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We booked the Holiday Express in the Central West End because of its great location. The building is old, on the National Registrar, lobby is nice, but our room was just disgusting. Albeit, we check in late at night and might have gotten on of...More
I stayed here for the weekend. Very centrally located for what I needed to do. It is located near the Forest Park area with in walking distance. It is in walking distance to a row of wonderful large homes. The hotel used to be a...More
1 Thank Julie B
Response from Jana A, Manager at Holiday Inn Express St. Louis Central West EndResponded 8 August 2017
Thank you for choosing Holiday Inn Express - St. Louis Central West End, and for taking the time to provide your feedback.
We are pleased to hear you enjoyed your stay, and thank you for your kind remarks on your experience.
We were in town to visit family and this was a good location for us without breaking the bank. It is an older hotel and the rooms (especially the bathroom) are a bit small but for what we needed it was great. The staff was...More
Problems here started with the luggage carts which didn't roll well and had to be pushed up a half-story carpeted ramp. Difficult to get a cart plus 2 people into the elevator. Rooms were fairly small with almost no bathroom shelf space. The bed was...More
Management response:Responded 3 weeks ago
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express ST LOUIS - CENTRAL WEST END.
I would like to start by apologizing to you for not meeting your expectations. We strive to...More
Well....it served our needs. In a nice neighborhood. Staff was amazing...BUT the hotel rooms need new carpet. And all to be cleaned!!! The first room was nasty. Got mov d and it was nasty. I just don't think the housekeepers have been trained correctly. I...More
US$117 - US$205 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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