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Holiday Inn Express & Suites Great Falls

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Holiday Inn Express & Suites Great Falls
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191 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Great Falls
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Showing 190: English reviews
Reviewed 27 June 2015 via mobile

The only Holiday Inn Express I have ever been in without a refrigerator. Franchise owners must be cheapskates. We paid good money expecting to have the basics - could have made a cheaper choice. Like to be able to chill down our drinks for the next day's drive. We also have food we need to keep cold. Good luck. Don't...

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Helpful?
Thank Theron W
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Great Falls, responded to this review

Dear Theron W, Thank you for being our guest and for taking the time to write your review. It is disheartening to know that our room features did not live up to your expectations. I assure you that the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. Thank you once again for sharing...

Canada
Reviewed 24 June 2015

I came for a family Christmas party and it was well worth it now everyyear we stay 2 or 3 nights here to have our family get together they had a room for us to give presents and every thing and it was awesome and big the little ones loved the pool a slide for the older ones and a...

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Helpful?
Thank travelqueenkate
HI_Express_GF, Guest Relations Manager at Holiday Inn Express & Suites Great Falls, responded to this review

Travelqueenkate, Thank so much for your review! We really value your feedback and glad to hear that year after year we have been able to provide you excellent service. We look forward to having you back soon, and thank you again for your kind comments.

Alberta
Reviewed 24 March 2015

Great Falls, Montana. Stayed one night at the Holiday Inn. Very clean, staff was extremely helpful and polite. Beds and pillows were very comfortable. Breakfast was fine. Quiet. No complaints. We had a great sleep after a long day of travel.

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Helpful?
Thank SportsMomAlberta
HI_Express_GF, Front Office Manager at Holiday Inn Express & Suites Great Falls, responded to this review

SportsMomAlberta, Thanks so much for your great review! We are pleased to hear that you had a wonderful night's stay with us. We hope to see you again!

Lethbridge, Canada
Reviewed 23 March 2015

We stayed the evenings of March 20/21. At first was impressed that there were two lifeguards on duty in the pool area but not sure why. People were sitting in the hot tub drinking alcohol and children under the age of 5 were in the hot tub against Montana State law, all with the lifeguards more interested in their smart...

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Helpful?
Thank nannadar
HI_Express_GF, Front Office Manager at Holiday Inn Express & Suites Great Falls, responded to this review

Nannadar, Thank you so much for taking the time to review your recent stay with us. We are truly sorry to hear that you felt your stay didn't quite meet your expectations. As I'm sure you can imagine, our pool and water slide are a big draw for many that come to stay in Great Falls, including lots of families...

Billings, Montana
Reviewed 10 February 2015

I checked in on 2/1/15 and I was happy to say I made a great choice. From the room to the amazing restaurant I had a amazing stay! The front desk staff was super helpful and I was able to get a room on the bottom floor for my kids near the pool. It was close to everything from the...

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Helpful?
Thank Jeremy A
HI_Express_GF, Front Office Manager at Holiday Inn Express & Suites Great Falls, responded to this review

Jeremy A, Thank you so much for taking the time to review your stay with us! It is wonderful to hear that you had a great stay and enjoyed everything we have to offer and that you would recommend us to others! Thank you so much again and we do hope to have you back as well!

Calgary, Canada
Reviewed 31 January 2015 via mobile

I am through Montana quite a bit. When I have my kids I stay here. It is a great hotel with a pool and water slide for the kids. They absolutely love it. There are lots of amenities around the hotel like restaurants and stores. The rooms are clean and are of a good size. The staff is always friendly...

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Helpful?
Thank John A
HI_Express_GF, Front Office Manager at Holiday Inn Express & Suites Great Falls, responded to this review

John A, Thank you so much for such a wonderful review! IT is fantastic to hear that you have enjoyed staying with us before and that you plan to stay with us again. We are truly grateful to have wonderful guests like you. Thank you again, and we look forward to having you back with us!

