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SureStay Plus Hotel by Best Western Billings

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3040 King Ave W, Billings, MT 59102-6436
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (43)
Room & Suite (71)
Dining (9)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 25/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 25/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#8 of 53 hotels in Billings
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to Big Sky Country, where abundant wildlife, endless mountain ranges, and vast stretches of plains are all part of everyday life. As the largest city in Montana, Billings combines rugged charm and natural beauty. The free-flowing waters of the Yellowstone River, and sandstone cliffs, or Rimrocks, make this Yellowstone Valley, "the last best place."
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Free airport transportation
Business Centre with Internet Access
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Shallow end in pool
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Vending machine
Airport transportation
Conference facilities
Meeting rooms
Photo copier / fax In business centre
Newspaper
Non-smoking hotel
Shared lounge / TV area
Sun deck
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Interconnected rooms available
Safe
Seating area
Separate living room
Sofa
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Hair dryer
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Room types
Mountain view
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English
781Reviews4Q+A20Room tips
Traveller rating
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Popular mentions
lanningp2021 wrote a review 21 Sep
Burlington, Washington1 contribution
Good hotel.. Stayed while visiting relatives in the area.. Our room was over was over what sounded like a laundry, so a little noisy. Also the tub bottom was higher than the floor which made getting out of the shower very awkward for us older people with hip problems. Would stay there again but would request adifferent room.
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Review collected in partnership with Best Western
Date of stay: September 2021
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Thomas H wrote a review Jul 2021
Cleveland, Ohio20 contributions4 helpful votes
Hotel's Favourite
Did not know what to expect, as this was our very 1st time to stay @ a SureStay Plus Hotel. Wow! What a pleasant surprise! We were on an extended road trip from Cleve. OH, enroute to Glacier Park. This was just a stop along the way, but ... what a terrific facility. Wish ALL of our hotel experiences along the way could have been so good. We also happened to have stayed @ 2 different Hampton (Hilton) hotels, one in Kansas City and the other in Denver, and both those experiences were really SUB-par experiences. Congratulations to the management and staff of this SureStay Plus. Hope you can stay at the top of your game in maintaining this place in the excellent category!
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Review collected in partnership with Best Western
Date of stay: July 2021
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partie-of-seven wrote a review 19 Sep
Roselle, Illinois114 contributions40 helpful votes
Hotel was clean and comfortable. Staff was pleasant and professional. Breakfast was good. The hotel was a bit farther off the highway that I expected, but that gave us a huge choice in dining options as there are many good restaurants in the area. I only wish the front desk staff was more familiar with construction road closures in the area. We were on our way to Glacier NP and we were trying to get information on a road closure leading out of Billings that affected our route.
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Review collected in partnership with Best Western
Date of stay: September 2021
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Passport790996 wrote a review Aug 2021
Bozeman, Montana1 contribution
Room was not cleaned well with soiled furniture stains... The biggest problem was the management would not change our dates of stay, even while the BW website clearly stated that is was possible with appropriate change in room rate/fees/etc... Therefore we had to pay for an extra day we couldn't use... I called BW corporate, who contacted onsite management to assist, but this was a owner decision to not honor the BW website description and out of their control... I've spent >500 days at BW properties the last 10 years, this was the first and last debacle...
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Review collected in partnership with Best Western
Date of stay: August 2021
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Response from Kacy Keith, General Manager at SureStay Plus Hotel by Best Western Billings
Responded 3 weeks ago
Hello Passport790996, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I am very sorry we were not able to take the third night off as we did the fourth. Due to how the room was booked our system is unable to make any changes under the 3 days as it was a multi night stay. We were unaware of the other issues until now but we would have done our best to correct them. We do hope you will give us another chance to give you a seamless experience.
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Companion49607342803 wrote a review Aug 2021
2 contributions
Very friendly and courteous staff, clean and quiet room. The location was perfect for my business in town. I appreciated having access to a hot tub and pool after full days of exhausting work. Having coffee AND tea bags provided in the room was a nice touch.
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Review collected in partnership with Best Western
Date of stay: August 2021
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Trip type: Travelled on business
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PRICE RANGE
US$89 - US$124 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lexington inn & suites billings hotel billings, lexington inn and suites billings, la quinta billings, billings la quinta
LOCATION
United StatesMontanaBillings
NUMBER OF ROOMS
87
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Frequently Asked Questions about SureStay Plus Hotel by Best Western Billings
Which popular attractions are close to SureStay Plus Hotel by Best Western Billings?
Nearby attractions include Billings Escape Room (1.0 km).
What are some of the property amenities at SureStay Plus Hotel by Best Western Billings?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at SureStay Plus Hotel by Best Western Billings?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at SureStay Plus Hotel by Best Western Billings?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at SureStay Plus Hotel by Best Western Billings?
Yes, free parking is available to guests.
What are some restaurants close to SureStay Plus Hotel by Best Western Billings?
Conveniently located restaurants include Famous Dave's Bar-B-Que, Siam Thai Restaurant, and MOOYAH Burgers, Fries & Shakes.
Are there opportunities to exercise at SureStay Plus Hotel by Best Western Billings?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does SureStay Plus Hotel by Best Western Billings have an airport shuttle?
Yes, SureStay Plus Hotel by Best Western Billings offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at SureStay Plus Hotel by Best Western Billings?
Yes, laundry service and self serve laundry are offered to guests.
Does SureStay Plus Hotel by Best Western Billings offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to SureStay Plus Hotel by Best Western Billings?
Many travellers enjoy visiting Pictograph Cave State Park (12.6 km), Yellowstone Kelly Interpretative Site (8.9 km), and Historic Billings Depot (8.0 km).