateway Arch. Watch a Cardinals game at Busch stadium or just explore the city. A convenient Avis car rental onsite makes getting around easy.Your experience at the Westin St. Louis will be sure to engage the senses, with an interactive display kitchen at the delicious Clark Street Grill.Reenergize and renew in our Solera Health Club & Spa, a full-service spa featuring a selection of soothing signature treatments including massage, body treatments, and facials. Our full service business center allows you to take care of any last-minute details if you are hosting an event in one of our various meeting spaces.The guest rooms and suites at the Westin St. Louis are beautifully appointed, with contemporary conveniences such as High Speed Internet Access, and our signature Heavenly Bed®. Boasting high ceilings and a separate soaking tub, you are sure to stay relaxed during your stay. ... more   less 

Additional Information about Westin St. Louis

Address: 811 Spruce St, Saint Louis, MO 63102
Region: United States > Missouri > Saint Louis > Downtown
Price Range: $174 - $567 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin St. Louis 4*
Number of rooms: 255
Reservation Options:
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Also Known As:
Westin St. Louis Hotel Saint Louis
Westin Saint Louis
Saint Louis Westin
Westin Hotel St Louis
Hotel Style:
#2 Spa Hotel in Saint Louis
#2 Romantic Hotel in Saint Louis
#3 Business Hotel in Saint Louis
#6 Luxury Hotel in Saint Louis
#8 Green Hotel in Saint Louis
#11 Family Hotel in Saint Louis
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Questions & Answers

Here's what travellers have asked, with answers from Westin St. Louis staff and other travellers.
19 questions
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over a year ago
1 month ago
Atlanta, Georgia
5 months ago

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Questions? Get answers from Westin St. Louis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Solid construction makes all rooms super quiet”
 of 5 bubbles AreDoubleYouDee, 9 Jan 2017 | Read review
“Choose 2nd floor to take advantage of free Wifi made available only in the lobby”
 of 5 bubbles jeffw30, 11 Dec 2016 | Read review
“Suites are large with multiple TV's and dining table”
 of 5 bubbles ScottD58, 9 Nov 2016 | Read review
“Top floor rooms are a bit better than other floors.”
 of 5 bubbles andy4pr12345, 4 Nov 2016 | Read review
“Parking is not free here but there is an inexspensive lot right across the street.”
 of 5 bubbles ByrdladiSTL, 1 Nov 2016 | Read review
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