Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
4.0
#34 of 59 hotels in Springfield
Location
Cleanliness
Service
Value
Experience Midwestern charm at Courtyard Springfield Airport. Take advantage of free 24-hour shuttle service to and from Springfield-Branson National Airport, and enjoy easy access to Springfield, Missouri attractions including Fantastic Caverns and Silver Dollar City. Hotel amenities include an on-site Bistro, 24-hour fitness center, heated indoor pool and free Wi-Fi.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
My husband and I finally got to getaway for a few days after two years. We were looking for a hotel with a suite, breakfast/restaurant, and bar. According to the website, this was the place, except in reality there was no food, Starbucks or alcohol. They did have wine and a couple things in their pantry that you could buy and fix for yourself, and coffee was out 24-7. My guess is that it has been this way for a while and that the website hadn’t been updated. I was angry because we were choosing a hotel for these amenities.
The staff there was absolutely amazing and was the best part of the stay! Our room was extremely spacious and faced the courtyard. Highway noise wasn’t disturbing. It was nicely furnished and comfortable with large flat screen TVs, which was a nice treat. Unfortunately, we were unable to get Netflix to work, even after having someone come up to help. I gotta say, she was there in less than 5 min. though. The bed seemed a little small for a king, but it was soooo comfortable and I slept extremely well. There was tons of counter space in the living room as well as the sink section of the outer bath area. I was surprised that there was only a single sink in it. The lighting in the whole suite was pretty dim. A lighted make up mirror is desperately needed due to this. The bathroom showed it’s age and wasn’t cleaned as well as it should have been, yet wasn’t gross. The shower head had a very wide spray that was unable to be adjusted, and felt weak.
All in all, if you are looking for a comfortable bed, this is where you want to be. The personnel is top notch and everything is lacking at this point.
Read more
Date of stay: November 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marc Foreman, Owner at Courtyard Springfield Airport
Responded 15 Nov 2021
Thank you so much for taking time to let us know about your visit. We are working hard to hire more people so that we can open the Bistro full time. We are very close! Please accept my sincere apologies that it wasn't open just yet. I am pleased that you enjoyed your stay overall and that the team took good care of you. I hope to see you again very soon. Best regards, Marc Foreman, C.H.A. General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here for a trip to the Ozarks-Branson area, the GM Donovan Fandrick is very attentive and arranged a room to our liking prior to our arrival. It's not often you find GMs that are hands-on like this. We were upgraded as elite Bonvoy members, the property is very clean and the outside is new and nicely upgraded. The rooms could welcome a remodel and they are probably coming in the near future. The lightning was kinda dark in the bathroom, I disliked that very much. Our suite was spacious, comfortable and the A/C worked great, our housekeeper was friendly and gave us all that we needed for our 4 day stay. The breakfast at the Bistro in the morning was delicious. During our stay, we enjoyed that the property was really quiet, we barely heard any noise from the outside. Thank you for the hospitality Mr. Fandrick. Cheers!
Read more
Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Courtyard Springfield Airport
Responded 23 Aug 2024
Dear Bose2, My associates and I understand and believe that our valued guests deserve an exceptional stay, and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice comments with our team; they work hard to ensure guests have a pleasant stay. I appreciate you taking the time to write a review, and I have noted your feedback regarding the bathroom lighting. We enjoyed having you as our guest, and we look forward to seeing you again on a return visit! Best, Donovan Fandrick General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here with my son for one night because we were in town for a family event. Overall, this is a "very good" motel, but far from "excellent." The woman who checked us in was absolutely fantastic. She was so nice and pleasant to deal with.
The rooms are very OK. We were on a highway facing side of the hotel and we could hear the sound of the passing traffic from the interstate pretty much the entire night. The hotel is situated right off the interstate, so this was disruptive. They do have a small convenience-style restaurant with some basic food items in the lobby, but it is expensive and it's tough for me to get over the idea of actually paying for breakfast in the mornings. I appreciate the convenience of being able to buy a beer in the lobby instead of leaving the property to do so, but breakfast should be included or much less expensive than it is.
The whole staff was very friendly and the room was clean enough. it was obvious that in the bathrooms, the duct had been spray painted to conceal what I can only imagine was rust, but the room itself was in acceptable condition.
Overall, we probably wouldn't stay here again mostly because of the noise from the road, but at $100/night, the price was fair for a mid-grade full service hotel.
