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09/04/2017 10/04/2017
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    Radisson Hotel Billings

    3.1 km from Billings centre
    • Free Wifi
    • Free Parking
    • Pool
    Save
    Apr 9 Apr 10
    1 room, 2 adults, 0 children
    US$79*View Deal
    US$79*View Deal
    US$79*View Deal
    5500 Midland Road, Billings, MT 59101-6321
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    Rooms
    09/04/2017 10/04/2017
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    Standard Room

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    09/04/2017 10/04/2017
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    Traveller rating
    Traveller type
    Time of year
    Language
    Reviewed 5 days ago

    The carpet in the hallways were coming up. The floors were very dirty. There was no toilet paper in the bathroom. There were no garbage bags in the cans. The phones didn't work. The beds and pillows were like bags of rocks. The neighbor's were...More

    Review collected in partnership with Radisson Hotels
    Helpful?0
    Response from Tony C, General Manager at Radisson Hotel Billings

    Thank you for taking the time to share your feedback. We take pride in our “Yes I Can!” culture and do apologize you did not receive this level of service. We take the time to listen to your constructive comments, so we can continually improve...

    Reviewed 5 days ago

    Both son and daughter stayed here for 2 separate state school events. The floors were not vacuumed, the sheets were filthy, the plumbing was horrid, dog crap near the window, only 2 towels for a double room, bathroom itself was sorta clean. Both my son...More

    Review collected in partnership with Radisson Hotels
    Helpful?0
    Response from Tony C, General Manager at Radisson Hotel Billings

    Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Radisson Hotels standards.

    Reviewed 1 week ago

    The room had not been recently vacuumed. Hair on the floor in the bathroom. Torn window curtain that did not keep the morning light out. Dirty sheer curtain which had something spilled on it, stained, maybe coffee? Old, worn tiles in bathroom. Outside of room,...More

    Helpful?0
    Response from Tony C, General Manager at Radisson Hotel Billings

    We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

    Reviewed 1 week ago

    First I want to say that the hotel staff did the best they could! I had no heat in my room for two of the three nights I stayed here, then I couldn't turn the heat off. I also had no hot water or coffee...More

    Review collected in partnership with Radisson Hotels
    Helpful?0
    Response from CarlsonRezidor, Customer Care at Radisson Hotel Billings

    Thank you for reaching out and writing your review. We are sorry you had issues with the Air Conditioner, hot water and coffee during your stay, but we are glad our staff was able to show our "Yes I Can" service. We will review the...More

    Reviewed 1 week ago

    The toilet was dirty and Bathroom was dirty when we checked in I had to clean it myself. There isn't a continental breakfast just kind of a blah place. The pool was cold, the casino closed really early so you couldn't get a drink but...More

    Review collected in partnership with Radisson Hotels
    Helpful?0
    Response from Tony C, General Manager at Radisson Hotel Billings

    We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Concierge
    • Multilingual Staff
    • Things to do
    • Bar/Lounge
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Casino and Gambling
    • Hot Tub
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    Photos
    Room/Suite (18)
    Hotel & Grounds (12)
    Bathroom (7)
    Dining (6)
    Nearby
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    Questions & AnswersAsk a question
    ontheroadagain1939
    arrival date will be 08/31/16 and I want to know ,if possible , if the rooms in the east wing will have been prepared according to Radisson's reputation or will we have to be dealing with the bad reviews we have been reading? This was chosen as a host hotel by the GWRRA and we hope to be accommodated according to their standards as well. Thank you for your honest answers.
    16 August 2016|
    Answer Show all 9 answers
    Response from Todd L | Reviewed this property |
    Whatever you expect from renovations. I can't complain much during our stay, around April, not a lot yet, but in a matter of 4 months, that could've changed alot.
    0
    Votes
    How often are the bedspreads, mattress pad and shower curtains washed.
    24 July 2014|
    Answer Show all 2 answers
    Response from TheTravelingPepe | Reviewed this property |
    Not sure, we only stayed 2 nights.
    0
    Votes
    Room Tips
    "Find another hotel."
    damiatau, 5 days agoRead review
    "staying in the upper levels is usually very quiet."
    394frederickb, 1 month agoRead review
    "Don't Stay Here!!!"
    nkalkofen, 5 months agoRead review
    "stay only in the tower area."
    ricesis, 6 months agoRead review
    "Ask for a room in the Atrium Tower."
    caripaige, 6 months agoRead review
    "Casino on site"
    Junior Bacon B, 6 months agoRead review
    "Go to a different hotel"
    Patti H, 6 months agoRead review
    "My tip is to go elsewhere."
    Michelle S, 7 months agoRead review
    "Main building (same as front desk) only....or you will regret it."
    supplyguy, 7 months agoRead review
    "The main part of the hotel is much better than the annex."
    recwriter, 8 months agoRead review
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