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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
All reviewstrain tracksgreat pricesausagestay there againwafflesgreat place to stayroom was cleanbiscuitsrefrigerator and microwavestaff was friendlyfree breakfastspringfield mogreat customer serviceeasy accessfirst floorstayed one nightfresh fruit
Good breakfast, nice entry, decent rooms, no restaurants or gas close by, off the freeway. It’s located on the outskirts of Springfield and within 10 min of the Bass Pro Shop. Overall, I give it a B or 8/10.
Thank kathy m
Response from Lora V, Front Office Manager at Greenstay Hotel & SuitesResponded 2 weeks ago
Thank you so much for staying with us. We value your feedback and hope you will come back the next time you travel to the area. If there is anything we can do to better accommodate you, please let us know.
Comfortable rooms, nice pool, friendly staff and great front desk service. Nice coffee bistro in the lobby with fresh baked cookies daily and breakfast every morning. Convenient location for every destination in Springfield.
Thank kmcfamily
Response from Lora V, Front Office Manager at Greenstay Hotel & SuitesResponded 1 week ago
Thank you so much for the awesome review! We take pride in our facility and embrace every opportunity to better accommodate our guests. Your recognition is greatly appreciated and we hope to see you again soon!
This would have been a 5 star rating except for the fact that two of the towels had stains on them and the bathroom did not have a fan. We had 4 people and we all had to shower, so no fan meant our room...More
Want to make it very clear, the double rooms do NOT have queen beds.
Staff was very courteous, there wasn’t a hair dryer in the room. I called the front desk and they promptly brought one up. Didn’t eat breakfast but the breakfast area looked...More
1 Thank Mabercrombie80
Response from Lora V, Front Office Manager at Greenstay Hotel & SuitesResponded 4 weeks ago
Thank you for providing feedback from your recent stay with us. I'm glad your stay was mostly pleasant. I hope you will accept my apology for the smaller beds. Queen beds might be an option in the future, but, until then, we do have our...More
This hotel was okay, I've stayed in worse places. The only thing green about the hotel was that the furniture seemed recycled, there were led bulbs, and signs to turn the lights off. The breakfast was well stocked and clean one day, out of utensils...More
Thank keydogg
Response from Lora V, Front Office Manager at Greenstay Hotel & SuitesResponded 4 weeks ago
Thanks for giving us a chance. I will address these issues immediately regarding breakfast and the furnishings. I will pass on your kind words to our front desk team. They are inspired and passionate about accommodating all guests requests whenever possible. We value your feedback...More
Response from RBerkowitz | Reviewed this property |
I don't think Greenstay can control the postings here. TripAdvisor has its own monitoring system, which is all software driven. Check the spam or junk folders of your email, as TripAdvisor itself may be holding up your... More
I don't think Greenstay can control the postings here. TripAdvisor has its own monitoring system, which is all software driven. Check the spam or junk folders of your email, as TripAdvisor itself may be holding up your review. There might be a word or phrase in it that triggered its auto-censor, and if that happened, they've sent you an email asking you to go back on and fix that part. Example: I referred to "Breakfast For Dinner" by its initials on here once, and it triggered their profanity detector. When I got their "please clean up your review" letter, it took me ten minutes to find what they were reacting to, as Rachael Ray uses those initials for the same purpose. So, you never know what their software might be flipping out over. Good luck.
