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University Plaza Hotel and Convention Center

PricelineUS$93*
View Deal
Certificate of Excellence
GreenLeadersBronze level
12/06/2017 13/06/2017
1 room 2 adults 0 children
US$119*
US$93*
Great Deal
US$95*
US$95*
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University Plaza Hotel and Convention Center
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970 Reviews from our TripAdvisor Community

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There are newer reviews for University Plaza Hotel and Convention Center
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Showing 968: English reviews
Southaven
Reviewed 25 July 2016

The room was very clean. The bed was comfortable.The hotel itself is sharp.My only complaint was the AC in the room. The room was stifling when I checked in. I knocked the thermostat down before I left for my concert at 6:30. When in got back to the room it had barely cooled off. I am hot natured and it...

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Helpful?
Thank Perry M
Columbia, Missouri
Reviewed 25 July 2016

Friendly helpful staff, nice facility. Room is clean, quiet and comfortable. Too bad the complimentary breakfast is not longer part of the room rate. I think that is a mistake, and I'll think twice before booking here again.

Review collected in partnership with this hotel
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Helpful?
Thank johnkL2838CM
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service and are always looking for ways to enhance those areas. We hope that you will consider staying with us again the next time your travels bring you back to Springfield!...

Arkansas
Reviewed 25 July 2016 via mobile

We were in Springfield for a short overnight trip and chose to stay here. We chose to pay the $25 early check-in fee so we could get ready for the event we were attending. It was warm in the room when we first entered but that's typical and didn't think much of it. We turned the thermostat down to 68*...

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Helpful?
Thank Kerry121375
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service, neither of which you received during this trip. I understand how frustrating it can be to try and relax when temperatures are either too warm or too cool. I have...

Little Rock, United States
Reviewed 24 July 2016 via mobile

I brought my family and we bought two rooms. Hot, AC works poorly. There were 12k people at the concert and the hotel was packed. Concert ended around 11pm. The hotel just closed up the bar and food. Good business plan? Hotel is clean. Beds comfy, but if you're looking for good service don't stay here.

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Helpful?
Thank James P
Kansas City, Missouri
Reviewed 24 July 2016

Chose this hotel because of proximity to campus visit. Hotel was clean and nicely decorated. The outdoor and indoor pool and spa were open until 11pm which was nice. Breakfast buffet was very good at $7 per adult. Hotel seemed a bit pricey for Springfield but it had all the amenities we wanted. Ate dinner downtown at Civil Kitchen -...

Review collected in partnership with this hotel
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Thank E M S
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I am glad to hear you enjoyed your stay and look forward to hosting you again the next time your travels bring you back to Springfield! Sincerely, Brent Parker General...

Santa Fe, NM
Reviewed 23 July 2016

My family and I were traveling by bicycle from NewMexico to New Yorkand chose to take a day off of riding in Springfield. When I made the reservation I asked specifically about amenities that the website listed to make sure they were present. I asked about the guest laundry, Internet, and the business center. When I checked oin I asked...

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Thank rhiney
Pleasant Hill, Missouri
Reviewed 23 July 2016

Room was very clean and easy to get to all areas of the hotel. Great location to visit downtown or the ballpark. Staff was very kind and easy to work with. Has a lot to offer for people with families.

Review collected in partnership with this hotel
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Helpful?
Thank johnvF7563MX
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I am glad to hear you enjoyed your stay and look forward to hosting you again the next time your travels bring you back to Springfield! Sincerely, Brent Parker General...

Reviewed 21 July 2016

The facility is beautiful. There is a lovely sitting area in the lobby/atrium area. The staff is very friendly. The room was spacious, clean and comfortable. Parking area is well lit and has ample spaces. The restaurant is ok. Food tastes fine. Made-to-order omelets and self serve waffles option for breakfast is $10/person. Other option is less expensive. Supper entrees...

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Thank Sharon E
Springfield
Reviewed 21 July 2016

I had to call each day to have my room made up since it was 6pm and it had not been done. When I called they did send someone right away to do it. Construction on the rooftop that was connected to the outside of my window woke me early each morning. Was not made aware of this when I...

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Thank Michelke D
Birmingham, Alabama
Reviewed 20 July 2016

This hotel was an honest surprise. It is the first Embassy Suites in Missouri and maybe the country. Everyone was very friendly and helpful. Food very tasty. Evening food has to be ordered through the bar. Menu is limited at night. Room was a corner suite that was very quite, clean and roomy.

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Helpful?
Thank L1871SFjohnr
Brent P, General Manager at University Plaza Hotel and Convention Center, responded to this review

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I am glad to hear you enjoyed your stay and look forward to hosting you again the next time your travels bring you back to Springfield! Sincerely, Brent Parker General...

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12/06/2017 13/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
UNIVERSITY PLAZA HOTEL & CONVENTION CENTER Downtown Lodging at the Top of Its Class! Experience the warm hospitality and personalized service that sets University Plaza Hotel & Convention Center apart. Visitors delight in our first-class accommodations and resort-style amenities. Conveniently located a few short minutes from Springfield-Branson National Airport (SGF) and thirty minutes from Branson, MO our hotel is ideal for both leisure and corporate guests.• Convenient access to Missouri State University, Drury University and Ozark Technical College• Sophisticated meeting and event space both on property and at the adjacent Springfield Expo Center• Breakfast buffet and fine dining at Terrace Grill• Ideal location in the heart of downtown Springfield• Close to area businesses and recreational attractions• Extensive amenities including the full-service Grove Spa, Q Street Perk proudly serving Starbucks, indoor and outdoor pools, and business center ... more   less 

Additional Information about University Plaza Hotel and Convention Center

Address: 333 S John Q Hammons Pkwy, Springfield, MO 65806-2543
Region: United States > Missouri > Springfield
Price Range: $149 - $192 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — University Plaza Hotel and Convention Center 3.5*
Number of rooms: 272
Reservation Options:
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Also Known As:
University Plaza Hotel Springfield
Hotel Style:
#6 Romantic Hotel in Springfield
#8 Green Hotel in Springfield
#17 Business Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from University Plaza Hotel and Convention Center staff and other travellers.
6 questions
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Questions? Get answers from University Plaza Hotel and Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“verify door is secure. often our door would not completely auto shut. ”
l0ve90, 20 May 2017 | Read review
“OLD Rooms! Door didn't even close properly.”
jeffj8491, 16 May 2017 | Read review
“Stay somewhere else.”
benaJ9581ZL, 8 May 2017 | Read review
“Upper floors are better -- no noise from downstairs.”
ChuckW561, 3 May 2017 | Read review
“Better room was on eighth floor, north side. Poorer room was on fourth. ”
jamespC2568FX, 28 Apr 2017 | Read review
5 of 5
Priceline
US$93* /night
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Hotels.comUS$95
Expedia.comUS$95
Booking.comUS$119
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*Disclaimer
Prices are for 1 room, 2 adults
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