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Drury Plaza Hotel St. Louis at the Arch

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1,630 Reviews from our TripAdvisor Community

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There are newer reviews for Drury Plaza Hotel St. Louis at the Arch
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Showing 1,595: English reviews
Oklahoma City, Oklahoma
Reviewed 5 July 2014

We were impressed when entering the lobby but after we got to our room and/or saw the pool we realized we were not in for an impressive stay. The toilets were a joke and didn't flush - we requested another room and had virtually same problem with that toilet. The maintenence man said all the toilets flushed the same way...

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3Thank JCOKC7782
DruryHotels, General Manager at Drury Plaza Hotel St. Louis at the Arch, responded to this review

Thank you for taking the time to share your feedback! It is through input from our guests that we have the opportunity to review, evaluate and improve our product and services. We want to always exceed our guests' expectations. I am so sorry that we did not succeed during your stay! During any stay, please contact our guest services agent...

Lansing, Kansas
Reviewed 4 July 2014

We have stayed at this hotel numerous times and it never disappoints. This recent time, I was able to enjoy the friendly folks at the steakhouse bar after a long drive from Atlanta. Loved the hot appetizer bar - another great thing when you are traveling all day. I had a housekeeping issue in my room that was significant, and...

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1Thank mom3hethers
New York
Reviewed 4 July 2014

LOCATION The location of this hotel is top notch for those wanting to visit the Arch and go see a ballgame at Busch Stadium. It is about 1-2 block away from the Arch and 1-2 blocks away from the Ballpark village which is a nice collection of bars and restaurants around Busch Stadium. My favorite hotel in the area was...

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2Thank No_Roaches_Please
DruryHotels, General Manager at Drury Plaza Hotel St. Louis at the Arch, responded to this review

Thank you for taking the time to complete this review on TripAdvisor! It is through input from our guests that we have the opportunity to review, evaluate and improve our product and services. We want to always exceed our guests' expectation. I am so sorry that we did not succeed during your stay! During any stay, please contact our guest...

Minneapolis
Reviewed 4 July 2014

I stayed in the hotel for one Friday night, in town with my daughter to tour Washington University. The location is fantastic, except when there are big events at the stadium (it's right next to the hotel). There were tons of people checking in at the same time and you can't park until you check in, so we had to...

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Thank AdrienneW
Springfield, Massachusetts
Reviewed 2 July 2014

I chose Drury at the Arch because we would only be in town for the night and wanted to see at least one site on our limited time. I booked a one-bedroom suite with arch view for about $216 - great deal. Check-in was really nice, our front desk agent was super helpful and welcoming. We did get pretty lost...

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Thank cmkd_2007
DruryHotels, General Manager at Drury Plaza Hotel St. Louis at the Arch, responded to this review

Thank you for taking the time to complete this review on TripAdvisor! It is through input from our guests that we have the opportunity to review, evaluate and improve our product and services. We want to always exceed our guests' expectations. I am so sorry that we did not succeed during your stay! During any stay, please contact our guest...

Texas
Reviewed 2 July 2014

We booked this hotel in particular due to reviews on various travel sites such as Tripadvisor and Expedia. I definitely would not agree with any of the sites that rate the rooms as "exceptional" or "#6 hotel in all of St. Louis." I would however, probably stay here again. They gave us a much earlier check-in than requested which was...

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Thank 1Bidgie
DruryHotels, General Manager at Drury Plaza Hotel St. Louis at the Arch, responded to this review

Thank you for taking the time to complete this review on TripAdvisor! It is through input from our guests that we have the opportunity to review, evaluate and improve our product and services. We want to always exceed our guests' expectations. During any stay, please contact our guest services agent immediately upon encountering any situation that does not meet your...

Florida
Reviewed 2 July 2014 via mobile

What a great surprise this hotel was. We wanted something close to the Arch and not real expensive. The Drury is as close to the Arch and Busch Stadium as you can get. Rooms are very nice, kids loved the pool area. The pool has a nice shallow end for younger children. Staff was very friendly. For the rate you...

