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    City Place - Downtown St. Louis

    200 N 4th St, Saint Louis, MO 63102-1902
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    03/12/2017 04/12/2017
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    Traveller (581)
    Room & Suite (248)
    Dining (16)
    Hilton St. Louis at the Ballpark
    3,052 reviews
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    Hampton Inn - St. Louis Downtown at the Gateway Arch
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    Hyatt Regency St. Louis at The Arch
    4,041 reviews
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    St. Louis Union Station Hotel, Curio Collection by Hilton
    3,245 reviews
    #22 of 122 hotels in Saint Louis
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    Overview
    • Excellent12%
    • Very good21%
    • Average20%
    • Poor19%
    • Terrible28%
    Travellers talk about
    “roof top pool” (23 reviews)
    “gateway arch” (67 reviews)
    “an older hotel” (33 reviews)
    Free Wifi
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Tennis Court
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,648)
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    1 - 5 of 1,610 reviews

    Reviewed 4 days ago via mobile

    I was traveling with two others. We had two rooms. First it took us 2 hours to check in because they couldnt find us. Then our rooms were gross. Mine had dead bugs and pubic hair all over the shower, theirs wasn't even cleaned from...More

    1  Thank Cowbyte13
    Response from FrontDesk_GM, General Manager at City Place - Downtown St. LouisResponded 3 days ago

    Thank you for sharing your valuable feedback with us. We are sincerely sorry to read that your stay with us here in St. Louis fell well short of your expectations. You are right to expect better and we sincerely apologize for the state of cleanliness...More

    Reviewed 6 days ago via mobile

    I've read other reviews and the general manager's responses. Most of them go something like "we are sorry about the XX you weren't happy with. Your comfort is our number one priority and we will work to improve YY." I believe he/she would like to...More

    Thank Kurt K
    Response from FrontDesk_GM, General Manager at City Place - Downtown St. LouisResponded 5 days ago

    Dear Kurt, Thank you for writing in to share your perspective with us. You are correct in suggesting that our team strives to do everything possible to enhance the guest experience. While we have made strides in that regard, we clearly have room to continue...More

    Reviewed 1 week ago

    This hotel really is as bad as the reviews say. I was in the area for a conference and just barely stuck it out the two nights I was there. In hindsight, I should've checked out as soon as I checked in. And looked at...More

    Thank Danigirl522
    Response from FrontDesk_GM, General Manager at City Place - Downtown St. LouisResponded 5 days ago

    Dear Dani, Thank you for taking the time to share your concerns with us. Providing you with friendly service was our pleasure. Since our goal is to make sure our guests enjoy their stay, we're very concerned to learn about your unsatisfactory experience. We offer...More

    Reviewed 1 week ago

    The hotel room was dirty and they had taken the theft bar (or whatever its called) off the door of our room and on the day of checkout, two hours before checkout, one of their employees barged into our room with a pass key without...More

    Thank deltablues2017
    Response from FrontDesk_GM, General Manager at City Place - Downtown St. LouisResponded 5 days ago

    We appreciate your feedback on your recent visit with us. It is disappointing that your stay did not live up to your expectations. We apologize for the issue you had with one of our team entering your room. Your review will be addressed with our...More

    Reviewed 1 week ago via mobile

    Don't do it! Checked in after midnight & I had to sleep like a horse. Scared to sleep in the bed because the overall conditions was older than your great grandmother's house. Not to mention, it's not clean! No towels, bad odor. Stay AWAY! I...More

    Thank MarcusandKeisha
    Response from FrontDesk_GM, General Manager at City Place - Downtown St. LouisResponded 5 days ago

    Thank you for sharing your experience. We are saddened to read that your stay with us here in St. Louis fell so short of your expectations. Although we understand our accommodations may be older than you would prefer, we are sincerely sorry that some issues...More

    Hilton St. Louis at the Ballpark
    3,052 reviews
    #38 of 122 hotels in Saint Louis
    0.3 km
     
    Hampton Inn - St. Louis Downtown at the Gateway Arch
    1,784 reviews
    #12 of 122 hotels in Saint Louis
    0.4 km
     
    Hyatt Regency St. Louis at The Arch
    4,041 reviews
    #16 of 122 hotels in Saint Louis
    0.08 km
     
    St. Louis Union Station Hotel, Curio Collection by Hilton
    3,245 reviews
    #22 of 122 hotels in Saint Louis
    1.7 km
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    • Tennis Court
    Details
    • Price range
    • US$92 - US$216 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 346
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Travelocity, Orbitz, Hotwire, Cancelon, TripOnline SA and getaroom.com so you can book your City Place - Downtown St. Louis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Missouri >
    • Saint Louis >
    • Downtown
    • Also Known As
    • Crowne Plaza Saint Louis ,
    • Crowne Plaza St Louis Downtown
    Add Photo Photos
    Traveller (581)
    Room & Suite (248)
    Dining (16)
    Pool & Beach (15)
    Hotel & Grounds (310)
    Bathroom (44)
    Business Centre & Event Rooms (8)
    Nearby
    Hilton St. Louis at the Ballpark
    3,052 reviews
    .33 km away
     
    St. Louis Union Station Hotel, Curio Collection by Hilton
    3,245 reviews
    1.74 km away
     
    Hyatt Regency St. Louis at The Arch
    4,041 reviews
    .08 km away
     
    Hampton Inn - St. Louis Downtown at the Gateway Arch
    1,784 reviews
    .37 km away
     
    Nearby Restaurants
    Three Sixty
    489 reviews
    .32 km away
    Tony's
    387 reviews
    .29 km away
    Brewhouse Historical Sports Bar
    382 reviews
    .06 km away
    Carmine's Steak House
    362 reviews
    .30 km away
    Nearby Attractions
    The Gateway Arch
    9,164 reviews
    .26 km away
    City Garden
    661 reviews
    .52 km away
    Old Courthouse
    837 reviews
    .18 km away
    Cardinals Hall of Fame and Museum
    207 reviews
    .49 km away
    Ask a question
    Questions & Answers
    lizadarlin
    10 August 2017|
    AnswerShow all 4 answers
    Response from Amy K | Reviewed this property |
    I too freaked out a bit. My room was clean, large and comfortable. Its not a luxury hotel by any means but not worth the worry. People seem to be very dramatic on theses reviews. Be nice to the staff and they will take... More
    3
    Votes
    StephMay2015
    17 July 2017|
    AnswerShow all 2 answers
    Response from Harmony L | Reviewed this property |
    I would not suggest walking.
    1
    Vote
    StephMay2015
    24 June 2017|
    AnswerShow all 2 answers
    Response from Rich K | Reviewed this property |
    Not that I know of.
    0
    Votes
    Room Tips
    "Awful hotel"
    Read review
    "Rooms are huge...don't pay for more than one room...get a air mattress if needed"
    Read review
    "Pool is closed after labor day. That was mildly disappointing."
    Read review
    "Simply look at another hotel for a good room!"
    Read review
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