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Owner at Courtyard Springfield Airport
Responded 8 Jan 2024
Dear goldarch, I’m sorry to hear that noise pollution caused by the highway interrupted the comfort of your stay. Your comfort is our highest priority and I regret that we left you less than completely satisfied. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for acknowledging our very friendly staff and for taking the time to share your review. We hope you will reconsider a future visit with us. Sincerely, Donovan Fandrick General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We made a reservation on Hotels.com for a room with a jetted tub . When we got there we were given an accessible jetted tub room . The accessible bathroom was not that clean they were poorly patched holes in the walls. The showerhead was mounted in the middle of the shower area so that it faced outward toward the opposite wall and toilet. It was detachable, but when I went to reach to on attach the showerhead to use it the whole thing fell off the wall so I had to screw it back onto the wall . When I turned on the water because the showerhead was attached to the middle of the shower the water sprayed everywhere. The water from the shower Poured out onto the floor of the bathroom where the toilet was because the platform for the shower was above the floor for the toilet and there was a slant from the platform for the shower down to the floor for the toilet with no ridge to collect water. The door was splattered with some type of dirt paint something I don’t know . The room did not look that clean nor was it a three star type room by any means . When I went and told the lady at the front desk about it she just smiled and shrugged it off . We went to get a cuppa coffee and the coffee cost 2.70 even though when we checked in the lady said there was complementary coffee . The restaurant breakfast was expensive and we did not eat at the hotel. We will not be coming back to this hotel.
Read more
Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marc Foreman, Owner at Courtyard Springfield Airport
Responded 4 Aug 2020
Thank you for your very helpful comments regarding your visit. Please accept my sincere apologies for the issues you experienced. I will certainly share this with my team and coach and counsel them as well. I assure you this is not the norm at Courtyard by Marriott and this will be addressed. Thank you for choosing Marriott and I hope you have safe travels. Sincere regards, Marc Foreman, C.H.A. General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When we booked this room we were told parking was free for up to 7 days. When we checked in it was changed to $7 a day. Upon returning back we called for the free hotel shuttle and were on hold for 10 minutes only to be told they had no shuttle that nite but could call a taxi and it would be there in 30 minutes. We will NEVER use this property in our lifetime.
Read more
Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management, Owner at Courtyard Springfield Airport
Responded 15 May 2022
Dear mussomo, Our goal is to provide comfort to all our guests, so I regret that you did not enjoy your visit and apologize for your frustrations due to the parking fee and that we were unable to provide shuttle service. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us. Sincerely, Marc Foreman General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Typical Marriott. Nice staff. Very clean. Room was clean and nice. HVAC worked well. Some highway noise. The breakfast consisted of muffins, coffee and overripe bananas. I think this may be a COVID situation.
Read more
Date of stay: March 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marc Foreman, Owner at Courtyard Springfield Airport
Responded 24 Mar 2021
Thank you for choosing Courtyard by Marriott for your visit. I appreciate you taking time to let us know about your stay. I was pleased to see that the room was clean and that you enjoyed the excellent service. I apologize for the limited complimentary breakfast, but we will have our extended menu offerings in our Bistro up and running very soon! We hope to see you again in the very near future. Stay safe and sincere regards, Marc Foreman, C.H.A. General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I’m still trying to find a decent hotel in Springfield, MO. This Courtyard does not meet any criteria. It may be convenient to a very small regional airport, but hardly a draw. There are no restaurants within a 15 minute drive in frustrating traffic. The front desk was rude and ignored me at check in. 2 associates on their computers - neither acknowledged me until they were done with their typing. The only thing they assured me of was that I would not be receiving any maid service.
The mobile key system and online Check in doesn’t work. They don’t care about the Bonvoy program. And my physical key card couldn’t open up the exterior doors on the side of the building (even though the typed 8.5” by 11” paper said it would.
The person working at the “bistro” avoided eye contact at all times - hoping nobody bothered her. They don’t serve their complimentary breakfast on Sunday ( “sorry for the Inconvenience”).
The room was severely out of date, worn carpet, and complete with a Non-flushing toilet. It kind of flushed. And yet it didn’t work.
Maybe the biggest insult was the price gauging bottle of “Life” water in the room. $4.00 charge if you drink it. Not so bad in a full service hotel, terrible in a zero service hotel.
Skip this one.
