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Doubletree Missoula/Edgewater

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Doubletree Missoula\/Edgewater
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812 Reviews from our TripAdvisor Community

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Showing 805: English reviews
Belgrade, Montana
Reviewed 1 week ago NEW

The room I stayed in was extremely dirty. Stained carpet heading towards bathroom and bathroom was VERY UNCLEAN. Showering was fun. One second it was perfect the next I was scalded and then I was frozen out.

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Helpful?
Thank nicolemV9510AS
Daniel M, Guest Relations Manager at Doubletree Missoula/Edgewater, responded to this review

I am very dismayed to hear that we fell so far short of your expectations. This is not the type of experience we strive to provide to any of our guests. I would like to discuss your stay in more detail and make the situation right. Please contact me at Daniel.Monahan@Hilton.com. -Dan

Columbia Falls, Montana
Reviewed 1 week ago

Uncomfortable beds, no mini fridge for traveling food. Although a very good location, overpriced for 2 star rooms.. Will stay closer to airport next time in modern comfy accommodation and closer to stores and sit down restaurants..

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Helpful?
Thank williamsO4869FC
Calvin P, On behalf of the hotel staff at Doubletree Missoula/Edgewater, responded to this review

Thank you for writing a review about your recent stay at our hotel. We are very sorry you were unhappy with our guestrooms. We appreciate your feedback, and will keep your comments in mind while we work to improve our guest experience. We hope you’ll stay with us again soon and tell us what you think about our improvements.

Ennis, Montana, United States
Reviewed 4 weeks ago

The Doubletree is a great place to stay and hold a convention or meeting. The food for all our meetings was very good. The meeting rooms were conveniently located in the hotel and were perfect for our small group. The sleeping rooms were comfortable. My only complaint was that there was no individual temperature control in our sleeping room and...

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Helpful?
Thank Vurnie B
Daniel M, Guest Relations Manager at Doubletree Missoula/Edgewater, responded to this review

I know your time is valuable, so I sincerely appreciate you taking a moment to give us this feedback and write a review of the hotel. Please accept my apologies for the challenges you experienced with the heating in the room - I will make sure the information gets passed on to the necessary team. I'm glad we were able...

Tallahassee, Florida
Reviewed 4 weeks ago via mobile

I love staying at Doubletree's. Their beds are one of the most comfortable of all hotels (and I stay at a lot), plus who can say not to free cookies? This location is very nice too, there's a wonderful river view from the restaurant. I would love to stay here again!

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Helpful?
Thank LostGator09
Daniel M, Guest Relations Manager at Doubletree Missoula/Edgewater, responded to this review

Thank you for taking the time to provide this great review and the kind words about our property! We appreciate you staying at our hotel and your loyalty to the brand. See you on your next trip to Missoula, and we will have more cookies waiting! -Dan

Kalispell, Montana
Reviewed 4 weeks ago

I have stayed here a few times. I usually come down at least once a year. Either with Family or to meet a friend. The view of the River is Great, I have had a room facing the River. And also had one by the Pool both Great.

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Helpful?
Thank JMDRLS
Daniel M, Guest Relations Manager at Doubletree Missoula/Edgewater, responded to this review

Thank you for the 5 star review and for the kind words about our hotel! We always like to hear from our guests, and we appreciate your loyalty to our property. See you on your next trip down to our city! -Dan

Anchorage, United States
Reviewed 28 October 2016

Always love to come back to the Edgewater. Great location, near campus and downtown. Friendly staff. Shuttle from and to the airport is very convenient. Finn & Porter dining is always excellent. Thanks.

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Helpful?
Thank Kathleen R
Daniel M, Guest Relations Manager at Doubletree Missoula/Edgewater, responded to this review

Kathleen, Thank you so much for the 5 star review and for the kind comments about our property! We are very happy that you enjoyed your stay, and we are always happy to have you as our guest. See you on your next trip to Missoula! -Dan

Alta, Norway
Reviewed 27 October 2016

The hotel has a great location but unfortunately for us our room had dirty linens. Very gross. The staff was nice and brought a few clean sheets and even offered to put them on. Other than that our room was clean but had no refrigerator and you can hear the train toot nearby. The restaurant looked wonderful, might go back...

