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Marriott St. Louis West

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353 Reviews from our TripAdvisor Community

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Showing 353: English reviews
Rolla, Missouri
Reviewed 26 July 2015 via mobile

We went for a short stay after a concert. The staff was friendly, the bed was great and the shower was as well My only complaint was a very noisy air conditioning unit outside on the east side of the building that didn't seem to quieten down all night. We tried the restaurant and it was just ok.

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Helpful?
Thank zomzie
Catherine S, General Manager at Marriott St. Louis West, responded to this review

Hi zomzie! Thank you for taking the time to share your experience at our Marriott. Your comments about all the "great" things about your stay will be very helpful to other TripAdvisor guests. I would love to hear more about your restaurant experience, as your feedback is very important to us. Thank you again! Catherine Stevens, General Manager cstevens@stlmarriottwest.com

Dallas, Texas
Reviewed 19 July 2015

The hotel is located in a heavily wooded office campus, about 20 minutes from St. Louis Lambert Airport. The common areas of the hotel are attractive. The rooms seem recently renovated and are very comfortable. Parking is free and the Wi Fi is free (for standard Wi Fi). There is an upcharge if the guest wants "extra" fast Wi Fi....

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Helpful?
Thank ChuckDallas
Catherine S, General Manager at Marriott St. Louis West, responded to this review

Dear Chuck, how nice of you to point out our convenience to St. Louis Lambert Airport, thank you for mentioning that in your review! We have so many guests who stay with us to visit family, and we are happy to be your home-base when you do the same. The hotel just upgraded it's wifi service (four times faster, with...

New Glarus, Wisconsin
Reviewed 17 July 2015

Not much to complain about, and not much to note. It's clean. The staff are competent. It has comfy beds. I like Marriotts. This is one of them. The outdoor pool is very pretty and nice, but in the summer it's a bit too hot to spend much time poolside. The breakfast service is a tad slow, and a bit...

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Helpful?
Thank rachelhughes7
Catherine S, General Manager at Marriott St. Louis West, responded to this review

Thank you, Rachel, for your comments! We are glad that you found us to be comfortable and clean. Yes, Missouri does get hot in the summer and thankfully the outdoor pool is flanked with large trees to offer some shade. I appreciate you pointing out that we have both a restaurant (breakfast prices range from $6 to $16) and a...

Reviewed 17 July 2015

We love this hotel. It's very clean, friendly and efficient staff who always want to please their guests. The rooms are a nice size. The hotel is only 5 minutes from Chesterfield Mall. We love the pool and the tree lined property. Our only complaint and the reason we didn't give 5 stars is the water pressure in the shower...

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Helpful?
Thank Mindy P
Catherine S, General Manager at Marriott St. Louis West, responded to this review

Hello Mindy, and thanks for the great review! If one were to travel another four minutes West of the Chesterfield mall, they would find The St. Louis Premium and Taubman Prestige Outlets, thousands of great deals to be had at both places! I apologize for the shower issues...we understand how important a great shower is to the start of your...

Dublin, Ireland
Reviewed 15 July 2015

Excellent accommodation and facilities. Large, clean, modern stylish room with bathroom to match featuring high end amenities. Nothing shabby here. Handsome lobby, bar and restaurant. Helpful, friendly front desk. Superior customer service. Ample parking, either in a garage or lot. Convenient to Highway 40. Good location for West County. Very comfortable stay. Nice setting. Good value. High standard.

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Helpful?
Thank SpudMechanic
Catherine S, General Manager at Marriott St. Louis West, responded to this review

Dear SpudMechanic, What a delightful review, and such awesome comments, thank you! I especially liked "superior customer service"...which made my staff feel so great! We all truly enjoy what we do, and providing our guests with a Brilliant Stay is always our goal. I am glad that our location was convenient for you, thank you for mentioning that. We are...

Miami, Florida
Reviewed 12 July 2015

Get place - the staff is top notch - Great staff - bartenders are great - Executive Lounge is great Don't pass it up . Great location - lots of good restaurants in the area. Rooms are always clean and the staff is great

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Helpful?
1Thank Peter D
Catherine S, General Manager at Marriott St. Louis West, responded to this review

Dear Peter, We truly enjoyed reading your comments and I am proud of my team for taking such great care of you whenever you travel to St. Louis. We have so many loyal guests and look forward to providing you with an upgraded/refreshed bar area later this year. Look for all the GREAT changes coming soon! Thank you for taking...

