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St. Louis Union Station Hotel, Curio Collection by Hilton

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St. Louis Union Station Hotel, Curio Collection by Hilton
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2,855 Reviews from our TripAdvisor Community

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There are newer reviews for St. Louis Union Station Hotel, Curio Collection by Hilton
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Showing 2,823: English reviews
Saint Louis, Missouri
Reviewed 3 days ago NEW

I have stayed at Hilton Hotels all around the country and I have never experienced such terrible service as I have experienced at the Curio Hilton Union Station in Downtown St Louis. I have stayed at other Hiltons in the St Louis area and I have never been subjected to such horrific treatment, as I experienced at the Downtown Union...

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
Thank 943raquelc
Management response:

Good Morning, Thank you for your feedback. My name is Keisha Williams and I am the Asst. Manager. I want to apologize for any issues that you encountered during your stay with us. I would like for you to give me a call to talk about your recent stay with us. I can be reached at 314-231-1234. I look forward...

Orange, California
Reviewed 4 days ago NEW

This was a great hotel me and my boyfriend stayed here just to get away and have some fun in St. Louis. We loved this hotel and it had some great character and amazing architecture. I loved the fact that it was in an old railway station.

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
1Thank Jess J
Management response:

Thank you for your feedback and we are delighted that you enjoyed your stay with us. Please visit us again.

Reynoldsburg, Ohio
Reviewed 5 days ago NEWvia mobile

This is a beautifully restored piece of history. The staff is amazing. The rooms are beautiful. The location is wonderful. It is a must see from the Whispering Arch to the laser light show. Just not your everyday experience.

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Helpful?
1Thank Julie B
Joaquin R, Manager at St. Louis Union Station Hotel, Curio Collection by Hilton, responded to this review

Thank you for your honest feedback about your recent stay with us! We're glad to hear that you enjoyed all the areas of the hotel from the room to the laser light show. The Whispering Arch is very fun to experience. We hope you have a wonderful day and we look forward to having you here with us again in...

Saint Louis, Missouri
Reviewed 5 days ago NEW

The room was nice,price not so nice. But breakfast was awesome in the restaurant and the Executive lounge was very nice for evening reception and breakfast. The Valentine package was nice,could of added a bottle of champagne or cider.

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
1Thank 204stacies
Joaquin R, Manager at St. Louis Union Station Hotel, Curio Collection by Hilton, responded to this review

Thank you for your honest feedback about your recent stay here with us! We're glad to hear that you enjoyed your room as well as the Executive Lounge. I can understand the frustrations of booking a Valentine's Day Package and not having champagne or cider to celebrate with. We hope to see you again next time if you're ever in...

Reviewed 6 days ago NEWvia mobile

I went to a conference here. In the past, Hilton Gold cards could use the lounge. Now only Diamond get lounge access. The lounge is good, as there really isn't much in walking distance of this hotel in terms of convenience stores or food. The room was good. I had to have them come adjust the plumbing in my room,...

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Helpful?
2Thank Crystal P
Joaquin R, Manager at St. Louis Union Station Hotel, Curio Collection by Hilton, responded to this review

Thank you for your honest feedback about your recent stay with us. The lounge access is typically for Diamond members but we have rooms that include the lounge access as well. For our Gold members we make sure that they receive a hot breakfast in our Station Grille restaurant. We have about 4 different restaurants in walking distance and it...

Indianapolis, United States
Reviewed 1 week ago

The conversion of the old Union Station to a modern hotel is unique. I loved the way the hotel is built under the old station overhang, and it incorporated the old station, and other rail features. The grand hall is absolutely beautiful. The rooms were very nice, bed extremely comfortable, and the breakfast buffet was great. The staff was competent,...

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
2Thank ottof810
Management response:

Thank you for providing us with feedback from your recent stay with us. We are happy that you enjoyed your stay with us and we hope that you will visit us again.

Jefferson City, Missouri
Reviewed 1 week ago

We enjoyed the stay but did not enjoy the valet fee parking and no complimentary breakfast. The pillows were soft and comfortable. We enjoyed the complimentary coffee and water. The complimentary newspaper were a nice touch. The front desk attendant were friendly. The only thing I found later was a deposit placed on my credit card without being explained to...

