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Marriott St. Louis West

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343 Reviews from our TripAdvisor Community

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Showing 343: English reviews
Fort Lauderdale, Florida, United States
Reviewed 19 March 2015

This place is strategically located for our family visits and we will need to visit the area a lot in the coming years. Most of the staff were nice, but not all. The rooms are outdated and the bathrooms were....a big challenge. We had 4 rooms and we had a challenge getting hot water. One family member never had a...

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Helpful?
1Thank Kim K
Catherine S, General Manager at Marriott St. Louis West, responded to this review

Your review of our Marriott was straightforward and appreciated. Thank you for providing me with such great feedback! I regret the issues that your family had with the hot water and yet am quite grateful that you will try us again. Thank you for your kind words about the breakfast buffet...our Chef is just finalizing some recipes for new dishes...

Collierville, Tennessee
Reviewed 19 March 2015

This I what yo would expect from an upscale hotel. Clean large rooms and attentive staff. The gym and pool were clean. The restaurant Andy vent room service was really good. The beds are extremely comfortable.

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Helpful?
Thank Mark R
Catherine S, General Manager at Marriott St. Louis West, responded to this review

Dear Mark, thank you so much for reviewing our St. Louis Marriott West with 5-Stars! We are so delighted to be of service to you and truly appreciate your patronage. Warm regards, Catherine Stevens, General Manager

Suwanee, Georgia
Reviewed 15 March 2015

We were here for a hockey tournament. The hotel was conveniently located to dining , airport , rinks and 25 minutes to downtown sites. The hotel was clean, well appointed rooms, gym had many treadmills, Dumbbells, benches, cables, and a pool and hot tub. Pools-indoor and seperate outdoor. The staff was courteous and provided a complimentary breakfast for the hockey...

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Thank Erik B
Catherine S, General Manager at Marriott St. Louis West, responded to this review

Dear Erik, thank you so much for your 5-Star review of our Marriott! We do have a fair amount of hockey teams (and baseball teams, and soccer teams) who call our hotel "home" during the winter months and we are truly delighted to be of service to so many talented kids! Thank you for sharing your wonderful experience with others...

Reviewed 6 March 2015

The Marriott West is my primary hotel for business travel in St. Louis. The staff is excellent, beginning at the front desk. Jared and Tom in the bar do a great job making sure each customer is well served. Toni in the executive lounge is outstanding, greets me every morning with a smile, and is always very willing to help...

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Helpful?
Thank Heebs97
Catherine S, General Manager at Marriott St. Louis West, responded to this review

Dear Heebs97, aren't you so kind to have written such an amazing review of our hotel...thank you! We all truly enjoy having you as our guest, and are so glad that you feel so comfortable here. You pointed out a few of our team members, and I am grateful for that. Each of them have been recognized for making a...

Ohio
Reviewed 1 March 2015

Stayed over a cold winter weekend while visiting family, so we didn't take advantage of many of the amenities. Room was clean with complete, and we enjoyed a quiet sleep. St Louis was hit with a snow storm over the weekend and the desk reminded us to park in the covered parking garage to lessen the amount of snow we'd...

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Thank betona
Catherine S, General Manager at Marriott St. Louis West, responded to this review

Greetings, betona! How nice of you to take the time to review us on TripAdvisor, thank you! I am delighted that my thoughtful staff pointed out where to conveniently park during the snow storm, and that you had a restful and enjoyable experience. We hope to see you again when visiting family and friends in St. Louis!- Catherine Stevens, General...

Reviewed 27 February 2015 via mobile

I was here for a quick, one-night stay, but this was a comfortable and quiet business hotel. Spacious room. Friendly and helpful staff. The hotel has a very convenient location close to the highway and is easy to find when driving.

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Thank blazing8
Catherine S, General Manager at Marriott St. Louis West, responded to this review

Hello blazing8! Thank you for your review of our hotel and your comments about our friendly staff. We truly enjoy serving our guests and are delighted to be recognized on TripAdvisor. All of us look forward to serving you again soon! Sincerely, Catherine Stevens, General Manager

Reviewed 29 January 2015

Absolutely perfect customer service! I was not even staying at this hotel and I ran out of gas right by it. I walked in to ask them if there was a gas station within walking distance so I didnt have to get a tow truck. They offered to drive me to a gas station to buy a gas tank fill...

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Helpful?
3Thank Joseph P
Catherine S, General Manager at Marriott St. Louis West, responded to this review

Joseph, thank you so much for taking the time to recognize our great, kindhearted associate who took such perfect care of you! Her service is a wonderful reflection of how we at the St. Louis Marriott West truly care about our community and all the people with whom we come into contact. You were so generous to recognize her on...

Austin, Texas
Reviewed 22 January 2015

I don't usually ever do more than one review of a hotel however, my experience this visit warrants another. Chef Colby has now totally revamped the menu. No need to go all the way to The Hill to eat when staying here. Jared and Tom in the bar have mastered the ability to serve a full and crowded space and...

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Thank BluzDr
Catherine S, General Manager at Marriott St. Louis West, responded to this review

You are truly too kind! Thank you so much for all the kudos...in truth, we just love to serve our Guests and our Community! The bake sale raised funds for a local YMCA which serves over 2500 school age children. Our Guests were so generous to contribute to this great institution. I look forward to seeing you next time!

Virginia
Reviewed 21 January 2015

Very good place for a short break. This hotel exceeded my expectations. Very friendly staff, on the arrival I was greeted by the Manageress and she made me feel welcome. I arrived an hour before check in, but that was not an issue and I got my lake view room. The best thing was the king size bed with a...

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Thank Wisnia
Catherine S, General Manager at Marriott St. Louis West, responded to this review

Wisnia, your review was so kind... I almost feel like you are on my Public Relations team! It is just wonderful when a Guest takes the time to comment about so many of our different attributes and services. I am super delighted to hear that you enjoyed our new menu! We are thrilled to offer house-smoked St. Louis ribs and...

Longmont, Colorado
Reviewed 20 January 2015

We recently hosted a couple of interviews at this hotel. The staff worked hard to create a good space for our meetings. We spent the night here and the rooms are large, well-lot and very comfortable. I'm not a fan of the brand of toiletries; they feature some sort of aromatherapy; but just were too fragrant for me. If I...

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Thank Loup407
Catherine S, General Manager at Marriott St. Louis West, responded to this review

Dear Loup407, how nice to know our accommodations were an asset to you for your business trip! Thank you for taking the time to tell others who may be interested in friendly and comfortable meeting space in St. Louis. We will be delighted to be your host hotel for all your future events!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
This St. Louis luxury lakefront hotel is minutes from Lambert Airport, Busch Stadium, Six Flags, the Gateway Arch, and Forest Park. The St. Louis Marriott West offers on-site dining at the newly renovated Blue Fire Grill, a contemporary fitness center, outdoor hiking trails, indoor/outdoor pools, a sauna and whirlpool. All guestrooms feature plush bedding, marble bathrooms, a large desk, and Bath & Body Works amenities. Concierge-level guestrooms include exclusive access to the Concierge Lounge. ... more   less 

Additional Information about Marriott St. Louis West

Address: 660 Maryville Centre Dr, Town and Country, Saint Louis, MO 63141-5816
Region: United States > Missouri > Saint Louis > Town and Country
Price Range: $149 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott St. Louis West 3.5*
Number of rooms: 299
Reservation Options:
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Also Known As:
St. Louis Marriott West Hotel Chesterfield
Marriott Hotel Saint Louis
Marriott Saint Louis
Saint Louis Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Marriott St. Louis West staff and other travellers.
2 questions
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Questions? Get answers from Marriott St. Louis West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“There are a group of rooms that are located between the elevator and the ice machine. Our's was 222. Avoid at all cost.”
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