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Holiday Inn St. Louis Airport

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141 Reviews from our TripAdvisor Community

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Showing 140: English reviews
Montgomery, United States
Reviewed 23 August 2016 via mobile

This place is RUN DOWN! I think the front desk staff slept in their clothes. Someone needs to train them on how to dress in the professional world. And please cover the tattoos. So, Sue, down stairs at the restaurant has the personality of a prison guard. Zero enter-action from her, and mind you she is tending the bar and...

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Helpful?
Thank Brian M
GMDeniseH, General Manager at Holiday Inn St. Louis Airport, responded to this review

Thank you for taking the time to provide feedback on your stay. It is unfortunate the accommodations received prevented you from fully enjoying your time at the hotel. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We know you have many choices when it comes...

Virginia Beach, Virginia
Reviewed 19 August 2016

LSS: This place is outdated and thread bare. I was really annoyed when the desk clerk kept announcing my room number to the entire group of assembled strangers in the lobby to start. I did not feel safe based on this behavior. Their transport to the airport has to be scheduled and the time I wanted was full. Silly. In...

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Helpful?
Thank FredFStone
IHGService, Guest Relations Manager at Holiday Inn St. Louis Airport, responded to this review

Dear FredFStone, Thank you for staying with us and for leaving a review. I am disappointed to hear about your experience. Please accept our sincerest apologies for any inconvenience the room condition and the level of service you received may have caused you. I have forwarded your feedback to our hotel management to work on these points raised in your...

Madison, Wisconsin
Reviewed 13 August 2016

Just an average 3 day stay - not much to say.. The room was clean and the staff was friendly. The power went out and there were some wi-fi issues. All in all, I suppose I would only stay there again if it was to get an early flight out. Just a room and nothing stood.out.

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Helpful?
Thank Jason B
GMDeniseH, General Manager at Holiday Inn St. Louis Airport, responded to this review

Thank you for your review and for enumerating the good and the opportunities to improve. While I am pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can offer. As we continually strive for excellence in customer service, we maintain the ideal of keeping guest satisfaction as our...

Reviewed 22 July 2016 via mobile

High priced 150 for the night..pool was small but nice and no smoking anywhere in or around premises. .not even outside away from pool and indoors...its not bad stay just too much cost for such a small room .

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Helpful?
Thank Glenda B
GMDeniseH, General Manager at Holiday Inn St. Louis Airport, responded to this review

Thank you very much for staying with us and for your feedback. We appreciate your comments regarding our refreshing outdoor pool. We are look forward to you staying with us on your next visit to St. Louis

Reviewed 19 July 2016

I believe this place was a Crowne Plaza earlier, when I stayed before now a Holiday Inn...guess its IHG group after all! The hotel is in good location, spacious rooms, lobby and friendly staff. Needs a face lift though as its worn down a bit hopefully the undergoing renovations will take care of it. The breakfast spread was standard Holiday...

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Helpful?
Thank HappyFeetUSA
GMDeniseH, General Manager at Holiday Inn St. Louis Airport, responded to this review

Thank you for taking the time to write your review, however, I believe you were at the Crowne Plaza Airport indicated by the House of India across the street. We are located 3 miles east of the Restaurant you recommended. Have a Great Day! Denise Haefner General Manager HI St. Louis Airport

Reviewed 17 July 2016

We stayed here to use the early morning shuttle to the airport. This is a mid-priced hotel for the neighborhood and is just nice enough to stay one night. The newly renovated hotel lounge and restaurant is very appealing. We had the burgers and baked potatoes off the menu. The food was very good. We would stay here again to...

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Helpful?
Thank Susan F
Troy, Illinois
Reviewed 7 July 2016

We stayed here because we had a very early flight out of Lambert-St. Louis airport the next morning. The room was clean. It was average, but we didn't expect much else. If you need to park your car, be sure to ask for the Stay and Park rate, which is a bit more than the standard rate, but includes parking...

