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Holiday Inn Express & Suites St Louis Airport, an IHG hotel

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10000 Natural Bridge Rd, Woodson Terrace, Saint Louis, MO 63134-3311
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$131
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Traveller (35)
Room & Suite (30)
Dining (10)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites St Louis Airport, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 3 hotels in Woodson Terrace
Location
Cleanliness
Service
Value
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Free airport transportation
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Free shuttle or taxi services
Airport transportation
Non-smoking hotel
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English

Location

Full view
174Reviews12Q+A28Room tips
Traveller rating
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  • 60
  • 14
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  • 11
Time of year
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Popular mentions
Anthony O wrote a review Aug 2021
8 contributions
DO NOT STAY HERE!! It is unsafe and no security. Police came twice and combed the hotel looking for suspects for different things, i was only there 36 hrs. Staff seemed unfazed, like it happens all the time. Housekeeping bangs on all the doors rather to communicating with front desk to see who stays over, kind of freaky when the Police are milling around looking for suspects. Will not honor IHG Reward Guest, would not late check out. Gen Manager sends annoying copy and paste texts "welcoming" you but did not respond to me about anything that happened. My wife was terrified the entire trip to St. Louis and thinks it is the scariest place because of this hotel...real shame, St. Louis has a lot to offer and this hotel ruined our trip. Again, DO NOT STAY HERE!
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Date of stay: August 2021
Cleanliness
Service
Sleep Quality
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Response from IHG Service, Owner at Holiday Inn Express & Suites St Louis Airport, an IHG hotel
Responded 3 weeks ago
Dear anthonyo733, I appreciate you for sharing your review about your recent stay. I am very sorry that you did not experience an exemplary hotel stay because of the level of service you have received. On behalf of our hotel, I apologize that there seemed to be no security in our hotel, the service of our staff and that the police was on the property. This is not what we want any of our guests to experience. I have sent you a private message to reaffirm my apologies. I very much hope that you will grant us the opportunity to prove ourselves again. Best Regards, Ben W. Case Manager IHGService
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Stephanie K wrote a review Aug 2021
Columbia2 contributions
Not only is this hotel close to the airport it is so clean and the staff is amazing! They made my twins 7th birthday an amazing day when it could have gone much different. Our 7am flight to Disney was canceled and while we were able to get a flight out that evening we were crushed that we were losing a day at Disney. Bryan and his staff came back and picked us up from the airport, let us check back into our room for a late checkout, allowed the twins to swim and even celebrated their birthday with cake and balloons! The kids probably had more fun with Bryan than they did at Disney. We will absolutely be staying here every time we are in St. Louis from now on!
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Date of stay: August 2021Trip type: Travelled with family
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mlrich24 wrote a review Jun 2021
Champaign, Illinois60 contributions28 helpful votes
We needed an easy and convenient hotel for our trip that offered park and fly service. This Holiday Inn & Express is very close to the airport and was clean. There is a $5 a day fee to park, but it is still cheap and convenient. Our shuttle driver was there on time to pick us up the morning of our trip, and was there within fifteen minutes of calling when we returned. This is probably the hotel we will use in the future anytime we're flying out of St. Louis.
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Date of stay: June 2021
Value
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Adam K wrote a review May 2021
Durham, North Carolina44 contributions5 helpful votes
The staff is super friendly and helpful. However the rooms while modernized to the semi latest holiday inn standard, they are a bit run down already. Carpets are fraying the furniture in the rooms is work out already. The windows they have up on the highway side don’t do squat and it is very very loud
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Date of stay: May 2021Trip type: Travelled on business
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Response from IHG Service, Owner at Holiday Inn Express & Suites St Louis Airport, an IHG hotel
Responded 2 Jun 2021
Hi E4265EXadamk, Thank you for sharing your feedback during your recent stay. I am happy you mentioned the warm hospitality of our hotel team. Providing the best accommodation in the hotel industry is our goal. I am sorry for any uneasiness brought about by the general upkeep of the room, particularly its amenities. I appreciate your feedback as it allows us to identify areas that may need additional attention. I will pass on your remarks to the managerial team as a resource for review and consideration for future upgrades on the modernization of our room features. Once again, thank you for sharing your experience. We look forward to serving you and show you our commitment to guest satisfaction. Warmest regards, Zel N. Case Manager IHGService
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Jengxmo wrote a review Oct 2020
Kentucky22 contributions5 helpful votes
Hotel room was clean, staff was welcoming and friendly, but the "neighbors" were loud. Next door decided he needed to yell his conversation for at least half an hour while we were trying to sleep, could hear the room above us drop their luggage around 12:30 am doors slamming off and on all night. Beds were just not comfortable (although clean), maybe the mattress was too firm. Probably won't stay on our way back through St. Louis. Not the fault of the staff.
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Date of stay: October 2020Trip type: Travelled as a couple
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PRICE RANGE
US$111 - US$155 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMissouriSaint LouisWoodson Terrace
NUMBER OF ROOMS
81
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Frequently Asked Questions about Holiday Inn Express & Suites St Louis Airport, an IHG hotel
What are some of the property amenities at Holiday Inn Express & Suites St Louis Airport, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express & Suites St Louis Airport, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites St Louis Airport, an IHG hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites St Louis Airport, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites St Louis Airport, an IHG hotel?
Conveniently located restaurants include Lombardo's Restaurant, Erio's Pizza & Restaurant, and Vino Volo.
Are there opportunities to exercise at Holiday Inn Express & Suites St Louis Airport, an IHG hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Holiday Inn Express & Suites St Louis Airport, an IHG hotel have an airport shuttle?
Yes, Holiday Inn Express & Suites St Louis Airport, an IHG hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Express & Suites St Louis Airport, an IHG hotel?
Yes, laundry service and self serve laundry are offered to guests.
Does Holiday Inn Express & Suites St Louis Airport, an IHG hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Holiday Inn Express & Suites St Louis Airport, an IHG hotel?
Many travellers enjoy visiting Payne-Gentry House (4.4 km) and Gittemeier House (5.4 km).