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University Plaza Hotel and Convention Center

1,115 reviews
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Traveller (141)
Room & Suite (60)
Dining (15)
Overview
  • Excellent52%
  • Very good24%
  • Average13%
  • Poor6%
  • Terrible5%
Travellers talk about
“terrace grill”(12 reviews)
“breakfast buffet”(35 reviews)
“embassy suites”(13 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from University Plaza Hotel and Convention Center
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,115)Write a Review
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77
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211 - 215 of 1,113 reviews
Reviewed 21 February 2017

The Hotel is clean, smells good, interior is up to date. Staff was friendly. The rate was competitive. Rooms were clean. Bathtub could have used a Clorox treatment. Breakfast wasn't great, but we were there on President's Day. Cute coffee shop on-site.More

Review collected in partnership with this hotel
Thank krisa139
Response from Brent P, General Manager at University Plaza Hotel and Convention CenterResponded 23 February 2017

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I will share your comments with our management team regarding the tub and breakfast. I...More

Reviewed 18 February 2017

Hotel is beautiful I like that it has workout, pool, and spa in it. The only complaints I have is there was black and grey hair in the bathtub and on the towels. We turned heater up to , 72 because or room was cooling...More

Review collected in partnership with this hotel
Thank abboyer81
Response from Brent P, General Manager at University Plaza Hotel and Convention CenterResponded 20 February 2017

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I apologize for the cleanliness issues you encountered and will review them with my Housekeeping...More

Reviewed 13 February 2017

The hotel overall was decent. The first appearance in lobby is great, the staff are all very friendly, but the rooms are tired! The hotel is in a great location to everything. We stayed here to attend a concert at JQH & to visit downtown....More

Thank suek7278
Response from Brent P, General Manager at University Plaza Hotel and Convention CenterResponded 16 February 2017

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. You will be glad to know that we are scheduling our rooms to be renovated...More

Reviewed 12 February 2017

The room was great. The concierge was awesome. Jim was really nice and the man that worked the evening of 2/10/17 was just as great. All the employees were very helpful and very nice. Was one of the best experiences I have ever had from...More

Thank dhubof
Response from Brent P, General Manager at University Plaza Hotel and Convention CenterResponded 16 February 2017

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. Thank you for mentioning both Jim and Rosa! They both exemplify the type of service...More

Reviewed 6 February 2017

Stayed at University Plaza for the Hall of Fame celebration. The staff was friendly and always helpful. My room was comfortable and the breakfast buffet was delicious. Family all stayed here and we had a good time meeting in the atrium.More

Review collected in partnership with this hotel
Thank pauletteh375
Response from Brent P, General Manager at University Plaza Hotel and Convention CenterResponded 8 February 2017

Thank you for taking time to share your experience regarding your stay with us at University Plaza. We take great pride in providing our guest with exemplary accommodations and service. I am glad to hear you enjoyed your stay and look forward to hosting you...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$86 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Springfield
#8 Green Hotel in Springfield
#17 Business Hotel in Springfield
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$86 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Springfield
#8 Green Hotel in Springfield
#17 Business Hotel in Springfield
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (141)
Room & Suite (60)
Dining (15)
Pool & Beach (11)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Pontiacfan
1 November 2017|
AnswerShow all 5 answers
Response from UniversityPlaza | Property representative |
Yes, we are 0.2 miles away from Juanita K. Hammons Hall for the Performing Arts. Continue South on John Q. Hammons Pkwy for less than a mile to get there!
0
Votes
Christy M
3 January 2017|
AnswerShow all 5 answers
Response from krishatfield2017 | Property representative |
Yes, ask front desk for times and destinations.
0
Votes
Jill G
17 November 2016|
AnswerShow all 2 answers
Response from Shawn L | Reviewed this property |
There is a shuttle. You would have to ask at the front desk for exact time and destinations.
0
Votes
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123
Room Tips
"Go to another hotel"
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"If it's wintertime, ask about the heat in advance before booking."
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"Request a room away from the elevator. That can tend to get noisy at night when everyone is going to their..."
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"Rooms are great!"
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