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
1Thank 152archiea
Management response:

Thank you for providing feedback from your recent stay with is. We do apologize for miscommunication of the deposit hold. Your feedback is important and I have added this to our training tool for our front desk agents. Every guests should be informed of any/all banking process. Once again we do apologize and we are glad that you will visit...

Reviewed 1 week ago via mobile

Very beautiful hotel! Love the lazer light show every night. Very nice rooms, clean and stylish and very comfortable beds! Location is great near a few very nice restaurants. Needs some shopping outlets or stores within walking distance however. I would recommend a weekend trip for couples getaway, or definitely take the kids during the holidays to see the spectacular...

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Helpful?
1Thank Deborah D
Management response:

Thank you for providing feedback. We are delighted that you enjoyed your stay with us. We hope that you will visit us again.

Saint Louis, Missouri
Reviewed 1 week ago

Very good experience from valet and check in all the way through. The executive lounge is well done with a good variety of hot snacks and drinks at night and a hot breakfast in the morning. The light show they put on in the atrium area was very well done and my grand kids loved it!

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
1Thank Brenda H
Management response:

Thank you for providing feedback from your recent stay with us. We are delighted that you enjoyed your stay with us and we hope that you will visit us again.

Los Angeles, United States
Reviewed 1 week ago

I had asked upon check-in when the charge for the full stay would hit my account. They told me upon check-out, but lo and behold, two hours after check-in, it hit "as a hold" to make sure the funds were in the account -- because I'd stay at a hotel without any money. So they'll tell you about the security...

Review collected in partnership with Curio – A Collection by Hilton
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Helpful?
1Thank 787terrencem
Management response:

Thank you for providing feedback from your recent stay with us. Yes, hotels will hold room & tax as well as a deposit to secure revenue. I do apologize that this information was not given to you at check-in. I will use your feedback to share with the front desk staff to inform every guest at check-in. This information is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The legendary Union Station Hotel in St. Louis, MO, is in the center of St. Louis and within walking distance to Scottrade Center, Peabody Opera House, MetroLink and within minutes from Busch Stadium, Gateway Arch, Edward Jones Dome, America's Convention Center, and City Museum. The hotel is only 20 minutes from Lambert International Airport and has direct MetroLink access to the airport. ... more   less 

Additional Information about St. Louis Union Station Hotel, Curio Collection by Hilton

Address: 1820 Market Street, One St. Louis Union Station, Saint Louis, MO 63103 (Formerly St. Louis Union Station Hotel)
Region: United States > Missouri > Saint Louis
Price Range: $188 - $364 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — St. Louis Union Station Hotel, Curio Collection by Hilton 4*
Number of rooms: 539
Reservation Options:
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Also Known As:
St. Louis Union Station Marriott Hotel Saint Louis
Marriott Saint Louis
Marriott Hotel Saint Louis
Hyatt Saint Louis
Saint Louis Hyatt
Hotel Style:
#8 Luxury Hotel in Saint Louis
#47 Business Hotel in Saint Louis
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Questions & Answers

Here's what travellers have asked, with answers from St. Louis Union Station Hotel, Curio Collection by Hilton staff and other travellers.
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Questions? Get answers from St. Louis Union Station Hotel, Curio Collection by Hilton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The historical tower”
 of 5 bubbles cargirl7, 13 Feb 2017 | Read review
“Request a suite, upgrade to have access to the Executive Lounge”
 of 5 bubbles cherylw299, 8 Feb 2017 | Read review
“Definitely check that your phone works. Maybe not too in-depth though.”
 of 5 bubbles Sbait96, 6 Feb 2017 | Read review
“A quiet wing is around the 3300 block of rooms.”
 of 5 bubbles wethere, 5 Feb 2017 | Read review
“If going to the Ballrooms, ask to be shown the "shortcut" which saves you lots of walking!”
 of 5 bubbles AClarke625, 3 Feb 2017 | Read review
5 of 5