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When I am travelling by myself on business, safety is very important to me. I feel very secure and know that I can call on the staff for help if needed. When I have needed special service, the staff has been extremely helpful and polite.
Thank Nancy B
Response from Ann Marie B, General Manager at Jorgenson's Inn & SuitesResponded 4 days ago
Thank you for your kind comments! Our staff tries to take the extra step necessary to assist our guests. We look forward to your next stay.
Our mid-Summer and late-Fall stops were excellent in terms of service, staff, and accommodations. House keeping was punctual each day and performed the agreed upon daily tasks in a professional and expeditious manner. Maintenance was above and beyond on any occasion their service was needed....More
Response from Ann Marie B, General Manager at Jorgenson's Inn & SuitesResponded 2 weeks ago
Thank you so much for your kind comments. We are going through many good changes here both with staffing and renovations!
Front desk staff was very pleasant and I was allowed to check in early. Only stayed one night, but the room was comfortable and no problems. Complimentary breakfast was at the restaurant. The food was good, and the waitress very attentive and didn't let my...More
Thank Rick P
Response from Ann Marie B, General Manager at Jorgenson's Inn & SuitesResponded 8 December 2017
Thank you for your kind comments. We have made many changes in the last five months and are getting ready to start our remodel this month. We are looking forward to your next stay!
Last month we had several employees stay at this hotel for a state training class. Upon opening the rooms you could easily tell they had not been cleaned. Hair in sink, trash under the beds, even crumbs in the sheets!
One person was even bitten...More
Management response:Responded 15 November 2017
I am so sorry your stay was so bad and am extremely disappointed in seeing your review. I would like to speak with you regarding your stay. Please contact me at your earliest convenience.
We have stayed at this property at least once a year for the past 12 years. The experience had slowly eroded over the past few years, but this year has a surprise! . we found our room very clean and presentable. Service at the front...More
Management response:Responded 2 November 2017
Thank you so much for noticing our changes! We are working very hard to make improvements on our property. Over the next year you should see even more changes. We have plans in place to renovate our rooms one by one starting in December. We...More
US$82 - US$88 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#1 Green Hotel in Helena
#8 Business Hotel in Helena
Non-Smoking Rooms ,
Number of rooms
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