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Helpful?
Thank Blythe503
Daniel M, Guest Relations Manager at Doubletree Missoula/Edgewater, responded to this review

Please accept my sincere apologies for the issues you encountered during your recent stay with us. We are very sorry for the unacceptable order of your room, and appreciate you letting us know - your comments have already been shared with our staff. I have additionally reached out to you via email in an effort to make this situation right....

Seattle, Washington
Reviewed 26 October 2016

I have to say that the staff was extremely courteous and accommodating, however the overall conditions of the hotel are unacceptable. The rooms are SO OUTDATED! The rooms are like something from the 70's or possibly the movie "The Shining." I've had to stay at this location for work more than three weeks and I dread it every time. The...

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Helpful?
1Thank jenniferdV6507WN
Daniel M, Guest Relations Manager at Doubletree Missoula/Edgewater, responded to this review

Please accept my sincere apologies for the challenges you encountered, and thank you for taking the time to provide this candid feedback about your experience at our hotel. We aim to please every guest every time, and when we fall short, I want to know. I would appreciate the opportunity to make this situation right - please contact me at...

Easton, Maryland
Reviewed 26 October 2016

Great location right across the Clark River from the University of Montana. A big place with lots of rooms and many are poorly situated. If you can get something looking over the river or the pool from the second floor you should be good. Pro's:professional staff,great location(also an easy walk into a terrific downtown),decent restaurant--try the frittata at breakfast--beautiful scenery,slightly...

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Helpful?
Thank crabagogo
Daniel M, Guest Relations Manager at Doubletree Missoula/Edgewater, responded to this review

Thank you for sharing these comments about your stay and for providing the 4 star review! We really appreciate the kind words about our staff and location. Missoula is a great city, and we are very happy that you selected our hotel during your visit. We look forward to welcoming you back on your next trip! -Dan

Roswell, New Mexico
Reviewed 24 October 2016

After changing our plans, we stayed at Doubletree. The hotel was very nice. The staff was great!! Our room was the nicest of all the places we stayed on our 11 day trip. We had dinner and our server was very helpful. After talking with Todd, our server, we changed our plans once again and decided to go on to...

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Helpful?
1Thank grandmabees
Daniel M, Guest Relations Manager at Doubletree Missoula/Edgewater, responded to this review

We really appreciate you taking the time to post this great review of our property and for sharing your experience with us! We pride ourselves on our service, so I'm very happy to hear that we exceeded your expectations. Thank you for being our guest, and we look forward to welcoming you back to our hotel on your next trip...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel Missoula - Edgewater is located on the banks of the Clark Fork River, three blocks from the University of Montana Campus and eight miles from Missoula International Airport. ... more   less 

Additional Information about Doubletree Missoula/Edgewater

Address: 100 Madison St, Missoula, MT 59802-4720
Region: United States > Montana > Missoula
Price Range: $159 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Missoula/Edgewater 3.5*
Number of rooms: 171
Reservation Options:
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Also Known As:
Doubletree Missoula/Edgewater Hotel Missoula
Hotel Style:
#4 Romantic Hotel in Missoula
#11 Family Hotel in Missoula
#11 Business Hotel in Missoula
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree Missoula/Edgewater staff and other travellers.
3 questions
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Kansas City, Missouri, United States
Kansas City, Missouri, United States

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Questions? Get answers from Doubletree Missoula/Edgewater staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“river view rooms may be booked up -- 1st floor rooms are old motel style - doors 6-8 ft from the parking spaces”
 of 5 bubbles elderlyones, 6 Oct 2016 | Read review
“Ask for a room facing the river.”
 of 5 bubbles barbaram834, 14 Sep 2016 | Read review
“Make sure you reserve a river view room.”
 of 5 bubbles jenniferaF5679HL, 13 Sep 2016 | Read review
“do the river side, don't the parking lot, the RailRoad is near by, and active, you will hear and feel”
 of 5 bubbles BartonRix, 3 Sep 2016 | Read review
“If you can afford it opt for a room on a high floor with a river view”
 of 5 bubbles charlie019, 2 Sep 2016 | Read review
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