Read more
Date of stay: April 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager , Owner at Courtyard Springfield Airport
Responded 8 Apr 2024
Dear barkus1968, We are deeply sorry to hear that your recent stay with us fell short of your expectations. We understand how important it is to provide our guests with a comfortable and memorable experience, and we regret that we were not able to achieve that for you. Please accept our sincerest apologies for any inconvenience you may have experienced during your stay. We would like to assure you that we take your feedback seriously. It would be our pleasure to welcome you back and exceed your expectations. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you again soon. Sincerely, Donovan Fandrick General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bought a room because there was a photo of a hot tub with the pool… get there and check in, go up to our room and it smelled awful. We look at the AC and there’s a literal mice nest inside. We then decide to check out the pool/hot tub and there was no hot tub where the photo showed it to be. Needless to say we got our refund and left.
Read more
Date of stay: April 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager , Owner at Courtyard Springfield Airport
Responded 3 Apr 2023
Dear Stay66139710426, We are sorry to see that you chose to cut your time short with us. You are right in expecting meticulous accommodations and I regret that we fell short. We try to be as transparent as possible regarding our offerings, so I'm very sorry that you did not find our photos to be a good representation. We value your feedback and do take it into consideration as we continually update and improve. Thank you for staying with us and we hope you will consider staying with us in the future. Sincerely, Josh Wilson General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First the positives- Staff is very nice and the shuttle to the airport was very convenient. The beds are comfortable and the room was pretty clean. Unfortunately, there does not appear to be much current upkeep happening. The door to the bathroom on our ground floor room did not shut or open all the way. It must be hung slightly crooked. I could squeeze through the opening to get into the bathroom but if you were larger you had to shove the door to get it past the tile floor. Once you tried to close the door it wouldn’t latch. The light bulb was burned out in one of the lamps and the coffee maker didn’t work. It took about 3 weeks to get the deposit for “incidentals” back. We would likely use in the future because it’s so close to the airport but with traveling down I would think it would be easy to check out each room looking for items that might need fixed.
Read more
Date of stay: January 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Marc Foreman, Owner at Courtyard Springfield Airport
Responded 13 Feb 2021
Thank you for taking the time to let us know about your visit. Please accept our sincere apologies for any delays in your deposit being refunded. Please know that the hotel releases any authorizations at checkout. Unfortunately, your bank make take several business days to release the funds. Please do not hesitate to notify our team if there is ever an issue with your room. We have team members on sight 24/7 to serve you. We apologize for any issues and work hard to ensure our rooms are perfect for each guest. We hope to have the opportunity to serve you again in the near future. Sincere regards, Marc Foreman, C.H.A. General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We loved this place to finish our last night before flying out. No extra fees and location was good. The customer service was awesome upon check in. Business Computers weren't working so she printed out our boarding passes at the front desk and kept apologizing for the business computers being down. Wish I new her name but it was around 6 pm Jan 3rd.
We grabbed a drink at the bar and laid on the lounge sofas by the fireplace watching tv.
Awesome place and highly recommend it.
Read more
Date of stay: January 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CourtyardSGF, Manager at Courtyard Springfield Airport
Responded 8 Jan 2020
handsmoffcr, We love that you loved your stay. We wish for everyone to have a warm and relaxing experience. We hope you visit again. Thank you for sharing!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hello Jim L, We are located off exit #75 West Bypass. You can see us from the exit. Please let us know if we can do anything to help prepare for your visit. Sincerely, Shelley Copeland, GM.
Hi Whitesand... We do not have free breakfast. We have a made to order breakfast with healthy options; plus bakery items, yogurt parfaits, fresh fruit, etc... We also proudly serve Starbucks! We offer a Stay For Breakfast package that includes breakfast for a very small fee. I hope you can stay! We would love to host you.
kldav916: We do offer Park & Fly! There is not a fee for the week you are gone if you stay at least one night with us. Our shuttle runs to the SGF airport 24 hours per day every day of the year. Please see our room options using the reservations link. We look forward to your stay. Thank you!
24/7 with Guest Room Key access. We will be remodeling our pool & gym the first of December 2017, so we will arrange alternate location for our guests. Please let us know if you have any other questions.
There are more places to choose from in the Springfield area.
PRICE RANGE
S$145 - S$199 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott springfield airport hotel springfield, springfield courtyard, springfield marriott, courtyard springfield airport
LOCATION
United StatesMissouriSpringfield
NUMBER OF ROOMS
142
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
