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Crystal Inn Hotel & Suites Great Falls

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Crystal Inn Hotel & Suites Great Falls
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337 Reviews from our TripAdvisor Community

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There are newer reviews for Crystal Inn Hotel & Suites Great Falls
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Showing 332: English reviews
Reviewed 11 May 2016

We enjoyed our room. The high ceilings were nice as they lent the illusion of space. The room had a couch, coffee table, and dining seating which was really nice. We had somewhere to hang out instead of just sitting/laying on a bed. Very nice room!

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Thank 437laurief
Reviewed 2 May 2016

Rooms and beds are a 10, staff is great they don't treat you any less regardless if your covered in oil and look like crap or if your wearing a suit. I love staying at this hotel. Also the breakfast is better than the Dennys next door.

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Thank Bobby M
Gold Canyon, Arizona
Reviewed 29 April 2016

Wow, we did not expect to have such a large room and well appointed at that. It was very comfy,good service from the desk people. Plenty of safe parking too. The rooms are not just quite large but also clean. The room temperature can easily be controlled by a very smart thermostat/heating system. Good breakfast also, lots of choice.

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1Thank hansulricha
crystalstar9, Front Office Manager at Crystal Inn Hotel & Suites Great Falls, responded to this review

Thank you for your feedback about your stay. We are pleased to hear you liked our spacious rooms and other amenities. We value your business and take pride in delighting each guest. We look forward to seeing you again soon! Allison Kenton Guest Service Supervisor

Reviewed 22 April 2016 via mobile

Love it! I stay in a lot if hotels and cleanliness is the only thing that matters to me. This hotel gets 5 stars and mostly for being clean, but very nice and friendly on top of that. The suites are very, very nice with a couch, dining table, microwave...hotel has very nice pool, hot tub, laundry, etc.. Price is...

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1Thank Terry W
Calgary
Reviewed 21 April 2016

I booked a room with the Crystal Inn at the last minute due to the poor highway condition. The motel is close to the airport instead of in the main tourist area (i.e. 10 Avenue). The front desk staffs really made me feel easy as I was already stressed from having to change my travel plan due to weather. The...

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Thank Stephen L
crystalstar9, Guest Relations Manager at Crystal Inn Hotel & Suites Great Falls, responded to this review

Thank you for your kind words about your stay. We are happy to hear our front desk made you feel welcome and that you enjoyed your room. I apologize our eggs were less than satisfactory. I will pass this feedback along to our kitchen staff. We are so glad you chose to stay with us and hope to see you...

Polson, Montana
Reviewed 14 April 2016

I was here for a conference and was very impressed with my room and the staff. The hotel manager was so accommodating to our group. The hotel was not too far from anything. I would definitely stay here again!

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Thank Patti K
crystalstar9, General Manager at Crystal Inn Hotel & Suites Great Falls, responded to this review

Thank you for letting us know about your stay. We are thrilled that your experience was delightful and memorable. We look forward to serving you again in the future! David Buckingham General Manager

Margate, United Kingdom
Reviewed 8 April 2016 via mobile

Came here with my wife just for 1 night. Our room was spacious and clean and had a microwave and fridge. The bed was very comfortable and shower was good. The location is outside of town next to the airport which is a very quiet location . Breakfast was ok. Some hot food, cereals , etc. There is a small...

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Thank bernie680
Longview, Canada
Reviewed 1 April 2016

A nice hotel, friendly and courteous staff, more than willing to help. Rooms were nice and very clean, bed was comfy. First night was a little noisy as the room above us (I think) used a jet tub for about 25 minutes after 11 pm. Nice breakfast buffet and was kept stalked when we went down.

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1Thank CheyN
Saskatoon, Canada
Reviewed 27 March 2016

Great location, across the interstate from the airport, next to two major gas stations, Pilot and Flying J, very clean large room on 2nd floor, excellent breakfast with many choices and hot items. Couch and computer desk in room and his/hers sinks. Close to major shopping mall.

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2Thank curlyrayonly
Absarokee, Montana
Reviewed 25 March 2016

Staff was friendly and accommodating. Rooms are spacious and clean, and the beds are comfortable. In the room, the only things I missed, were a full-length mirror, and a lap desk for the bed. Although the breakfast was fine, I would've preferred having the hospitality room open all day, with fruit and beverages available, and more breakfast selections (only one...

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2Thank Andrea1062

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service

Additional Information about Crystal Inn Hotel & Suites Great Falls

Address: 3701 31st St SW, Great Falls, MT 59404-4700
Region: United States > Montana > Great Falls
Price Range: $142 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Crystal Inn Hotel & Suites Great Falls 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Crystal Hotel Great Falls
Crystal Great Falls
Hotel Style:
#5 Romantic Hotel in Great Falls
#6 Family Hotel in Great Falls
#8 Business Hotel in Great Falls
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Inn Hotel & Suites Great Falls staff and other travellers.
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Questions? Get answers from Crystal Inn Hotel & Suites Great Falls staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Jacuzzi room is well worth the cost”
 of 5 bubbles SteveB418, 3 Jan 2017 | Read review
“I have stayed in different rooms and have found them all to be quiet and comfortable.”
 of 5 bubbles RonT826, 17 Nov 2016 | Read review
“Rooms on the third floor are quieter.”
 of 5 bubbles 152grantf, 25 Sep 2016 | Read review
“Choose the highest floor - you get the best views!”
 of 5 bubbles mbQ4858NS, 20 Sep 2016 | Read review
“One side looks out at truck park..no view.”
 of 5 bubbles Janice481, 14 Sep 2016 | Read review
5 of 5