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Doubletree by Hilton Hotel Billings

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89 Reviews from our TripAdvisor Community

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Showing 89: English reviews
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Cleethorpes
Reviewed yesterday NEWvia mobile

Checked in and they gave me a card for a room that had cases in! No guests (thankfully) but poor effort from check in. Rooms get cleaned well and the food in Montanas and the sky restaurant on the 20th floor is beautiful. Not an extensive menu but nice. You have to run the showers for 5 or so minutes...

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Helpful?
Thank Chelseaman01
Helena
HOTEL’S FAVOURITE REVIEW
Reviewed 2 March 2017

My stay at the hotel was part of a small block of rooms reserved at the state rate. When I called to make my reservation I was told the deadline was passed (even though I had only received the email about the block of rooms two days earlier). I was prepared to eat the difference but when I shared my...

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Helpful?
Thank Joe F
About Hotel's Favourite Review
LaRell B, General Manager at Doubletree by Hilton Hotel Billings, responded to this review

Dear Joe F, Thank you for taking the time to write a review on your recent stay with us at the DoubleTree by Hilton Billings. I am so happy you found our staff helpful and hospitable and that your stay was wonderful. We look forward to having the privilege of hosting you again! LaRell Baldwin General Manager DoubleTree by Hilton...

Las Vegas, Nevada
Reviewed 2 days ago NEWvia mobile

This doubletree is one of the nicest. The rooms have beautiful carpet and earthy modern decor. The beds are comfortable and the staff is very friendly. The bathrooms are clean and modern. Like all doubletree hotels, they offer fresh cookies but this hotel even offers fresh apples, orange juice and pastries in the morning.

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Helpful?
Thank oclinda2015
Havre, Montana
Reviewed 2 days ago NEW

The room was okay. There was a big stain on the cushion of the chair in the room. It look tacky, and We didn't want to sit on it. Comfortable beds and a nice view from our room. Very quiet and good maid service. I would stay again. I don't think I'd eat in the restaurant again.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 33barbw
LaRell B, General Manager at Doubletree by Hilton Hotel Billings, responded to this review

33barbw, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to...

Bozeman, United States
Reviewed 2 days ago NEW

We held our Annual State Montana Group Managers Association conference at this hotel, and it was a very good experience! The conference facilities were great, and the staff and food service were excellent. Thank You!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 409spencerg
LaRell B, General Manager at Doubletree by Hilton Hotel Billings, responded to this review

409spencerg ~ Thank you for taking the time to share your experience with others. We truly appreciate the kind words and great feedback! I will be sure to share your comments with our staff. We hope to see you again in the very near future. Yours in Hospitality, LaRell

Reviewed 4 days ago NEW

The hotel is fine, the rooms are big, there are superb views, it's quiet, the staff is helpful. No problems, except on this one stay the hotel sleeping room had debris left behind. I will stay there again because I like the location and other things I named above.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Beki B
LaRell B, General Manager at Doubletree by Hilton Hotel Billings, responded to this review

Beki, Thank you so much for your very honest and candid feedback. As you know we cannot improve if we don't know where the problems are. I understand that we failed to meet your expectations and sincerely apologize for the inconvenience we caused you. This is not the service we strive to provide our guests and will do everything in...

Bozeman
Reviewed 1 week ago

Could hear neighbors breathing and everything else one night. Next night had crazy woman yelling all night. Hotel did not offer any discount or anything after we had to move rooms at 4am. Staff even told us they had to deal with that lady all night. That should have been a clue to maybe try to Keep a customer, not...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank U6692JHedwint
LaRell B, General Manager at Doubletree by Hilton Hotel Billings, responded to this review

U6602JHedwint, Thank you for taking the time to provide feedback regarding your recent stay with us. I understand how frustrating and inconvenient it is when you get a nice hotel room for a good nights sleep and end up not sleeping. Please accept my sincere apology that the situation happened and that we didn't handle it correctly. Unfortunately, we're all...

Harlem, United States
Reviewed 1 week ago

As always the reception staff greeted my warmly and efficiently took care of my check-in. I also received an email to sign up for a mobile app with which I will use for a digital check-in next time I stay at the Billings, MT Double Tree Hilton. My room was clean and comfortable. I've stayed here before and will stay...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank B3520YOrobertw
LaRell B, General Manager at Doubletree by Hilton Hotel Billings, responded to this review

B3520YOrobertw ~ I am thrilled you enjoyed your stay with us and found our staff to be warm and efficient. You are going to love the Hilton app! It's probably the best travel app out there. And the digital key....It's the bomb! I use it every time I travel to a hotel that has that option available. Happy Travels, LaRell

Minot, North Dakota
Reviewed 1 week ago

We really like this hotel, Nice rooms, good location, good amenities . We come here every year for the PBR event , Friday and Saturday night we were able to have the shuttle service to the arena . The man that drove us was super nice !!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Steve-Karen Shi... S
LaRell B, General Manager at Doubletree by Hilton Hotel Billings, responded to this review

Steve and Karen ~ Thank you for choosing to stay with us during your recent visit to Billings for the PBR! I know your choices are many and it means a lot that you continue to come back year after year. I'll be sure to share your comments with our staff - especially Rich, the man that drove you to...

Encinitas, United States
Reviewed 2 weeks ago

For business or a fun trip, this hotel is located right in the middle of town. Easy access to shops, breweries, great places to eat, just walk everywhere. The hotel is very clean, the rooms are roomie, the beds are very comfortable.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Keli G
LaRell B, General Manager at Doubletree by Hilton Hotel Billings, responded to this review

Keli ~ Thank you for your kind words and I'm happy to hear you enjoyed your stay and the location of the hotel! I hope that if your travel plans bring you back to our area that you'll again choose to stay with us. Yours in Hospitality, LaRell

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to the DoubleTree by Hilton Hotel Billings, located in the heart of downtown Billings on 27th Street, between I-90 and Billings Logan International Airport. We're 100% non-smoking and feature complimentary WiFi, complimentary self-parking, the Montana Sky restaurant 20 floors up, our Montana Lounge and sports bar, the 24-hour fitness room, complimentary 24-hour business center, room service, conference rooms, meeting planning services and a multi-lingual staff. Whether traveling for business or pleasure, our professional and friendly staff take pride in providing guests with warm welcomes, personalized services and memorable experiences. ... more   less 

Additional Information about Doubletree by Hilton Hotel Billings

Address: 27 N 27th St, Billings, MT 59101-2357
Region: United States > Montana > Billings
Price Range: $163 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel Billings 3.5*
Number of rooms: 289
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotwire, Orbitz, Hotels.com, Travelocity, Priceline, getaroom.com and HotelQuickly so you can book your Doubletree by Hilton Hotel Billings reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Billings Hotel Billings
Billings Crowne Plaza
Hotel Style:
#17 Business Hotel in Billings
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Hotel Billings staff and other travellers.
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Questions? Get answers from Doubletree by Hilton Hotel Billings staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I think higher is better in terms of street noise. The 14th floor was quiet.”
joef977, 1 Mar 2017 | Read review
“Make sure if you accept an offer of an upgrade you call the hotel and make sure its accurate.”
Lurall, 28 Feb 2017 | Read review
“I like the lower floor rooms.”
trainer2016, 15 Feb 2017 | Read review
“Higher floors provide better views.”
MRGalant, 17 Dec 2016 | Read review
“Go to the Clock Tower Best Western on the next block”
jamesdK9503YI, 9 Dec 2016 | Read review
5 of 5