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Greystone Inn

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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110 Reviews from our TripAdvisor Community

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Whitefish, Montana
Reviewed 2 weeks ago

We had reservations at the Greystone, went by to check it out and got a very bad feeling from the surrounding area, the people hanging out in front of the building, and the unfriendly staff person. The room looked ok, but there are better options in Great Falls.

Thank 6_skiers
Belgrade, Montana
Reviewed 2 weeks ago via mobile

Great place with friendly staff. Clean and comfortable. Very budget friendly. Some remodeling still taking place, but it doesn't affect the stay. Located in the historic district. Only down side is no pool or breakfast.

Thank LeethalBiker
Medicine Hat, Canada
Reviewed 3 weeks ago

I loved Greystone Inn and would stay again for sure! The staff are so friendly and they have an adorable little dog behind the desk which i think it too cute. We were put in the first room down the hall and I was a little worried it might be noisey but it wasn't at all. Our room was quaint...

Thank emwilz
Calgary, Canada
Reviewed 14 February 2017

A good option on a long road trip. This is an older place downtown. The room we had was newly redecorated. A bit dark for our taste, but funky nonetheless. Checkin: No issues. Room: clean. No issues. Hot water: lots of it. WiFi: worked well Security: No issues

3Thank WellTravelled222
Josco-Properties, General Manager at Greystone Inn, responded to this review

Dear Valued Guest: Thank you for taking the time to write your review of the Greystone, your comments are valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect...

Saskatoon, Canada
Reviewed 14 February 2017

We were pleasantly surprised when we checked into our room, especially since it looked like it was under construction from the outside. It was warm and cozy with new, upscale decor. vessel sink, wine fridge, robes, and leather chairs in front of an electric fireplace to complete the ambience. The room was very clean with enough room for two of...

1Thank WinterGetAway10
Josco-Properties, General Manager at Greystone Inn, responded to this review

Dear Valued Guest: I would like to personally thank you for taking the time to write your comments, and to give us this positive review. Our staff are dedicated to providing exceptional customer service for every guest, every time. Our newly renovated and redesigned guest rooms are our commitment to provide quality accommodations and amenities. Thank you again, and we...

Alberta, Canada
Reviewed 8 February 2017

The room clean and the bed was comfortable. They are slowly updating the place - albeit the décor is unique. If you expect the presidential palace you have to pay for the presidential palace. Happy and would stay there again! No breakfast though....

1Thank I_Roam_AB
Josco-Properties, General Manager at Greystone Inn, responded to this review

Dear Valued Guest: Thank you for your honest and constructive review. I really appreciate your comments, finally a review with realistic expectations of the Greystone! We are not the Presidential Palance, nor the Taj Mahal and we are delighted that you accept us for what we are, and for what we will never be. The recent guest room renovations have...

Bozeman, Montana
Reviewed 24 January 2017 via mobile

We had reservations at this hotel...10 days in advance. We showed up and they had no record of us!!! We could wait 15 minutes and the electrician would be out of that room. NO THANKS Headed to the Crystal Inn and had a great experience!! Next to the airport.... much more convenient!

Thank kimcorks
Josco-Properties, General Manager at Greystone Inn, responded to this review

Dear Guest: We apologize for the series of unacceptable events that occurred during your recent contact with our Front Desk Staff. I will look into the issues that you've noted, and take corrective action immediately. We take pride in providing clean and affordable accommodations, and are committed to a high level of customer service. We hope that you will give...

Regina, Canada
Reviewed 29 September 2016

I called greystone in advance to find out about there rates. The woman who took my call failed to tell me that they were closed due to renovations. So after reading some reviews we decided to book through a hotel booking site. When we finally got to greystone we wandered around a very old run down building and the only...

1Thank Marie T
Josco-Properties, General Manager at Greystone Inn, responded to this review

Dear Guest: I apologize that your experience was not up to our usual standards. We take these comments seriously and I can assure you that I will look into these points that you have raised. In the interim, please note that the Greystone is undergoing interior and exterior renovations (nothing noisy or disruptive to our guests), but we have remained...

Charleston. SC
Reviewed 15 September 2016

Supernice bed & bedding....nice intentional attempt at classiness but why not finish. Hotel monogramed robe & coffee mug but my room actually had a space heater in northern Montana!!! Nice furniture, lamps... but not working.maybe lightbulbs needed replacement but couldn't call front deck cause phone was inoperative and couldn't find anyone at front deck after numerous attempts. Hotel furnished nice...

Thank travlingdude
Josco-Properties, General Manager at Greystone Inn, responded to this review

Dear Valued Guest: I would like to thank you for taking the time to inform us of the housekeeping failures you experienced in your guest room. I do hope that you accept my sincere apologies for our shortcomings. I have spoken with our Executive Housekeeper; to which I am assured that she has taken the necessary actions within her department...

Vilafranca Del Penedes, Spain
Reviewed 14 September 2016

When arriving from Yellowstone, we thought that we made a bad choice with Greystone Inn. However, the lady at the desk was very kind and when we entered to the room we changed our minds. The rooms are updated and comfortable. The only issue was that the parking lot was small and with not enough light, what made a little...

1Thank Jordi M
Josco-Properties, General Manager at Greystone Inn, responded to this review

Dear Valued Guest: Thank you for taking the time to review the Greystone. As I have mentioned previously, we are continuing to renovate and enhance our facilities in order to better serve our customers. The upcoming exterior hotel renovation will present a new, fresh look to the property. We appreciate that you have given us the chance to serve you,...

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Room/Suite (11)
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04/06/2017 05/06/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking

Additional Information about Greystone Inn

Address: 621 Central Ave, Great Falls, MT 59401-3123
Region: United States > Montana > Great Falls
Price Range: $90 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Greystone Inn 2.5*
Number of rooms: 44
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Also Known As:
Triple Crown Hotel
Hotel Style:
#2 Best Value Hotel in Great Falls
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Questions & Answers

Here's what travellers have asked, with answers from Greystone Inn staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a different hotel”
6_skiers, 7 May 2017 | Read review
“Book in a newer hotel”
944mariet, 28 Sep 2016 | Read review
“3rd floor was quite”
travlingdude, 15 Sep 2016 | Read review
“They are still doing some upgrades. Our rooms were interior in the hall behind the desk. Very quiet.”
hekjlk1969, 13 Sep 2016 | Read review
“The 3rd floor rooms are smaller than the 1st and 2nd floors”
529bobt, 22 Jul 2016 | Read review
5 of 5
US$63* /night
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