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Thank doak878
Dallas, Texas
Reviewed 1 July 2014

It's hard to beat the Drury at the Arch for the price. Amazing location in downtown St. Louis; only three blocks from the stadium and the arch, and very close to highway egress / regress. The rooms are spacious, and the lobby is awesome. So why not give the hotel 5-stars? Because our room had the dirtiest carpet I have...

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Thank Kevin L
DruryHotels, General Manager at Drury Plaza Hotel St. Louis at the Arch, responded to this review

Thank you for taking the time to share your feedback on TripAdvisor! It is through input from our guests that we have the opportunity to review, evaluate and improve our product and services. Our goal is to always exceed our guests' expectations. It is evident from your review that we did not succeed in providing that experience during your stay....

Athens, Alabama
Reviewed 30 June 2014

It is so hard for me to choose a hotel online without knowing location and proximity to things, if it will be clean, and if good value--but this place was awesome! The hotel and our room were beautiful and clean! Staff super nice and helpful in suggesting places to go and visit. The free food & drinks offered by the...

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Thank RoadTripTrioGals
Bristol, WI
Reviewed 30 June 2014

This is the third time we've stayed at the Drury Plaza at the Arch. It is located blocks from both Busch Stadium and the St. Louis Arch, which makes it an ideal home base. The hotel is comprised of at least three separate buildings, which makes navigating the hallways and elevators a little bit of an adventure, but every member...

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Thank sloomis31
DruryHotels, General Manager at Drury Plaza Hotel St. Louis at the Arch, responded to this review

Thank you for taking the time to complete this review on TripAdvisor! We have shared your comments with our team; It is through input from our guests that we have the opportunity to review, evaluate and improve our product and services. We want to always exceed our guests' expectations. During any stay, please contact our guest services agent immediately upon...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Breakfast
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
On 4th Street between Market and Walnut in downtown St. Louis, three buildings on the National Register of Historic Places were carefully renovated to become the Drury Plaza Hotel St. Louis at the Arch: The International Fur Exchange Building, The Thomas Jefferson Building, and The American Zinc Building. Acquired in 1997, original building features were restored in public areas, like matching millwork, Italian marble, and Waterford crystal chandeliers. ... more   less 

Additional Information about Drury Plaza Hotel St. Louis at the Arch

Address: 2 South 4th Street, Saint Louis, MO 63102-1809
Region: United States > Missouri > Saint Louis
Price Range: $162 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Drury Plaza Hotel St. Louis at the Arch 3*
Number of rooms: 355
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Drury Hotels Company, LLC, Hotels.com, Priceline, Odigeo, Orbitz and Travelocity so you can book your Drury Plaza Hotel St. Louis at the Arch reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Drury Plaza Hotel St Louis
Drury Plaza Saint Louis
Hotel Style:
#2 Family Hotel in Saint Louis
#5 Business Hotel in Saint Louis
#6 Romantic Hotel in Saint Louis
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Questions & Answers

Here's what travellers have asked, with answers from Drury Plaza Hotel St. Louis at the Arch staff and other travellers.
27 questions
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Grand Rapids, Michigan
over a year ago
Orlando, Florida
4 days ago
Green Bay, Wisconsin

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Questions? Get answers from Drury Plaza Hotel St. Louis at the Arch staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book early and call for the view room”
 of 5 bubbles MorningMommy, 5 Dec 2016 | Read review
“Try to get a room on the Arch side of the hotel for great views.”
 of 5 bubbles Maggiet1946, 25 Nov 2016 | Read review
“Room 882 is close to pool area and is a two room suite”
  • Worn furniture
 of 5 bubbles DJ572, 27 Oct 2016 | Read review
“Some rooms have windows that look out onto the hallway; ask for a room with an exterior window to get more natural light!”
 of 5 bubbles 615_Heather, 17 Oct 2016 | Read review
“Upgrade to a one bedroom suite - roomy and with good facilities.”
 of 5 bubbles GraemeR287, 9 Oct 2016 | Read review
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