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Westin St. Louis

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Westin St. Louis
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1,420 Reviews from our TripAdvisor Community

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Showing 1,406: English reviews
Portland, Oregon
Reviewed 1 October 2013

My stay at the St Louis Westin was perfect. The Hotel staff were extremely helpful. The guys that helped me get a cab were extremely informative and helpful. The gym "Amazing". The room was as expected with a beautiful bathroom. The best part of the stay was the Bartendar/Waitress. "Dawn G" She was fabulous,. I eat in the bar my...

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Helpful?
1Thank Siobhan M
Christine C, Manager at Westin St. Louis, responded to this review

I'm thrilled to know you had a perfect stay! Thank you for taking the time to share comments, and to compliment Dawn! Our historical building does allow us to offer a large work out facility, which is accessible 24 hours, so that all important workout is never missed! We stand ready to serve on your next visit!

San Francisco, California
Reviewed 30 September 2013

Starting with the wonderful welcome and assistance of our favorite Westin staffer, Yvette at the front desk, the stay at the Westin was spectacular. A beautiful, modern hotel, with rooms reminiscent of a New York City Loft, there was no amenity missing - from the superb art in every room (and particularly in the bathrooms!) this experience brought luxury back...

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Helpful?
Thank Jack R
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for sharing such great compliments about our hotel! Our historical building, coupled with our modern decor allows us to offer a unique property in the heart of downtown St. Louis. Much of the artwork featured throughout the hotel is by local artists. We look forward to the opportunity of welcoming you back if and when your travels find...

Springfield, Illinois, United States
Reviewed 30 September 2013

The Westins hotel has an excellent location, a wonderful bar, resturant and concierge staff the night bar staff including (Misty!) was very friendly and helpful! They even helped my sister and I celebrate our birthdays, in style twice in the month of September. At the checkout (Yvette) was also extremely helpful and friendly, checking in and out was a breeze....and...

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1Thank Veronica W
Christine C, Manager at Westin St. Louis, responded to this review

I'm thrilled to know we were part of your and your sister's birthday celebration! Thank you for complimenting Misty and Yvette, I'm thrilled to know they offered such pesonalized, attentive service. We look forward to being part of your annual celebration for many years to come!

Illinois
Reviewed 28 September 2013

Overall, this hotel was what you would expect from a Westin. Nice service and great rooms. The rooms are huge and really beautiful. I ate dinner twice in the restaurant and found the food to be very good with excellent service. However, the hotel has a few issues. First, I've never been to a four-star hotel with such a messy...

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1Thank iltraveler77
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for taking the time to share such detailed comments from your recent stay with us. Because of our historical buildling, we are limited when it comes to construction, and or adding addtional 'stores' and or meeting space; and for this I do apologize. . We offer sundries at the front desk in the event a guest has a...

Urbana, Illinois
Reviewed 26 September 2013

First off, I'm a Starwood Platinum member so I travel a fair amount and often stay at Westin hotels. This hotel is very nice in terms of physical layout (rooms are great). The restaurant is also very nice with good service (about what you'd expect at a Westin or W). I should also note that this is my first negative...

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Thank Neoshiva
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for taking the time to share comments from your recent stay. I apologize that you encountered many opportunities as our guest. We do our very best to provide each guest individual, personalized service, and sometimes that prevents us from moving particularly fast. I am happy to personally rectify your bill; we do not want guests paying additional for...

Ankeny, Iowa
Reviewed 24 September 2013

I recently stayed 4 nights at the Westin with friends for a girls' get-away in St Louis. This was a wonderful experience. The rooms are spacious, well-appointed and the beds are comfortable. But most of all, this hotel has a first class staff. They are friendly and helpful from the bell staff at the main door, to the front desk,...

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Helpful?
Thank Sally C
Christine C, Manager at Westin St. Louis, responded to this review

Our staff will be delighted to hear you think they're first class! Our historical building allows for spacious guest rooms and spacious guest bathrooms to complement our unique layout. We stand ready to welcome you back the next time you find yourself in St. Louis; we are truly glad you came! Thank you for taking the time to share comments!

Paducah, KY
Reviewed 23 September 2013

Stayed here for one night to attend a Red's game. You cannot get any closer to the action than by staying at the Westin. I had always wanted to stay here but usually the prices are up there when a game is being played or the hotel is always sold out. Used SPG points to secure a night. The room...

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Thank jdvmd
Christine C, Manager at Westin St. Louis, responded to this review

We hope you stay here again as well--we stand ready to welcome you back! Thank you for taking the time to post comments from your recent stay with us. I'm thrilled to hear you slept great in our Heavenly Bed! Our convenient location is steps away from major attractions, sports venues and dining options. Thank you again!

