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Radisson Colonial Hotel Helena

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#8 of 21 Hotels in Helena
Certificate of Excellence
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1 room 2 adults 0 children
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Radisson Colonial Hotel Helena
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157 Reviews from our TripAdvisor Community

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Showing 156: English reviews
Ohio
Reviewed 3 days ago NEWvia mobile

Exceptionally gracious staff (we were two rooms with infant in tow). Mostly clean - bit of a miss in bathtub. Nice rooms. Easy to work with regarding late check-out for one of our rooms. Downside: no room service menus in room (although service good) and conference lunch after MSHP graduation was very poor quality for $ - $14 for chips,...

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Helpful?
Thank alwoh
Terry E, Director of Sales at Radisson Colonial Hotel Helena, responded to this review

Thank you for your review. Radisson hotels use a computer App for room service; we are in the process of adding room service menus in addition as the App is not ideal for all our guests. I am not sure what happened with your lunch or what the issue was in the bath tub, please call my direct line so...

Helena, United States
Reviewed 6 days ago NEW

Review collected in partnership with Radisson Hotels
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Helpful?
Thank S1846AVjulies
Terry E, Director of Sales at Radisson Colonial Hotel Helena, responded to this review

Helena
Reviewed 1 week ago

Review collected in partnership with Radisson Hotels
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Helpful?
Thank livmissoula
Terry E, Director of Sales at Radisson Colonial Hotel Helena, responded to this review

Havre, MT
Reviewed 1 week ago

I have stayed here for many years on business. It has been recently remodeled so my husband and I decided to stay for a ski weekend at Great Divide. We switched rooms after the first night. The first room was tiny and had mold in the tub/shower. Although the room had been updated with new carpet and other decor, it...

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Helpful?
Thank TLeeB
Terry E, Director of Sales at Radisson Colonial Hotel Helena, responded to this review

Hi TLeeB I am very sad to hear of the difficulties you had while staying with us, your experience at our hotel is not a common experience i assure you, I will forward your comments to our department managers to check and see why we were not up to the standard of service and quality we demand. We want every...

Reviewed 1 week ago

This was a great clean and very comfortable place. The location is way handy. The place is warm and comforting. I love the spiral staircase. The big screen sets an relaxed yet contemporary feeling. The ambience of the lobby lay out is alluring with venues and arches.

Review collected in partnership with Radisson Hotels
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Helpful?
Thank Linda B
Terry E, Director of Sales at Radisson Colonial Hotel Helena, responded to this review

Thank you for your review, we at Team Radisson truly appreciate you comments. We hope to see you again soon, best regards Terry

Hamilton, Montana
Reviewed 1 week ago

Review collected in partnership with Radisson Hotels
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Thank 345triciap
Terry E, Director of Sales at Radisson Colonial Hotel Helena, responded to this review

Cambridge
Reviewed 1 week ago

I used to stay here often. They have updated furniture but have failed to update the rooms with the exception of the carpet. A new door to the room would have been nice. Had worked all day and nothing to eat. Wanted to order room service. No menu and Elaine (at the front desk) was nice however Radisson makes you...

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Helpful?
Thank Rick B
Terry E, Director of Sales at Radisson Colonial Hotel Helena, responded to this review

Hi Rick, I am sorry to hear of you experience at our hotel. I must agree with you the App for room service is much less than ideal and we are in the process of getting a waiver from Radisson to be able to put room service menus in the rooms, hopefully this change will happen soon. I also agree...

Los Angeles, United States
Reviewed 1 week ago

Review collected in partnership with Radisson Hotels
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Helpful?
Thank maxines590
Terry E, Director of Sales at Radisson Colonial Hotel Helena, responded to this review

Florence, Montana
Reviewed 1 week ago

Stayed here and attended some meetings on the property in early February 2017. Very nice place. Staff was very friendly and accommodating. I needed an early check-in to get ready for some meetings and it was no problem. Room was clean. Everything functioned. Good selection of TV channels. Bed was very comfortable. Had a fridge and microwave. In room WIFI...

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Helpful?
Thank MontanaMike65
Terry E, Director of Sales at Radisson Colonial Hotel Helena, responded to this review

Hi Montana Mike, thank you for the very detailed review, I truly appreciate all your feedback about our service, facilities and quality of food. I have passed your review on to our maintenance manager, department managers and our executive Chef. So sorry we dropped the ball on the breakfast, we truly want to impress with quantity and quality. Please call...

Kalispell, Montana
Reviewed 2 weeks ago

Was in a whirlpool bath room. Very nice. Housekeeping was very good as was room service. Customer service was particularly good from the restaurant, bar and front desk. Props to Conner in the bar who was extremely attentive and friendly. The outside of the building could use a tiny bit of upkeep - we were told to enter at entrance...

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Helpful?
Thank glittaknitta
Terry E, Director of Sales at Radisson Colonial Hotel Helena, responded to this review

Hi thank you for your review. I have passed your comments on to our maintenance manager to replace the exterior signage at the entrance that is missing the letter. I must agree with you the App for room service is much less than ideal and we are in the process of getting a waiver from Radisson to be able to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Feel at home at the Radisson Colonial Helena with complimentary coffee in the lobby, a newly remodeled lounge with a fireplace and an on-site restaurant to welcome you. Our hotel's accommodations in Helena, MT are ideally located off I-15/US 287 in the Industrial/Business District, less than four miles from Helena Regional Airport (HLN), with a complimentary shuttle to transport you to and from the hotel. Enjoy easy access to exciting attractions like Mount Helena, St. Helena Cathedral and the Helena Ice Arena, all within reach of the Radisson. Recharge in between sightseeing by visiting the heated indoor pool, the on-site Energy Zone fitness center or the soothing whirlpool tub. If work beckons, visit the convenient business center and take advantage of free Wi-Fi as well as free newspapers in the lobby. You can stay on site for dining at the hotel's Colonial Restaurant, serving breakfast, lunch and dinner. Try our new Special Coffee Bar for your added pleasure, our Barista will prepare your favorite delicacy or try some of our special teas. After a busy day of touring area attractions or attending business meetings, stop by the Colonial Lounge for a refreshing cocktail. ... more   less 

Additional Information about Radisson Colonial Hotel Helena

Address: 2301 Colonial Drive, Helena, MT 59601 (Formerly Red Lion Colonial Hotel)
Region: United States > Montana > Helena
Price Range: $146 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Radisson Colonial Hotel Helena 3*
Number of rooms: 150
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Also Known As:
Red Lion Helena
Helena Red Lion
Hotel Style:
#10 Business Hotel in Helena
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Colonial Hotel Helena staff and other travellers.
2 questions
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Sacramento, California
8 months ago

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Questions? Get answers from Radisson Colonial Hotel Helena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you ask for a deluxe room”
 of 5 bubbles TLeeB, 13 Feb 2017 | Read review
“Check out a room before you register.”
 of 5 bubbles rickbW8485IE, 11 Feb 2017 | Read review
“An upstairs room should be quieter as you would not hear the person above you walking around (you'd be that person).”
 of 5 bubbles CodyCo, 28 Oct 2016 | Read review
“rooms don't really have a view, but higher up at least you see more of the sky”
 of 5 bubbles bojantercon, 12 Sep 2016 | Read review
“Can't remember our room number but avoid corridor doors!”
 of 5 bubbles JoyceBrodie, 23 Aug 2016 | Read review
5 of 5