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Westin St. Louis

1,495 reviews
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Traveller (382)
Room & Suite (136)
Dining (15)
Overview
  • Excellent67%
  • Very good24%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“heavenly bed”(33 reviews)
“front desk”(228 reviews)
“cardinals game”(80 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.5 Star Hotel
All hotel details
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,495)Write a Review
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Traveller rating
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357
101
43
28
Show reviews that mention
All reviewsheavenly bedfront deskcardinals gamesoaking tubseparate showerballpark villageroom serviceself parkingrooms are hugevery nice hotelhotel barscottrade centergreat roomcorner roomwould highly recommend this hotelgateway archdowntown area
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671 - 675 of 1,481 reviews
Reviewed 22 April 2014

Stayed at the hotel from 4-18 to 4-20. Hotel is very clean and staff is very friendly. It was my girlfriends birthday and the staff more than catered to us in honor of her day. I enjoyed the modern decor, room was very clean, and...More

Thank Scott T
Response from Robert W, General Manager at Westin St. LouisResponded 25 April 2014

Dear Scott T, Thank you for your review of the Westin St. Louis! Our team takes great pride in providing the best guest service, accommodations and experience possible and based upon your comments, it appears we've met this goal. The entire team is looking forward...More

Reviewed 14 April 2014

I was on a business trip from Milwaukee and decided to drive with my two dogs to St. Louis. If anyone has any pets, you know how hard it is to find a decent hotel without an outrageous pet fee. I did my research and...More

1  Thank jlrichhc
Response from Robert W, General Manager at Westin St. LouisResponded 25 April 2014

Dear jlrichjc, On behalf of the entire team, we would like to thank you for taking the time to post your review of the Westin St. Louis. It truly brings us great joy to know that we have fulfilled our mission of providing our guests,...More

Reviewed 10 April 2014

Earlier, I wrote a glowing review of this property and wonder what I was missing then that I feel now. After a positive review of the hotel, the manager contacted me and asked if I'd relay my thoughts via TripAdvisor. I was glad to do...More

2  Thank Carl I
Response from Robert W, General Manager at Westin St. LouisResponded 10 April 2014

Dear Carl I, I am truly sorry we have been unable to accommodate your recent request for accommodations at the Westin St. Louis. We feel our pricing is competitive in nature and relative to the competition in the Downtown St. Louis area. We are very...More

Reviewed 9 April 2014

Our multi-state association wanted to meet in downtown St. Louis so we picked the Westin St. Louis after looking at their good reviews. They gave us a good rate and our meeting room was complimentary. Our members were pleased with the size of the rooms....More

Thank Dg P
Response from Robert W, General Manager at Westin St. LouisResponded 10 April 2014

Dear DG P, Thank you for choosing the Westin St. Louis for your Multi-State association’s venue and guestrooms and we are all so pleased to read that it was a great experience. Our entire team will look forward to your return in the future! Best...More

Reviewed 7 April 2014

Best of all we got a fantastic rate for Friday night. When we decided to stay an additional night to be downtown, the rates were higher. I guess that's no surprise for downtown St. Louis. Maybe the surprise was the good rate we got for...More

Thank MeryMeCo
Response from Robert W, General Manager at Westin St. LouisResponded 10 April 2014

Dear MeryMeCo, On behalf of the entire team at the Westin St. Louis, I would like to personally thank you for posting your review on Tripadvisor.com. Your honest and detailed review of your experience is very much appreciated and will be shared and celebrated with...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Room Service
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Room Service
Conference Facilities
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$127 - US$451 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Saint Louis
#2 Spa Hotel in Saint Louis
#3 Business Hotel in Saint Louis
#7 Luxury Hotel in Saint Louis
#8 Green Hotel in Saint Louis
#11 Family Hotel in Saint Louis
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$127 - US$451 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Saint Louis
#2 Spa Hotel in Saint Louis
#3 Business Hotel in Saint Louis
#7 Luxury Hotel in Saint Louis
#8 Green Hotel in Saint Louis
#11 Family Hotel in Saint Louis
Room types
Suites, Non-Smoking Rooms
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Traveller (382)
Room & Suite (136)
Dining (15)
Pool & Beach (1)
Hotel & Grounds (168)
Bathroom (75)
Business Centre & Event Rooms (6)
Questions & Answers
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pam2315
3 September 2017|
AnswerShow all 2 answers
Response from Brian T | Reviewed this property |
my experience was very good. I went to go catch the St Louis Cardinals game which is right across the street from the hotel. The staff was friendly they were able to assist me with my needs when I needed something and it was... More
0
Votes
Nonnie B
28 June 2017|
AnswerShow all 6 answers
Response from Ineedabreak1 | Reviewed this property |
No reason not to book with Hotels . com, especially if they're giving you a better rate. Just make sure you know the specifics, such as the cancellation periods and if the rates are pre-pay only. In terms of perks or... More
0
Votes
MissBossy808
24 April 2017|
AnswerShow all 2 answers
Response from Jaxon2004 | Reviewed this property |
No key in elevators....I think there are safes????
0
Votes
Room Tips
"east rooms are next to subway but we did not hear it"
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"Ask for corner room for best view"
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"The King suite was great!"
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"a room with a view of the ballpark"
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