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Norfolk Lodge & Suites Ascend Collection

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Traveller (31)
Room & Suite (26)
Pool & Beach (6)
Overview
  • Excellent75%
  • Very good17%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“mini golf”(9 reviews)
“driving range”(7 reviews)
“large pool”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (144)
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144 results
Traveller rating
106
25
9
2
2
Traveller type
Time of year
LanguageEnglish
106
25
9
2
2
Show reviews that mention
All reviewsmini golfdriving rangelarge poolrooms are hugewet barleather chairsconvention centerpool sidevisiting areabreakfast was amazingegg omeletvolleyball courtseach morningfull hot breakfastwedding partybottled waterfloor room
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1 - 5 of 144 reviews
Reviewed 1 week ago via mobile

I did not see them in the bed and I'm not an entomologist but they looked like bed bugs or tiny fat roaches. Either way I wouldn't risk it. Up until I saw two of these critters, one in the sink and one above the...More

Thank 1mantravelingband
Reviewed 1 week ago

It is nice hotel, with very big rooms. It is a little out of town and you can only get here by car. The staf is nice and the breakfast i ok. They have a good restaurant - The Sanbar - but it can be...More

Thank OleT_10
Reviewed 2 weeks ago via mobile

We have stayed here several times and will return even though we had a little problem with our room this time. We did have ants in our bathroom the first night. I called the front desk and they alerted housekeeping to spray the next morning....More

1  Thank Marsha R
Reviewed 15 March 2018 via mobile

Wow. What a nice hotel! Received a handicapped accessible room that was enormous and clean, quiet, with amenities such as a keurig, a refrigerator, a microwave and fluffy white robe. As to the accessibility—wide doors, bath and bedroom had extra space, regular tub and toilet...More

Thank Jennifer Z
Response from Donna H, Owner at Norfolk Lodge & Suites Ascend CollectionResponded 5 weeks ago

Hello Jennifer. Thanks so much for the nice review. We are glad you enjoyed your stay. Appreciate your comments about the sink and coffee bar up high as areas that would make the room more accessible. We are adding 38 additional rooms to the property...More

Reviewed 2 November 2017 via mobile

Thanks to the staff at the Lodge for another great stay. We were here again to visit family and had a nice stay. The crew at Divots has come a long way since last year. Still the same friendly faces with great service and good...More

1  Thank MikeandJim
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Children Activities (Kid / Family Friendly)
Dry Cleaning
Banquet Room
Room amenities
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$112 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$112 - US$162 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (31)
Room & Suite (26)
Pool & Beach (6)
Dining (5)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
lauramathew1967
14 April 2017|
Answer
Response from Donna H | Property representative |
Hello and thank you for inquiring. Monday through Friday breakfast is 6 AM - 9:30 AM. On Saturday, Sunday, and holidays breakfast is 6:30 - 10:30.
1
Vote
Nichole p
13 April 2016|
AnswerShow all 4 answers
Response from Zuhrah S | Reviewed this property |
3-5 feet.
1
Vote
Jacki W
9 July 2015|
Answer
Response from Donna H | Property representative |
We have multiple smoking areas on the property. Wherever you see a Smokers Oasis is a designated smoking area- at three entrances to the hotel, plus we have 12 walk out rooms on ground floor, where there is a door to an... More
0
Votes
Room Tips
"Chose one with pool wiev"
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"We like to stay on top floor which is great...if you like to use pool, then get a pool side room on 1st floor."
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"Rooms have outside and inside doors. Park unload your car, exit directly into the main hotel. Inside rooms..."
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"Plan ahead & make reservations ahead to get discounts, then ask if there are any free upgrades"
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