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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewsfront desksunset casinolas vegasfirst floorwithin walking distancebreakfast roomwould stay here againlarge casinoexercise roomwonderful stayone night stayclean roomsconvenient locationvery nice hotelbed was comfortableroom was largesunset station
We were in Henderson looking at real estate for our kids who are relocating and stayed at The Holiday Inn Express. The hotel is clean,comfortable and dog friendly. Everything you would expect from Holiday Inn. What sets this hotel apart is the staff. Everyone at...More
Received a warm welcome at the desk. Room was very nice, clean, comfortable, and roomy. The tv was large and worked well. Enough outlets for the devices and That evening they had free wine, beer, and tacos in the dining room. That was great as...More
Beautiful hotel. I checked in with a gentleman named Andrew. I tried checking in a couple hours early as I had a flight change and I arrived to Las Vegas earlier than planned. The front desk agent informed me that "if you were a rewards...More
1 Thank IpErika
Response from IHGService, Guest Relations Manager at Holiday Inn Express HendersonResponded 2 days ago
Hello IpErika,
Thank you for staying with us and writing a review. I am sorry that your experience was not as expected because of the level of service you received from our reception staff at check-in.
Please know that these are not the standards that...More
Overall it’s a decent hotel, but with every hotel there are are compliments and issues. Well there was a balance of compliments and issues. Good breakfast, clean rooms, comfy beds. Here are the negatives, the elevators where terrible, there is a sign that says for...More
Thank marcelor576
Response from HIEHenderson, Supervisor at Holiday Inn Express HendersonResponded 5 weeks ago
Hello marcelor576,
Thank you so much for staying with us and for taking the time to write a review about your experience with us. I am thrilled to hear that our breakfast service, clean rooms, comfy beds were a good experience for you. On the...More
We were in town for the US Sevens rugby tournament and found this hotel’s proximity to Sam Boyd Stadium a real bonus . As IHG members we are always pleased by the hotels’ reliability, and this particular hotel was no exception. Cordial, comfortable, and convenient....More
Thank McNabbed
Response from HIEHenderson, Supervisor at Holiday Inn Express HendersonResponded 5 weeks ago
Dear McNabbed,
Thank you so much for your great review ! We are so happy you enjoyed staying with us. We value you Loyalty as an IHG member and welcome you back with open arms! ps..( the cookies are here waiting for you too!)
Have...More
Response from HIEHenderson | Property representative |
Dear DisneyLondon,
The renovations are almost complete. We are done with phase 1 of all the rooms. We are projected to finish by May 2015 with everything. Please contact us directly to book your return visit. We look forward... More
Dear DisneyLondon,
The renovations are almost complete. We are done with phase 1 of all the rooms. We are projected to finish by May 2015 with everything. Please contact us directly to book your return visit. We look forward to hearing from you!
-HIE Henderson
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Room Tips
"They have great first floor rooms that have parking lot entrance. Great for dog owners."