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We stayed here 4 nights in a row. Every day housekeeping skipped cleaning our room. We protested to the front desk and they assured us it would be rectified. No such luck.
The final night the management actually came down and at least gave us...More
Clean hotel with okay rooms with very helpful staff. A little outdated but perfect for someone who is going to be exploring the town of Helena. This hotel is on a one way street. Only disappointment is that there is no seating area for breakfast.
Thank Sam M
Response from ShiloHotels, Social media at Shilo Inns HelenaResponded 5 May 2018
Dear Shilo Guest,
We are delighted to know that your room was Shilo clean plus the staff was helpful and showed and used their Shilo hospitality! Thank-you for posting and sharing a comment about your stay with us.
The pool is nice and the hotel has a nice sauna . The rooms are a little outdated but the stafg was very friendly. Would definitely bring my family again. They have a small breakfast in the mornings. I enjoyed the pool being open 24...More
The price met the quality of the hotel. The front desk clerk and the maintenance man were very nice and helpful. We had a problem with our room, and we're immediately moved to another room. It was an alright place to stay, based on a...More
We were assigned a room but when pulling the bedspread back it was filthy. The management did accommodate and changed our room. The hallway is dark the entire hotel needs updating. The breakfast is advertised as continental which is fine there is no where to...More