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Sunset Station Hotel & Casino

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1301 W Sunset Rd, Henderson, NV 89014-6607
15 people are viewing this hotel
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US$129
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Free cancellation until 06/10/22
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US$129
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Traveller (369)
360
Panoramas (5)
Room & Suite (89)

About

#11 of 28 hotels in Henderson
Location
Cleanliness
Service
Value
Located on more than 98 acres and 457 rooms in the heart of Henderson, Nevada, Sunset Station Hotel and Casino is conveniently located near Lake Mead, Lake Las Vegas, Galleria Mall, Sam Boyd Stadium, golf courses, recreation areas, and other renowned restaurants and shops. We offer panoramic views of the glittering Las Vegas Valley and high desert mountains. From Sonoma Cellar, one of Las Vegas’ finest steakhouses. To Grand Cafe with gourmet tastes at café prices. To Cabo, one of the best Mexican restaurants in town. To Feast Buffet, voted Las Vegas Best Buffet numerous times by the Las Vegas Review-Journal. To a huge food court with some great options for quick eats. Nobody does dining better than Sunset Station. The Las Vegas Review Journal gave Sunset Station the nod as “Best Slots” and “Best Video Poker”. And that’s just one indication of how fabulous the Las Vegas gaming is here. We have the latest and greatest games in the Valley including thousands of Jumbo Penny and Jumbo Dollar slots, the most 100% payback video poker games, table games, bingo, keno, live poker and a thrilling race and sports book. No place offers you greater gaming value for your dollar or more chances to hit the jackpot. The nights really heat up at Sunset Station. We have some of the best live music and concerts in Las Vegas. Plus some great, intimate lounges and bars. And the most family attractions you’ll find in town. With more than 13,000 square feet of event space, Sunset Station turns any corporate meeting or event, wedding, birthday or special occasion into the most unforgettable experience.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bowling
Casino and Gambling
Babysitting
Valet parking
Wifi
Paid internet
Outdoor pool
Restaurant
Breakfast buffet
Vending machine
Poolside bar
Game room
Evening entertainment
Children Activities (Kid / Family Friendly)
Kids club
Conference facilities
Banquet room
Meeting rooms
Concierge
Gift shop
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Room service
Iron
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Languages Spoken
English, Spanish
1202Reviews20Q+A100Room tips
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Erica G wrote a review 9 Sep
2 contributions
Came for a pool visit with my friend on a birthday trip to Vegas and decided to grab a couple drinks and enjoy the sun. Paid my bill and left, Jose the “manager” decided to run my card information for several unauthorized charges to a grand total of almost 400$ while tipping himself a good 80 dollars. Dealing with fraud and getting my money back but this establishment had the nerve to send the fraudulent receipt as “proof” with no authorization information on it or details proving that I authorized it like my actual transaction had on the receipt. To top it all off I called after I noticed the fraudulent charges and they told me Jose was the manager of the pool bar and when I spoke to him he assured me he would resolve it and would call me back, I called them multiple times and he never called me back so it wasn’t to my surprise when I saw on the fraudulent receipt that he was the server listed. DO NOT USE A CARD and pay with CASH! Better yet take your money and go somewhere worth spending it because aside from the experience the establishment was poor and unkept!
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Todd Gubler, General Manager at Sunset Station Hotel & Casino
Responded 2 weeks ago
Thank you so much for letting us know about this. Your review is absolutely concerning, We do not have a manager named Jose, but we would like to assist in figuring out what happened here. Please contact us ASAP and ask for the Director of Food and Beverage directly. He is wanting to investigate this situation. We hope to hear from you soon so we can figure out what happened. Please call out main number and ask for the director of Food and Beverage though. We cannot leave contact information on Tripadvisor per their rules but hope you will reach out so we can investigate.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rose wrote a review Aug 2022
13 contributions35 helpful votes
