From the moment my wife and I entered, Tanya and Christina were so kind, helpful, and overall great conversationalists. What’s more is we felt welcomed. Hard to find these days in a business, says this humble observer. We were planning a 4 day stay for my sons birthday, and they were able to accommodate. They were filled Friday, so they upgraded us for the same rate. Moreover, they called me by name every single time. Super personable. Kaitlyn and Shirley prepared a well rounded breakfast. Here’s the kicker, there’s good flavor and the eggs were NOT dry. Summer at the front desk had great professional bearing and showed great insight with the questions I asked. Most hotels close to the airport that I’ve been to are lack luster to say the least. But as you walk into the warm welcoming, and immaculately clean foyer, you know you’ll be well taken care of by the entire staff. Highly recommend.…
We used Hotel.com to search local hotels under $150. The reviews helped us choose this hotel at 10:30pm. There were a few rooms available. The 2 young women in the office were very pleasant. They gave us bottled water and offered some caramel (we declined). This hotel is one level and you can park directly in front of your room!! The room was very cool, no smells, and very clean. 2 queen beds with 4 pillows on each. I always take a shower at night when traveling and the bathroom was large and extremely clean with many toiletries. Slept great! Nice “hot” self-service breakfast. The pool area was inviting and clean even though we didn’t use it. 10/10. Please give them your business!
It was quiet and clean. Friendly staff. Beds comfortable and four pillows per bed. Carpet seemed clean. We stayed here because we read about crime issues in north Springfield. No issues at all at this place. They had the TV with a guide for channels which was nice. We would definitely return. Breakfast - Eggs, sausage, biscuits and gravy, greek yogurt, bananas, apples, waffles, etc. Breakfast area spacious and clean.
Stayed here before an early morning flight. Room was spotless, bed huge and comfortable. Check in staff are very helpful. Could not ask for more. Amazing value for money. Only 4 minutes from the airport
Very comfortable and clean. Quiet, pleasant and great service. Breakfast was good, the area was very clean, staff was available when needed and very accommodating to the guests. I Would highly recommend.
My stay in a pinch was a great stay. Clean and wonderful staff. Breakfast was pretty good. I will stay again sometime . There was truck parking next door which made my decision to stay. If I had time I would have worked out in there gym.
Good clean hotel for a good price. Try to avoid the Best Western in Hopkinsville Kentucky, a truly awful hotel. The Hotel is a little dated but the service was good and the breakfast was good, overall good stay for the price.
Everyone was extremely helpful. The breakfast was great and the service wonderful. Shirley (?) the waitress was excellent. My ride to the airport was taken care of by the hotel, including the tip! Nicely done!
Excellent experience. From check in to breakfast to check out. We were greeted by a very friendly person upon check in. She told us if we needed anything to be sure to let her know, and I felt like she genuinely meant it. Our room was #216. King bed. The bed was pretty hard, but the pillows were fantastic. The room was very clean and was up to date. Shirley, our breakfast server was exceptional! She is sure a hard worker. The breakfast was biscuits, gravy, sausage and scrambled eggs. There was even shredded cheese, hot sauce and salsa for the eggs-extra special treat. There was yogurt, whole milk, real cream, pancakes, waffles, bagels and toast. An excellent breakfast! While we were there a large family with 7 children came in. Shirley went above and beyond helping the kids. She helped each one make their pancakes snd get the things they needed. Then, there was a boy in the hall trying to work the vending machine. She went out and was helping him sort his money. He had a 50 cent piece and she told him not to try to put that in there. She even offered her own dollar to get the machine to work. Shirley is a real gem. Overall, excellent stay. This is our second time staying here and we will be back!…
On the road from St. Louis to Denton, TX, we found ourselves in need of a hotel room, but most places in Springfield were booked due to a convention. I phoned the BW Springfield Airport Inn as a last resort and fortunately they had rooms. The receptionist that took our call, Beca, was so nice and helpful. We hadn't eaten, so she recommended Alli's Family restaurant nearby where we had an incredible meal at a very affordable price. The next morning, a decent breakfast was ready in the breakfast area, where the lady who worked in this area was also very friendly. It was almost like being among family. Our room was clean, but if we're in Springfield again, we'd stay here because of the friendly service.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing