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My first disappointment was finding the place. It is embedded in a suburban office park, with all the charm that entails. And I had to park very far away. My second was that I checked in at 11:30 to find that all food sources were...More
1 Thank CWR01
Response from Catherine S, General Manager at Marriott St. Louis WestResponded 11 November 2015
We are sorry to hear that your stay wasn't as expected. The property is located in an office park, yet sits on a lovely lake and wooded area, which many travelers find enjoyable. Thank you so much for pointing out how clean the...More
The staff was very nice the hotel was very clean one of the best hotel i been to the walking trails wear nice the club leave food was great the area was was quite the only down fall was the buffet was boring it be...More
I stayed here for a night while traveling on business and enjoyed the stay. The service was very good and the hotel was clean and the bed comfortable and the room was quiet. The breakfast was good and there is free parking. There is a...More
Arrived at midnight with confirmation # and was told my room had been sold - no rooms available. Have been staying at this location for nearly 10 years. Service is going downhill fast. I was told to go to "hotel x" down the road and...More
1 Thank Kim L
Response from Catherine S, General Manager at Marriott St. Louis WestResponded 17 October 2015
Dear Kim L,
I appreciated being able to speak with you personally to discuss this issue, and again, I apologize for the hotel not having a room for you when you arrived late, after traveling all day. I can appreciate how frustrating that was! As...More
I was in St. Louis for a two day business meeting. The hotel is clean, rooms are decently sized, and the front desk was helpful during check-in.
I had hoped that the rest of the hotel staff was more trustworthy and that the housecleaning staff...More
1 Thank Danielle F
Response from Catherine S, General Manager at Marriott St. Louis WestResponded 8 October 2015
Thank you for your lovely comments about the staff and the cleanliness of the rooms at our Marriott, and also for taking the time to speak with me. Our hotel has a very comprehensive lost and found program, yet we do understand how...More
US$108 - US$275 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Response from Catherine S | Property representative |
Hello djweisz24, we look forward to welcoming you to the property! The hotel does not have a shuttle from the airport. Taxi's are readily available, but you may want to rent a car since the Maryville University Graduation... More
Hello djweisz24, we look forward to welcoming you to the property! The hotel does not have a shuttle from the airport. Taxi's are readily available, but you may want to rent a car since the Maryville University Graduation is approximately 11 miles away at the St. Charles Family Arena. The University itself is a 20 minute walk from the hotel, depending upon which building. Please let us know if we may help you with anything else!
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"Given the location of the hotel I did not see any quality difference in room locations"