Salt Lake City, Utah
Reviewed 9 July 2015

Clean, friendly & helpful staff made our stay so enjoyable. Big fluffy pillows with great mattress helped to relieve an aching back and the front staff put my ice packs in their freezer to help me on the ride home. Such a wonderful deal & made travel enjoyable.

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Helpful?
Thank kjthurston
Catherine S, General Manager at Marriott St. Louis West, responded to this review

Aren't you nice to speak so highly of the staff here at the St. Louis Marriott West- Thank You!! We are all just truly delighted to be of service to you and we really enjoy providing extra special touches to make our Guests feel well cared for. This is why our Loyal Guests return again and again...just like you will!...

San Antonio, Texas
Reviewed 8 July 2015 via mobile

Have stayed here several times over the last few months during my business travel to the area. It's a nice location away from a lot of the busier spots, which I prefer. As a Marriott rewards member, I take advantage of the service provided in the concierge lounge - super convenient! Not a huge variety of foods but nice being...

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Helpful?
1Thank alamo-city_tx-gal
Catherine S, General Manager at Marriott St. Louis West, responded to this review

What an amazing review, thank you so much! My staff loves the photo you took of the lake, and I am certain that other travelers will appreciate the extra touch. We are so grateful that you are a Marriott Rewards Member, there are so many excellent perks with that program and there is no cost to join. It was truly...

Dallas, TX
Reviewed 8 July 2015

I stayed here for eight nights recently and love the property. The hotel is in a forested business park filled with trees and a running river. Love that the hotel is set back away from the main highway in a secluded area. They have an excellent indoor and outdoor swimming pool and exercise facility. Very tranquil atmosphere to hang out...

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Helpful?
Thank MillionMilr
Catherine S, General Manager at Marriott St. Louis West, responded to this review

Dear MillionMilr, What a wonderfully detailed review, thank you so much for your comments! It means the world to our team here at the St. Louis Marriott West when guests share their feedback with TripAdvisor. Please come back and visit us soon...we are in the process of rewriting our menus and will be completing a refresh of our restaurant and...

Reviewed 6 July 2015 via mobile

I found this hotel while searching online for places to stay on a mini vacation. I was shocked at the great and affordable rate. I booked it later on, and couldn't wait for visit. I even joined the Marriott rewards program, which allowed me to check in online via the mobile app. My room requests were fulfilled and was ready...

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Helpful?
Thank JLinc78
Catherine S, General Manager at Marriott St. Louis West, responded to this review

Dear JLinc78, Thank you for the wonderful comments about your recent get-away to our Marriott! I am truly touched that you took the time to share your kind words with other travelers; I am sure many people will find your observations to be very helpful! In addition to what you mentioned, our property is also very close to area attractions,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
This St. Louis luxury lakefront hotel is minutes from Lambert Airport, Busch Stadium, Six Flags, the Gateway Arch, and Forest Park. The St. Louis Marriott West offers on-site dining at the newly renovated Blue Fire Grill, a contemporary fitness center, outdoor hiking trails, indoor/outdoor pools, a sauna and whirlpool. All guestrooms feature plush bedding, marble bathrooms, a large desk, and Bath & Body Works amenities. Concierge-level guestrooms include exclusive access to the Concierge Lounge. ... more   less 

Additional Information about Marriott St. Louis West

Address: 660 Maryville Centre Drive, Town and Country, Saint Louis, MO 63141
Region: United States > Missouri > Saint Louis > Town and Country
Price Range: $140 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott St. Louis West 3.5*
Number of rooms: 299
Reservation Options:
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Also Known As:
St. Louis Marriott West Hotel Chesterfield
Marriott Hotel Saint Louis
Marriott Saint Louis
Saint Louis Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Marriott St. Louis West staff and other travellers.
2 questions
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Questions? Get answers from Marriott St. Louis West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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