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Holiday Inn Great Falls

355 reviews
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Traveller (46)
Room & Suite (43)
Dining (7)
Overview
  • Excellent20%
  • Very good34%
  • Average23%
  • Poor12%
  • Terrible11%
Travellers talk about
“kids eat free”(10 reviews)
“older hotel”(7 reviews)
“hi express”(4 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3.0 Star Hotel
All hotel details
Offers from Holiday Inn Great Falls
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (355)Write a Review
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72
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85
43
40
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109
85
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All reviewskids eat freeolder hotelhi expressrooms were cleanlounge
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1 - 5 of 349 reviews
Reviewed 3 weeks ago

My sons hockey team had a tournament in Great Falls so we booked rooms at this hotel. Never again! The room was filthy! There was dog hair all over the carpet and old food under the bed and behind the tv. The modem was so...More

Thank mariannef812018
Response from Patrick M, General Manager at Holiday Inn Great FallsResponded 3 weeks ago

Thank you for sharing you comments with us again we apologize we were not able to meet your expectations. These comments have been heard and we will use them to make improvements to the levels of service and product we offer our guests.

Hotel's Favourite
Reviewed 20 July 2017 via mobile

We love coming to have lunch here every month. The food is wonderful and is very affordable. Chancy our waiter is so good to us every time we come in. Any traveler or local should try out the restaurant

Thank Anabelle F
Response from Patrick M, General Manager at Holiday Inn Great FallsResponded 21 July 2017

Can't wait to post this response in the kitchen for the whole culinary team to see! We appreciate the positive feedback! Our team can also handle large catering events should you have any group needs in the future. Thanks again!

Reviewed 3 weeks ago via mobile

The photos that this hotel posts of their rooms don't depict the scratched and dented furniture and stained carpets in the rooms and the beds are lopsided because they have obviously been in use too long. The temperature outside was about 18° and anywhere in...More

Thank LadyBohunter
Response from Patrick M, General Manager at Holiday Inn Great FallsResponded 3 weeks ago

Thank you for sharing this feedback with us and sorry we disappointed you. You are correct, the hotel is in the design stage of a complete renovation that will address many of the items you noted. We hope you will stay with us again soon...More

A TripAdvisor Member
1
Reviewed 26 November 2017 via mobile

Cole Myers is an outstanding bartender and server. Out of everyone here, Cole has given my friends and I the best service. He enjoys his job and always approaches the table with a smile on his face. He frequently checks on us to ensure that...More

Thank A TripAdvisor Member
Response from Patrick M, General Manager at Holiday Inn Great FallsResponded 27 November 2017

We appreciate you too!

Reviewed 1 September 2017

We stopped off in Great Falls for one night to break up a long road trip. We booked 3 rooms for extended family. I contacted the hotel ahead of time to request 3 rooms together and easy access to the pool. Everything was as expected...More

Thank Mom23lads
Response from Patrick M, General Manager at Holiday Inn Great FallsResponded 5 September 2017

So glad we are able to accommodate your room location requests. Thank you for staying with us!

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Casino and Gambling
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$79 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$79 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (46)
Room & Suite (43)
Dining (7)
Pool & Beach (4)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
W1922MOpeterp
20 January 2018|
Answer
Response from Dmcoleman1 | Reviewed this property |
I don’t know I was there last summer Sorry I’d go someplace else if you have a choice
0
Votes
kay1135
5 July 2017|
AnswerShow all 2 answers
Response from RenoTravelCritic | Reviewed this property |
We had a rental car so I'm not sure of their shuttle services.
0
Votes
Room Tips
"The atrium rooms had a great view while the pool rooms do not."
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"First floor rooms are convenient, a room on any other floor may be quieter."
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"If you need a late arrival do not stay here. The night manager doesn't care about his job"
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"Don't stay near the pool area, the noise carries into the rooms. Also park your vehicle in the front not..."
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