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    Greystone Inn

    621 Central Ave., Great Falls, MT 59401
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    May 14
    May 15
    1 room, 2 adults, 0 children
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    Traveller (34)
    Room & Suite (11)
    Hotel & Grounds (19)
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    Overview

    • Excellent30%
    • Very good35%
    • Average12%
    • Poor5%
    • Terrible15%
    Travellers talk about
    Free Wifi
    Free Parking
    2.5 Star Hotel
    All hotel details
    Great Falls Inn by Riversage
    178 reviews
    #12 of 29 hotels in Great Falls
     
    Extended Stay America - Great Falls - Missouri River
    153 reviews
    #14 of 29 hotels in Great Falls
     
    La Quinta Inn & Suites Great Falls
    769 reviews
    #1 of 29 hotels in Great Falls
     
    Hotel Arvon
    114 reviews
    #4 of 29 hotels in Great Falls
     
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    Rooms
    14 May15 May
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed 4 days ago

    I loved Greystone Inn and would stay again for sure! The staff are so friendly and they have an adorable little dog behind the desk which i think it too cute. We were put in the first room down the hall and I was a...More

    Helpful?
    Reviewed 14 February 2017

    A good option on a long road trip. This is an older place downtown. The room we had was newly redecorated. A bit dark for our taste, but funky nonetheless. Checkin: No issues. Room: clean. No issues. Hot water: lots of it. WiFi: worked well...More

    Helpful?3  
    Response from Josco-Properties, General Manager at Greystone Inn

    Dear Valued Guest: Thank you for taking the time to write your review of the Greystone, your comments are valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very...More

    Reviewed 14 February 2017

    We were pleasantly surprised when we checked into our room, especially since it looked like it was under construction from the outside. It was warm and cozy with new, upscale decor. vessel sink, wine fridge, robes, and leather chairs in front of an electric fireplace...More

    Helpful?1  
    Response from Josco-Properties, General Manager at Greystone Inn

    Dear Valued Guest: I would like to personally thank you for taking the time to write your comments, and to give us this positive review. Our staff are dedicated to providing exceptional customer service for every guest, every time. Our newly renovated and redesigned guest...More

    Reviewed 8 February 2017

    The room clean and the bed was comfortable. They are slowly updating the place - albeit the décor is unique. If you expect the presidential palace you have to pay for the presidential palace. Happy and would stay there again! No breakfast though....More

    Helpful?1  
    Response from Josco-Properties, General Manager at Greystone Inn

    Dear Valued Guest: Thank you for your honest and constructive review. I really appreciate your comments, finally a review with realistic expectations of the Greystone! We are not the Presidential Palance, nor the Taj Mahal and we are delighted that you accept us for what...More

    Reviewed 24 January 2017 via mobile

    We had reservations at this hotel...10 days in advance. We showed up and they had no record of us!!! We could wait 15 minutes and the electrician would be out of that room. NO THANKS Headed to the Crystal Inn and had a great experience!!...More

    Helpful?
    Response from Josco-Properties, General Manager at Greystone Inn

    Dear Guest: We apologize for the series of unacceptable events that occurred during your recent contact with our Front Desk Staff. I will look into the issues that you've noted, and take corrective action immediately. We take pride in providing clean and affordable accommodations, and...More

    Great Falls Inn by Riversage
    178 reviews
    #12 of 29 hotels in Great Falls
     
    Extended Stay America - Great Falls - Missouri River
    153 reviews
    #14 of 29 hotels in Great Falls
     
    La Quinta Inn & Suites Great Falls
    769 reviews
    #1 of 29 hotels in Great Falls
     
    Hotel Arvon
    114 reviews
    #4 of 29 hotels in Great Falls
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room amenities
    • Air Conditioning
    Details
    • Price range
    • US$65 - US$83 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Best Value Hotel in Great Falls
    Photos
    Traveller (34)
    Room & Suite (11)
    Hotel & Grounds (19)
    Bathroom (4)
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    Questions & AnswersAsk a question
    Jennifer F
    Does anyone answer the phones? I made s reservation on booking and have questions about the property and nobody answers the phone. Seems shady. Will cancel and book at a hotel that offers staff for questions.
    11 April 2017|
    Answer
    Response from Lori N |
    I think it's a one-woman show. Check in is at 3:00 pm and it wasn't open until then. We thought about cancelling until we went back at 3:00 to check it out. It was fine.
    0
    Votes
    D8506LGmargaretd
    I have been trying to reach the hotel in Great Falls and no one answers the phone. I need to cancel a reservation for December 9 and 10. We would be coming from Vancouver Wa. We cannot get there due to a winter storm in our area and through the Columbia River Gorge. My reservation number is 18120 and my phone is 360/909-6261 or 360/693-8508
    9 December 2016|
    Answer
    Response from Josco-Properties | Property representative |
    Good Afternoon: I apologize for the trouble you have encountered in reaching us. The telephone company is re-wiring our building, and throughout this lengthy process we have experienced sporadic phone service. I will handle... More
    0
    Votes
    D8506LGmargaretd
    I have been trying to reach the hotel in Great Falls and the phone rings indefinitely with no one answering. I need to cancel a reservation for December 9 and 10. We live in Vancouver, Washington and we are in the middle of a major snowstorm which is expected to turn to ice. We cannot get through the Columbia River gorge to get to Great Falls. Our confirmation number is 18120 under the name Downing. My phone number is 360/909-6261.
    9 December 2016|
    Answer Show all 2 answers
    Response from travlingdude | Reviewed this property |
    I can relate, I stayed there in Sept (2016). Woman at front desk was often not available. I would call down to front desk and visit the lobby but she was no whereto be found.
    0
    Votes
    Room Tips
    "Book in a newer hotel"
    Read review
    "3rd floor was quite"
    Read review
    "They are still doing some upgrades. Our rooms were interior in the hall behind the desk. Very quiet."
    Read review
    "The 3rd floor rooms are smaller than the 1st and 2nd floors"
    Read review