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Doubletree by Hilton Hotel Billings

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27 N 27th St, Billings, MT 59101-2357
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Room & Suite (34)
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About

#18 of 53 hotels in Billings
Location
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Service
Value
Travellers' Choice
GreenLeaders GreenPartner
Welcome to the DoubleTree by Hilton Hotel Billings, located in the heart of downtown Billings on 27th Street, between I-90 and Billings Logan International Airport. We're 100% non-smoking and feature complimentary WiFi, complimentary self-parking, the Montana Sky restaurant 20 floors up, our Montana Lounge and sports bar, the 24-hour fitness room, complimentary 24-hour business center, room service, conference rooms, meeting planning services and a multi-lingual staff. Whether traveling for business or pleasure, our professional and friendly staff take pride in providing guests with warm welcomes, personalized services and memorable experiences.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Game room
Billiards
Children Activities (Kid / Family Friendly)
Free airport transportation
Car park
Wifi
Coffee shop
Restaurant
Breakfast available
Snack bar
Wine / champagne
Vending machine
Airport transportation
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Salon
Baggage storage
Convenience store
Gift shop
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Fireplace
Room service
Safe
Bottled water
Flatscreen TV
Room types
Mountain view
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
413Reviews6Q+A27Room tips
Traveller rating
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Popular mentions
jamescaje wrote a review 14 Sep
Centennial, Colorado213 contributions92 helpful votes
Upon arrival, parking was confusing. I pulled in front of the hotel and walked in to ask and a gentleman working seemed annoyed at my question and explained very fast how to find their garage across the street. I asked to go repeat the directions and he was a bit rude in his response. I actually just walked up to a guest and asked where to park and they happily explained how to drive the one way street area to thy garage. Thy guest told me that the hotel would validate my parking and I was glad to find that out. Our room was clean. Some things need some help. Our room entrant light was out, the toilet had a hard time flushing, the ac clicks all the time. There is a restaurant on the 20th floor we ate breakfast at. $49 for 4 people was out total. It was sitting service. The location is great and walkable to restaurants and shops. We at at TEN and it was great.
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Date of stay: September 2021Trip type: Travelled with family
Room Tip: Park in the garage across the street. You will see thy walking bridge from the hotel to the...
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Lulu271 wrote a review Aug 2021
Denver, Colorado14 contributions2 helpful votes
Hotel's Favourite
Everyone at the front desk is very accommodating and friendly! The van driver equally as nice and was picked up timely from the airport. Thank you. Appreciate the great service. Could see your smile even with masks on.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: August 2021
Value
Rooms
Location
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Trip type: Travelled on business
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wienerwoman wrote a review 13 Sep
Accokeek, Maryland302 contributions24 helpful votes
I chose to stay here because I have had reasonably good experiences with Doubletree in the past. However, this hotel is not worthy of that name. It's impossible to find the entrance because of bad street signage. You can see the building from a million miles away, but figuring out how to navigate the one way streets to make it to the entrance is a pain. They advertise a free on-site parking, but what they fail to be say is there are approximately 50 spots for a 20+ floor hotel. So, everyone else not lucky/early enough to get those spots gets to park in the public lot connected to the hotel via a skybridge. Then after checking in, we got to our room only to discover that we didn't have a refrigerator, as advertised in the listing. I called the front desk and, after blaming the issue on the third party I booked through, they did agree to move me into one of the "deluxe" rooms. (I've been using that third party to book hotels for 20+ years and I've never encountered this problem.) I exchanged keys only to discover that the "deluxe" room is literally identical to the regular room, just with a $75 dorm fridge sitting on the floor between the TV cabinet and the desk. The rooms are dated and dark. The shower/toilet area is microscopic and the sink area is open to the entire room, which makes for a weird layout. The worst part was when I checked out the next morning. I decided to put my luggage on a cart and use the skybridge to load my car, because getting out of the public lot and making it to the front of the hotel was going to be a pain. So I pulled my vehicle to a loading area just outside the door to the skybridge in the parking garage, and proceeded to load. An employee of the hotel comes driving up in her white Chevy Tahoe and asks me to close my driver's side door, because it is blocking her reserved spot. I close the door immediately and apologize. I continue to load, which should have been obvious because I had every other door open including the hatch. The employee then makes some witchy comment about how she's surprised I didn't get towed. I look at her like she's nuts, because again, I'm obviously loading, and explain I was simply parked here to load. She made some passive aggressive remark and went on her way. Maybe she saw my Maryland plates and just decided to make an assumption. But in big East coast cities we have a thing called "minding your own business." It works beautifully for us. Perhaps people in Billings, Montana need to give it a try.
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Date of stay: September 2021Trip type: Travelled with family
Room Tip: Literally, unless you have business in the immediate, downtown area of Billings and don't need to...
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eronic33 wrote a review Aug 2021
1 contribution
Great location, friendly staff but the room we had was in pretty rough shape. The room had not been dusted very well and the furniture was all dinged up. The bathroom drains drained slow and we had black stinky water coming up the shower drain one morning that was disgusting. You are really paying for the location because the rooms do not match the price tag.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: August 2021
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WyoJ2021 wrote a review Aug 2021
1 contribution
My shower drain was plugged. I called and spoke with the front desk and they reassured me 4 different times in 3 days that they would get it fixed since it was a simple fix. But they never did. SUper frustrating. I understand labor is short right now, but then don't charge $330 a night if it doesn't meet expectations. Also, I requested a room cleaning for each day and they forgot to clean it one day. Again, did not meet my expectations. SImple fixes though so hopefully doesn't happen to the next person. Otherwise a great location and staff.
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Review collected in partnership with DoubleTree by Hilton
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
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Trip type: Travelled on business
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PRICE RANGE
US$118 - US$169 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza billings hotel billings, billings crowne plaza
LOCATION
United StatesMontanaBillings
NUMBER OF ROOMS
289
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Frequently Asked Questions about Doubletree by Hilton Hotel Billings
Which popular attractions are close to Doubletree by Hilton Hotel Billings?
Nearby attractions include Yellowstone Art Museum (0.5 km), Western Heritage Center (0.2 km), and Alberta Bair Theater for the Performing Arts (0.3 km).
What are some of the property amenities at Doubletree by Hilton Hotel Billings?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Doubletree by Hilton Hotel Billings?
Top room amenities include air conditioning, a flat screen TV, and a fireplace.
What food & drink options are available at Doubletree by Hilton Hotel Billings?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Doubletree by Hilton Hotel Billings?
Yes, free parking and a parking garage are available to guests.
What are some restaurants close to Doubletree by Hilton Hotel Billings?
Conveniently located restaurants include The Burger Dive, Uberbrew, and Stella's Kitchen and Bakery.
Are there opportunities to exercise at Doubletree by Hilton Hotel Billings?
Yes, guests have access to a fitness centre during their stay.
Does Doubletree by Hilton Hotel Billings have an airport shuttle?
Yes, Doubletree by Hilton Hotel Billings offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Doubletree by Hilton Hotel Billings located near the city centre?
Yes, it is 0.2 km away from the centre of Billings.
Are any cleaning services offered at Doubletree by Hilton Hotel Billings?
Yes, dry cleaning and laundry service are offered to guests.
Does Doubletree by Hilton Hotel Billings offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.