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Helpful?
1Thank Sharon M
GMDeniseH, General Manager at Holiday Inn St. Louis Airport, responded to this review

Thank you very much for staying with us and for your feedback. We appreciate your comments regarding our clean, and comfortable rooms. We are glad that you had an excellent stay and we are look forward to you staying with us on your next visit to St. Louis. Denise Haefner General Manager

Boston, Massachusetts
Reviewed 27 June 2016

I stayed here strictly for easy access to the airport in the morning. Plus, the hotel is right across the street from the rental car drop off location so that was incredibly convenient. As an IHG Spire member I was upgraded to a nice suite and I appreciated this. The room was spacious and clean. But I was staying on...

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Helpful?
Thank Evan M
IHGService, Guest Relations Manager at Holiday Inn St. Louis Airport, responded to this review

Dear Evan M, Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our location and we certainly appreciate your nice feedback on our rooms. On the other hand, we would like to apologize for the inconvenience caused by the renovation. Reviews like yours are very valuable...

Nashville, Tennessee
Reviewed 17 May 2016

there was nothing special about this hotel. The room was clean and the bed was comfortable but very plain otherwise. I think the amount I paid for a night was way over-priced. Would not recommend this to anyone thinking they were staying at a beautiful hotel.

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Helpful?
Thank lscobee2
IHGService, Guest Relations Manager at Holiday Inn St. Louis Airport, responded to this review

Dear lscobee2, First of all, thank you very much for your recent stay at our Holiday Inn St Louis Airport, MO. I am so sorry to see you did not enjoy your overall experience with us, especially with the rates. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope...

Atwood, Illinois
Reviewed 8 May 2016

This hotel was clean and the staff was great, airport is just around the corner and the shuttle driver was very friendly and informative. Great place for the price, would recommend, it is a park sleep and fly with a small breakfast, just enough to get you to your destination

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Helpful?
Thank Jenna L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn St. Louis Airport hotel is conveniently located less than 1 mile from Lambert International Airport in St. Louis, Missouri. The Holiday Inn St. Louis Airport provides complimentary daily airport and MetroLink shuttle. Our convenient location offers easy access to our many St. Louis attractions including Gateway Arch, Busch Stadium home of the St. Louis Cardinals, Touhill Performing Arts Theater - University of Missouri-St. Louis, Verizon Wireless Amphitheater in Riverport, Scottrade Center, Edward Jones Dome, America Center Convention Complex, Harrah's and Ameristar Casino, St. Louis Zoo, St. Louis Science Center, Six Flags St. Louis, The Fabulous Fox Theater, Historic St Charles District, St. Louis Mills Mall, Westport Plaza, Aqua Port Water Park, & Dave and Busters. Experience our spacious and comfortable accommodations including 10 suites for the business and leisure traveler. We are pleased to offer complimentary high-speed wireless Internet, mini refrigerators in each room, 24 hour fitness center, business center with ATM, our on site Jet Set Bar and Grill and room service. We offer over 5000 sq ft of flexible meeting, banquet, and wedding space for up to 175. Free parking during stay and Park, Stay and Fly package available for airport parking up to 14 days. The Holiday Inn St Louis Airport looks forward to being your home away from home, where your memorable stay and our excellent service will leave you feeling pampered and relaxed. ... more   less 

Additional Information about Holiday Inn St. Louis Airport

Address: 4505 Woodson Road, Woodson Terrace, Saint Louis, MO 63134
Region: United States > Missouri > Saint Louis > Woodson Terrace
Price Range: $129 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn St. Louis Airport 3*
Number of rooms: 158
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Also Known As:
Holiday Inn St. Louis-Airport Hotel Berkeley
Holiday Inn Saint Louis
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Questions & Answers

Questions? Get answers from Holiday Inn St. Louis Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed on first floor and had no problems. Not sure about the other floors.”
 of 5 bubbles BarbaraS517, 14 Sep 2016 | Read review
“Try to get closer to the lobby”
 of 5 bubbles Jambox69, 13 Aug 2016 | Read review
“Rooms at the back are quieter.”
 of 5 bubbles sharonmU2384XZ, 6 Jul 2016 | Read review
“Request a room as far away from the elevator as possible”
 of 5 bubbles fgtravel90, 2 Apr 2016 | Read review
“Interior room we had stayed dark even in the day time hours for those wanting to sleep in later and not have light bother them”
 of 5 bubbles srembe, 23 Feb 2016 | Read review
5 of 5