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Comfort Inn Shelby

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245 Reviews from our TripAdvisor Community

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Showing 240: English reviews
Calgary, Canada
Reviewed 5 September 2016

Great room with a comfortable bed. This was the first night of our vacation and we started off with a good sleep. Breakfast was better than average but not suitable for all diets. It was enough to get us started? Didn't like the shower head. Hotel has a bit of a problem with roosting pigeons that should be addressed. Pigeon...

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Helpful?
1Thank WingNutt2000
Cheri H, General Manager at Comfort Inn Shelby, responded to this review

Thanks for taking the time to review the Hotel. We have gotten a few comments about adding a few items to our breakfast for some other types of diets. We are looking into this. We are trying to address the pigeon issues and are trying a few different options. I am sorry to hear my desk clerk was rude to...

Reviewed 30 August 2016 via mobile

Checked in rather late without reservations. Place was pretty full but desk persons were very friendly and helpful. Got an excellent room for a great price. Thanks Comfort Inn. Wifi was fast and easy to use. We didn't make reservations because we thought Shelby, MT on a Monday night. Who knew.

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Thank Ron S
Cheri H, General Manager at Comfort Inn Shelby, responded to this review

Thank you for the great review. It is true Shelby can be a busy place in the summer. We are very glad you were able to get a room and stay with us. I hope that you enjoy the rest of summer and can come and see us again.

Kansas City, Missouri
Reviewed 29 August 2016 via mobile

When I checked in there was a line of 4 visitors it took 15 minutes to check in even though I have prepayed room. There was only 1 clerk and she was very well trained she kept her cool. When I tried one of the door cards only one worked. I went to dinner came back an neither card worked....

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Helpful?
Thank nighthawk779
Cheri H, General Manager at Comfort Inn Shelby, responded to this review

Thank you for taking the time to review us. Sorry you had issues with the key card. I will have to do a little more training for the employees on how to handle that problem. I am glad you enjoyed breakfast. I hope that you have a good trip and if you are ever in the area again you can...

Reviewed 26 August 2016 via mobile

We were glad to get a room here. It was very reasonable in price. However, when we travel we always carry an ice chest. The room did not have a fridge or a microwave in the room. That was very inconvenient. Especially since I have medication that needs refrigeration. The breakfast was ok. Not a lot of variety and nothing...

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Helpful?
Thank Wendy M
Cheri H, General Manager at Comfort Inn Shelby, responded to this review

Thank you for the review. I am a little confused because every room in our Hotel has a microwave and fridge in the room. Could you have possibly got us confused with another Hotel? If you would like to call me directly and talk some more about your issues I would love to talk to you. I hope your summer...

Reviewed 25 August 2016 via mobile

Very clean, large and comfortable rooms. Breakfast is jice with the typical continental fare, but the added biscuita/gravy and eggs with sausage is a nice bonus. The staff is excellent, from the front desk to housekeeping. Traveled with our service dog and had no problems. Large area adjacent to hotel with dog walk area and lots of potty pick up...

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Thank Cookie G
Cheri H, General Manager at Comfort Inn Shelby, responded to this review

Thanks for the great recommendation. I will definitely share this with all my staff. I hope that you have a good summer and can come see us again if you are in the area.

Irving
Reviewed 23 August 2016 via mobile

The comfort inn also has a RV place behind the hotel and was great. By far the cleanest bathrooms and nice hot showers that were very private and secure. Would stay here again at the RV area or the comfort inn. The lobby there was nothing but spectacular.

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Thank Heather M
Cheri H, General Manager at Comfort Inn Shelby, responded to this review

Thanks for the great review for the RV Park. It is pretty new and we are adding trees every year. I hope you can come and see us again if you are in the area. We will be improving it every year. Thanks again.

Reviewed 23 August 2016 via mobile

Clean room. Comfortable beds and pillows. The cleaning staff made sure we were comfortable and had lots of towels. The breakfast had a good selection, and very tasty. The orange juice tasted a little watered down but was still good. The cable wasn't so good. The WiFi wasn't that good. Worked fine if you had a certain kind of mobile...

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Thank earbended
Cheri H, General Manager at Comfort Inn Shelby, responded to this review

Thanks for the review. I will pass on the great review for the cleaning staff. They will enjoy it. They work very hard to give guests a great experience. I hope that if you are in the area again you will stop and see us. Thanks again.

