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25/12/2017 26/12/2017
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    Extended Stay America - Billings - West End

    4950 Southgate Dr, Billings, MT 59101-4667
    +1 877-432-9997
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    25/12/2017 26/12/2017
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    US$66
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    Traveller (9)
    Room & Suite (9)
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    Overview
    • Excellent25%
    • Very good31%
    • Average13%
    • Poor18%
    • Terrible13%
    Travellers talk about
    “clean linens” (2 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Non-Smoking Hotel
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Billings - West End
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    Rooms
    25 Dec26 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (79)
    There are newer reviews for Extended Stay America - Billings - West End
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    11 - 15 of 78 reviews

    Reviewed 18 August 2017

    I booked this hotel using a 3rd party website. We normally spend at least `1 night a month in Billings, often more than that. We were staying an extra day and decided we would try something new. After this experience, I remember why I stick...More

    Thank Delta67
    Response from 00esa, General Manager at Extended Stay America - Billings - West EndResponded 19 August 2017

    Thank you for the candid review. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression. We fell short in making that happen for you, and we are truly sorry. We hope you will...More

    Reviewed 11 August 2017

    Having my own dishes in a room, and preparing my own meals makes this hotel best choice for me. The staff was more than helpful. There was no problem with parking. They even accommodated our request for early check in.More

    Review collected in partnership with Extended Stay
    Thank cyfar
    Response from 00esa, General Manager at Extended Stay America - Billings - West EndResponded 12 August 2017

    Thanks for making Extended Stay America - Billings - West End a part of your travel plans. We are delighted to know you liked your well-equipped room and were very much impressed with the top-notch service provided by our associates. It was a pleasure having...More

    Reviewed 8 August 2017

    The rooms were very nice and clean and we're a very good price. The customer service however was horrible. My fiancée and I asked for some dishes and the lady was very rude and told my fiancée if we wanted dishes we were gonna have...More

    Review collected in partnership with Extended Stay
    Thank P8777QGdaniellef
    Response from 00esa, General Manager at Extended Stay America - Billings - West EndResponded 10 August 2017

    Thank you for choosing to stay at our hotel. Although you liked our rooms and the affordable rates, we are sorry for the service issues you experienced with one of our associates. We are redoubling our training efforts to make sure this is not repeated....More

    Reviewed 8 August 2017

    This hotel charges extra for a 2 beds instead of 1, something we did not know when booking online. Breakfast is also very meager, just granola bars and coffee. Otherwise the room was clean and the bed was comfortable. Having a fridge and microwave in...More

    Review collected in partnership with Extended Stay
    Thank michael7772016
    Response from 00esa, General Manager at Extended Stay America - Billings - West EndResponded 9 August 2017

    Thank you for being our guest at Extended Stay America - Billings - West End. We are pleased to know your overall stay was enjoyable and that you liked your well-equipped room. With that said, I regret the inconvenience you experienced during your visit. We...More

    Reviewed 5 August 2017 via mobile

    We came in early hours of the evening, and the hotel staff was very accommodating. The rooms were clean, beds were comfortable, and showers/water pressure was great! Our room have a small kitchenette as well. It didn't have a blow dryer which is not a...More

    Thank Annmarie1275
    Response from 00esa, General Manager at Extended Stay America - Billings - West EndResponded 6 August 2017

    Thank you for making Extended Stay America - Billings - West End a part of your travel plans. We are happy to know you enjoyed your clean, comfortable room and were impressed with our courteous associates. It was a pleasure having you here, and we...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    Details
    • Price range
    • US$66 - US$79 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites
    • Number of rooms
    • 104
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Extended Stay, Expedia, Booking.com, Hotels.com, Travelocity, Orbitz, Hotwire, Cheap Tickets, Cancelon and TripOnline SA so you can book your Extended Stay America - Billings - West End reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Montana >
    • Billings
    • Also Known As
    • Extended Stay Billings ,
    • Billings Extended Stay
    Add Photo Photos
    Traveller (9)
    Room & Suite (9)
    Dining (1)
    Hotel & Grounds (6)
    Bathroom (1)
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    Ask a question
    Questions & Answers
    Debbie J
    20 November 2017|
    AnswerShow all 4 answers
    Response from Tim G | Property representative |
    Yes, applicable pet fees do apply.
    0
    Votes
    Helen L
    17 April 2017|
    AnswerShow all 3 answers
    Response from serrimt | Reviewed this property |
    Yes
    1
    Vote
    Room Tips
    "Don’t stay here"
    Read review
    "ask for ground floor rooms"
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    "clean and good breakfast"
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    "There aren't any"
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