We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I thought I had done my homework and this place was a "boutique" hotel. Plus, I used to work at the Crystal Bay Club as a blackjack dealer (many decades ago!!!) and was excited to check it out.
Good news: robes, towels, shampoos, hair dryer,...More
Room 10 was tiny, I've been in bigger closets! A typical cruise ship room is substantially bigger. The bathroom was nice but there was no door to it, not my thing.
Now the TV. There were over 1,000 channels. 900 were either grayed out or...More
Although I was solo, my room number 7 was fabulous. Large, well appointed, water bottles, kureg coffee maker, gorgeous finishes, bathroom is oooooooo haven't tried the chromatherapy tub yet...tonight!!! Quiet w windows closed. The casino is a brisk 3 minute walk next door. Check in...More
Response from Stephanie P, Manager at Border House at Crystal BayResponded 13 April 2017
Thank you so much for your review of the Border House Hotel. We are happy to hear that you not only enjoyed your accommodations at the hotel, but were also able to enjoy the amenities offered by the casino as well. It's great that you...More
Somehow found a rate of $150/night last April 2016. I'm remembering it now because I'm to find a place for next week (Ski Week) and the rate is double that!
We stayed in Deluxe Suite #7. The queen beds were comfy, the fireplace was warm,...More
Response from Stephanie P, Manager at Border House at Crystal BayResponded 23 February 2017
Thank you so much for your review! It's great that you enjoyed your stay with us so much last year. Our rates do tend to go up during holiday weeks here in Tahoe. Keep on eye out though, we will definitely have Spring Specials again...More
I booked a room here for a one night stay on Wednesday, November 9th. The room was comfortable and attractive but I had one problem. At approximately 2:16 a.m., the security system malfunctioned and began beeping. I called the front desk and they had someone...More
Thank Mel L
Response from Stephanie P, Manager at Border House at Crystal BayResponded 15 November 2016
Thank you for taking the time to review the Border House Hotel. I apologize for the alarm disturbance that you experienced. I am pleased that our staff was able to rectify the issue quickly.
Thank you again for your feedback.