Reviewed 23 September 2013

Our family stayed in this hotel for one night when driving through St. Louis. The rooms are beautiful...bed comfortable and that's all the nice things I have to say. Our vehicle had the window smashed in while parked in the fenced, attendant manned parking lot. Seeing how they had window sized plastic cut and duct tape handy, we got the...

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Helpful?
3Thank Laurie H
Robert W, General Manager at Westin St. Louis, responded to this review

Dear Laurie H, Thank you for your review of the Westin St. Louis. I was glad to read that your accommodations were to your satisfaction. I am very disheartened to read about your feelings on the way the situation with your rental car vehicle was handled. It is very unfortunate this situation occurred in the first place, and at the...

Memphis, Tennessee
Reviewed 22 September 2013

What a beautiful facility. Probably the nicest hotel I've stayed in. 10' ceilings in the rooms. The bathrooms are amazing. The hotel smells fantastic! Starbucks coffee free in rooms. However, the only downsides are that everything costs extra. Wifi Internet is $12, parking $19 per day and the breakfast, while I thought it was the best hotel breakfast I've had,...

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Helpful?
1Thank Stephen P
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for taking the time to share comments from your recent stay with us! We offer all of the amenities one expects from a four star, four diamond hotel. We offer both self parking and valet parking so that each guest may choose which best fits their needs. Our signature White Tea scent enlivens the senses and is an...

Atlanta, Georgia
Reviewed 20 September 2013

The Westin in St. Louis is directly across the street from Busch Stadium. It's got a bit of a view of the Arch too, but you do need to walk a ways to get to the park. The service was great. The lobby was beautiful, and they have self-parking close to the hotel entrance, though it is outside. The valets...

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Helpful?
1Thank Isabel O
Christine C, Manager at Westin St. Louis, responded to this review

Thank you for sharing such detailed comments from your recent stay with us! Our Heavenly Bath allows one to choose from shower, or soaking bath--both offer a refreshing start to the day; and our signature White Tea scent is an essential component to our Heavenly Bath. I'm thrilled to know our associates offered such great service. We stand ready to...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the historic Cupples Station section of St. Louis, the Westin St. Louis boasts a premiere setting. Enjoy the nearby federal courthouse, pedestrian mall, and famed Gateway Arch. Watch a Cardinals game at Busch stadium or just explore the city. A convenient Avis car rental onsite makes getting around easy.Your experience at the Westin St. Louis will be sure to engage the senses, with an interactive display kitchen at the delicious Clark Street Grill.Reenergize and renew in our Solera Health Club & Spa, a full-service spa featuring a selection of soothing signature treatments including massage, body treatments, and facials. Our full service business center allows you to take care of any last-minute details if you are hosting an event in one of our various meeting spaces.The guest rooms and suites at the Westin St. Louis are beautifully appointed, with contemporary conveniences such as High Speed Internet Access, and our signature Heavenly Bed®. Boasting high ceilings and a separate soaking tub, you are sure to stay relaxed during your stay. ... more   less 

Additional Information about Westin St. Louis

Address: 811 Spruce St, Saint Louis, MO 63102-1717
Region: United States > Missouri > Saint Louis > Downtown
Price Range: $226 - $596 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Westin St. Louis 4.5*
Number of rooms: 255
Reservation Options:
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Also Known As:
Westin St. Louis Hotel Saint Louis
Westin Saint Louis
Saint Louis Westin
Westin Hotel St Louis
Hotel Style:
#2 Romantic Hotel in Saint Louis
#2 Spa Hotel in Saint Louis
#3 Business Hotel in Saint Louis
#7 Luxury Hotel in Saint Louis
#8 Green Hotel in Saint Louis
#11 Family Hotel in Saint Louis
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Questions & Answers

Here's what travellers have asked, with answers from Westin St. Louis staff and other travellers.
21 questions
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Questions? Get answers from Westin St. Louis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view of the ball park..”
Jaxon2004, 17 Apr 2017 | Read review
“Eat side faces direct to Busch Stadium. If you are adverse to noise avoid that side on game days.”
294travisv, 11 Apr 2017 | Read review
“Rooms facing Busch Stadium would have the best view.”
Tobaccopat, 2 Mar 2017 | Read review
“There really aren't bad rooms.”
734margea, 13 Feb 2017 | Read review
“Loved our view of the Arch and Ball Park Village! Especially pretty at sunrise.”
terris171, 13 Feb 2017 | Read review
5 of 5