Brookings, United States
Reviewed 22 August 2016

Long drive across Montana and they were an Oasis! Had a room and it was great. "Casio" on the site which was fun and were willing to order a pizza to be delivered. Breakfast was good and parking lot was large. Gas stations near by.

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Thank Allan S
Cheri H, General Manager at Comfort Inn Shelby, responded to this review

Thanks for the review. We work hard to make the guest experience a good one. We are so glad you enjoyed your stay. Have a great end of summer and hope to see you again.

Ontario, Canada
Reviewed 21 August 2016

This is a good place to stop but I must be honest that it was not our first stop for a room in this town. The initial motel we stopped at was full so I'd think it might be a good idea to book a room in advance, especially when I asked if they have a AAA room discount and...

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Helpful?
Thank Keith H
Cheri H, General Manager at Comfort Inn Shelby, responded to this review

Thanks for staying with us and taking the time to review the Hotel. Shelby can be very busy in the summer so booking in advance is sometimes a good idea. Thanks again for the review and I hope you can stop and see us again.

Owatonna, Minnesota
Reviewed 21 August 2016

We stayed at the Comfort Inn in Shelby because of past experience. We have always had good service here, but this time they did not have a second chair for our room. We stayed in a handicap accessible room, as we have in the past, and have had two chairs in the room. This time the only chair there was...

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Helpful?
Thank 574MN_traveler
Cheri H, General Manager at Comfort Inn Shelby, responded to this review

Thanks for being a repeat guest and taking the time to review the Hotel. I will have to look into your accessible room and see what is going on there. I hope that you will come and stay with us again in the future. Thanks again.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Conveniently located off Interstate 15, the Comfort Inn® hotel, a 100% non-smoking facility, is within walking distance of the Marias Museum of History and Art. This Shelby, MT hotel is minutes from the Toole County Courthouse, the Marias Valley Golf and Country Club, the Toole County Hospital and beautiful Champions Park. Shelby is the perfect destination for outdoor and sports enthusiasts. The part of Montana around Shelby has a greater diversity of fish and wildlife than any other state. It is a year-long habitat for grizzly bears, black bears, elk, mule, deer, white-tailed deer, mountain goats, bighorn sheep and antelope. Local lakes and streams and the Lewis and Clark National Forest provide ample fishing and recreation. Hotel amenities and features include: •Free high-speed Internet access•Free local calls•Free coffee•Pet-friendly hotel (nightly fee applies). Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, sausage or bacon, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! After a long day on the road, be sure to take advantage of the indoor heated pool, hot tub, sauna and exercise equipment in the pool area. Business travelers staying at this Shelby, MT hotel will greatly appreciate the 1500 square foot convention center, business center and access to copy and fax services. Relax and enjoy a movie on Starz and Encore, available in all guest rooms. In addition to standard amenities, some rooms come equipped with refrigerators and microwaves. Be sure to ask about the specialty suites with whirlpool bathtubs. A few cold deli items are available in the hotel's deli case located in the lobby. Try your luck at the hotel's liberal casino and lounge. Staying awhile? The hotel's information kiosk lets guests know what's available in the area. Laundry facilities are located on the property for added guest convenience. Come stay with us and experience the most comfortable lodging in Shelby, MT. Our goal is to make your visit memorable. ... more   less 

Additional Information about Comfort Inn Shelby

Address: 455 McKinley Ave, Shelby, MT 59474-1845
Region: United States > Montana > Shelby
Price Range: $120 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Shelby 2.5*
Number of rooms: 128
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Also Known As:
Comfort Inn Shelby Hotel Shelby
Shelby Comfort Inn
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Questions & Answers

Questions? Get answers from Comfort Inn Shelby staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I have no thoughts on this....our room was first floor but we were offered 2nd. Room was quiet and close to front desk.”
 of 5 bubbles marianneum2, 22 Nov 2016 | Read review
“I didn't have time to use it, but there was a pool!”
 of 5 bubbles jlockman, 14 Nov 2016 | Read review
“Suite with 2 person Hot Tub”
 of 5 bubbles webbfoot, 28 Sep 2016 | Read review
“Quieter rooms on the north side away from the casino.”
 of 5 bubbles KREIT, 21 Sep 2016 | Read review
“Pickanother spot”
 of 5 bubbles jamestX1309KD, 20 Sep 2016 | Read review
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