We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
My spouse and I visited St. Louis to see a family member who lives near this hotel. The Holiday Inn met our needs very well. The bed was comfortable. The room was quiet at night. (We had a room on the south side and on...More
Management response:Responded 5 January 2017
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Front Desk Supervisor
Spent 5 nights in this hotel and I doubt we'll go back. Terrible sewer smell near back entrance in the evenings. It was in the hallway too. Hot breakfast had cold sausage patties and cool eggs 3 of the 5 day stay. Looked like a...More
Thank Dean B
Response from IHGService, Guest Relations Manager at Holiday Inn Express St. Louis Central West EndResponded 31 December 2016
Dear Dean B,
Thank you for your recent stay with us and for writing a review about your experience. It is regrettable that we were not able to execute an exemplary hotel stay experience due to the overall cleanliness and quality of the room, as...More
This is an OLD hotel that has been many hotels over the years. The location is nice, spitting distance from Chase Park Plaza. The hallways have a mysterious sewage smell, which the hotel tries to address with air fresheners located / mounted every few steps...More
Thank Ryan C
Response from IHGService, Guest Relations Manager at Holiday Inn Express St. Louis Central West EndResponded 25 December 2016
Dear Ryan C,
Greetings from the Holiday Inn Express St. Louis Central West End, MO!
Thank you for taking the time to post a review of our property. I'm sorry to learn that you found the upkeep of the bathroom not to your liking and...More
This is my second time to stay here and I guess it takes me awhile to learn my lesson.
The smell of raw sewage ruins anything positive in this place.
It is so handy to Barnes Jewish making it a great choice. They will give...More
1 Thank Jannie L
Response from IHGService, Guest Relations Manager at Holiday Inn Express St. Louis Central West EndResponded 21 December 2016
Dear Jannie L,
Thank you for your feedback regarding your stay at Holiday Inn Express St. Louis Central West End, MO. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about our staff....More
We stayed at this location when it was the Hotel Indigo and loved it. Then is was sold to some other chain, then sold again to Holiday Inn Express. The staff is wonderful, very concerned and considerate. They upgraded us to a suite and allowed...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express St. Louis Central West EndResponded 9 December 2016
Dear Lezlee K,
Thank you for staying with us and for leaving a review. I am happy that our location worked for your needs that you found our staff commendable and accommodating. However, I am saddened that you did not fully enjoy your stay due...More
US$130 - US$208 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, Hotwire, TripOnline SA, Priceline, Cancelon, Cheap Tickets, getaroom.com, HotelQuickly and HRS so you can book your Holiday Inn Express St. Louis Central West End reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.