Milwaukee, Wisconsin
Reviewed 14 November 2014

Stopped in without a reservation. Everything that I expect from a Holiday Inn Express. Our King Suite was wonderful. A shout out to desk clerk "Nicole". She made the stay even better. Whenever we had a question, she more than answered it. Extremely personable and pro-active.

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Thank JJM-19
HI_Express_GF, Front Office Manager at Holiday Inn Express & Suites Great Falls, responded to this review

JJM-19, Thank you so much for such a wonderful review of your stay with us! We are ecstatic to hear that you had a great time and that Nicole was able to make sure you had everything you needed and more. Thank you again for taking the time to write a review, and we absolutely look forward to having you...

Lethbridge, Canada
Reviewed 11 November 2014 via mobile

We really liked our room, it was large (two queen beds) beds were comfortable. Had issues with the wifi and internet connection. Front desk staff was unable to help, she said she was having trouble too and didn't know what was going on. When we were able to connect it would disconnect as soon as you put your device down,...

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Helpful?
Thank PaigeJO
HI_Express_GF, Front Office Manager at Holiday Inn Express & Suites Great Falls, responded to this review

PaigeJO, Thank you so much for taking the time to write such a detailed review of your stay with us! Please know that all guest feedback is very important to us and is always used as a tool to better our services and product. Thank you so much, again, and we do hope to have you back again!

Havre, Montana
Reviewed 1 November 2014

I don't mean that to sound negative. Actually, I was very impressed with my stay here at the end of October. The property seems new or at least very well maintained. It was clean and the staff were helpful and friendly (although not overly so). Breakfast was solid, not really rising to the level of the rest of the items...

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Helpful?
Thank dubhglas
HI_Express_GF, Front Office Manager at Holiday Inn Express & Suites Great Falls, responded to this review

dubhglas, Thank you so much for your great review! We do value all comments and feedback from our guests, and are glad to hear that you were impressed by your stay with us! Rest assured that your comments will be used as a tool to better improve our products and services so that next time you stay we will reach...

Okotoks, Canada
Reviewed 29 October 2014

We stayed here for the convenient access to everywhere in Great Falls. The pool was great for the kids. The room was clean and had everything we needed. The staff was friendly, courteous and willing to promote their city. They were somewhat overwhelmed with "last minute' visitors who hadn't prebooked as they didn't have enough staff onsite. They did run...

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Helpful?
Thank Naydene
HI_Express_GF, Front Office Manager at Holiday Inn Express & Suites Great Falls, responded to this review

Naydene, Thank you so much for taking the time to write a review of your recent stay with us! We truly appreciate all feedback from our guests and are excited to hear that you had a great stay with us! It is wonderful to know that you found our staff and facilities pleasant and accommodating. We do hope to have...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Airport Transportation
  • Laundry Service

Additional Information about Holiday Inn Express & Suites Great Falls

Address: 1625 Market Place Dr, Great Falls, MT 59404-3480
Region: United States > Montana > Great Falls
Price Range: $155 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Great Falls 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Holiday Inn Express And Suites Great Falls
Holiday Inn Express & Suites Great Falls Hotel Great Falls
Hotel Style:
#6 Business Hotel in Great Falls
#7 Family Hotel in Great Falls
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Great Falls staff and other travellers.
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Questions? Get answers from Holiday Inn Express & Suites Great Falls staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A room near the stairs provides quick & easy access to the pool.”
 of 5 bubbles C0lleenF, 21 Feb 2017 | Read review
“Ask for a 3rd or 4th floor room facing east.”
  • looking out our 4th floor window
  • the kitchenette
  • a view from the door
  • a night view form our room
 of 5 bubbles 291darrenb, 21 Feb 2017 | Read review
“Top floor....sounded like there were elephants above me.”
 of 5 bubbles D3906DPstevew, 10 Aug 2016 | Read review
“Make this your first choice of hotel in the Great Falls area!”
 of 5 bubbles 643travelingaround, 19 May 2016 | Read review
“Ask for a room away from the Highway for a more restful sleep.”
 of 5 bubbles GPaCalgary, 18 Nov 2015 | Read review
5 of 5