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All reviewshuge atriumgreat holidayfree breakfastcracker barrelnice hotelolder hotelquiet staybob evanskids loved the poolbed was comfortableroom was largeone night staycommon areasrecommend staying herefront desk staffbooked this hotelconvenient location
Our family has stayed in this hotel numerous times over the years. When our son was young, this indoor pool was a favorite stop during our long road trips to see family. It had been several years since our last stay this being an older...More
The front desk staff is friendly and helpful. Our room, 119, was absolutely quiet, clean, and comfortable. It is toward the back of the hotel, near the pool. We stayed the week of Christmas, and perhaps the hotel had fewer people than they normally have...More
Thank Ed R
Response from Lora V, Front Office Manager at Holiday Inn Hotel & Suites Springfield - I-44Responded 9 January 2018
Dear Ed R,
Thank you so much for the excellent review! We love to know when guests love their stay. We take personal pride in our services and amenities and do our best to exceed the expectations of every guest we encounter. We have 6...More
This hotel definitely shows its age. A lot of the corridors have left over cigarette smell. The room was very musty smelling, no appropriate ventilation in the bathroom which contributed to the issue. Loud air/heat, which made a thumping noise every 5 or so minutes....More
Thank Natasha M
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Springfield - I-44Responded 4 days ago
Hi Natasha M,
Thank you for your stay and for taking the time to share your experience with us. I am pleased to see that your kids enjoyed our pool facility and glad that found our beds to be comfortable.
I am sorry to read...More
This hotel is very tired and has a slight smell of cigarette smoke wherever you go. The staff was very friendly and the rooms have new furnishings and bedding, but the bathrooms fixtures were chipped and molding and the hotel itself looked like it was...More
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Springfield - I-44Responded 3 weeks ago
Thank you for staying with us and for leaving a review. I am glad that you found our staff commendable. We take pride on this as we advocate true hospitality.
On the other hand, I regret that the air condition system, the condition...More
While staying in this hotel I got by iPhone 6plus stolen while gone to lunch. We had a 2:00 check out being Spire members. My husband came bank to go to lunch w/me from his meeting. I had left my iPhone 6 on a white...More
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Springfield - I-44Responded 18 March 2018
Thank you for taking the time to review our property. I’m very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith in our hotel and discuss your stay in further details. We have...More