It is August 22nd, 2022. My sister and I brought her 12 year-old grandson to Sunset Station as the last vacation before school starts. Today’s temperature will exceed 105 degrees. We went down to the pool at 9:00 this morning expecting the pool to be open per the hotel’s website and hotel personnel. At 9:10 we called to find out why the pool was not open. After being transferred to hotel security, I was told that the pool does not open until 11:00 because “the kids are back in school” and “that they would send someone to change the sign.” Everyone waiting to go to the pool were as disgusted as we were. We then complained to the front desk and we were told that “someone forgot to change the sign, but the pool does open at 9:00 on the weekends.” Well, whoop de doo. It’s the middle of summer, 105 degrees, but the pool is not open. You will be happy to learn that they changed the sign to read: pool hours 11:00 to 6:00 for a loss to us of three hours. Mr/Ms Pool Manager, here’s your sign: ASININE.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Todd Gubler, General Manager at Sunset Station Hotel & Casino
Responded 5 weeks ago
Please accept our apology for this. The change of pool hours was made due to the decrease in traffic as kids started back to school but obviously we missed the mark on the rollout of these new hours. Its obvious this change impacted your stay experience and that was not our intention. Please reach out to my Front Desk team so we can make an adjustment to your account for this misstep on our part. We value your business and want your next stays with us to be even better. I look forward to hearing from you so I can apologize in person.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ryan H wrote a review Jul 2022
2 contributions
I'm quite undecided about the hotel. My stay began with a room which smelled like cigarettes as soon as you turned the AC on. They helped me swiftly by providing me with a new room. The cigarette smell is gone. However, the wifi in this room is horrible. As I am writing this the internet page still hasn't loaded entirely yet. I was working at the pool all day with my laptop and the wifi there is better than in my room. The wifi in the other room worked perfectly as well. The only solution they can give me is to upgrade to 'premium' wifi for 8 dollars... I think that's just a little embarrassing. Anyway, the pool is okay. There are plenty of restaurants in the hotel to enjoy and if you like gambling there is a lot to do as well I suppose.
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Date of stay: July 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Todd Gubler, General Manager at Sunset Station Hotel & Casino
Responded 2 Aug 2022
Thank you so much for taking the time to share your feedback and more so for staying with us. I apologize that the internet was problematic during your stay. We will look into the issues in that room so we can prevent this for future travelers. Thank you again for being our guest. I hope we can earn your future business.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Adrianne M wrote a review Jun 2022
3 contributions2 helpful votes
I chose Station Hotel for a weekend getaway because it is off the Strip in Henderson. The website advertises a family friendly environment with Kids Quest, Cyber Quest, bowling, a theater, and shallow pool. DO NOT STAY HERE! It was the worst experience, and they have the absolute worst customer service. We were assaulted in the swimming pool; I was hit in the chest with a football and my 4-year-old was hit in the face with a football while in the pool. This large group of people (approx. 80-100 people) began screaming at us, swearing at us, getting in our faces. They were all drinking and appeared to be intoxicated. I immediately removed myself and my children from the pool and went back to our room. No one did anything to help. The lifeguards in the pool did not come to his aid, there was no security at the pool, this large group of people was also smoking marijuana at the pool and no one working for the hotel or at the pool did anything to stop it. We complained to the pool manager Michael, who did nothing. We filled out an incident report with security and spoke to the hotel manager. Although she was friendly, all she did was remove the resort fee from our bill. This group of people who assaulted us in the pool were staying on the same floor as us. We had to move rooms for our safety. The room we were put in had dirty towels in the bathroom and garbage on the floor. All of this was put into our incident report. I contacted the corporate office and spoke to Todd at 702-547-7730 who screamed at me and told me he was going to “put the charges back on our bill” that the hotel manager removed after I complained. My recommendation is that you DO NOT STAY HERE or at any of the Station Hotel properties.
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Date of stay: June 2022
Location
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Todd Gubler, General Manager at Sunset Station Hotel & Casino
Responded 2 Aug 2022
We apologize that you had the experiences you did. Our team responded to all your complaints and concerns and even moved you to a new location to try to appease you after your altercation with the other guests. We always encourage guests to refrain from verbal conflicts with other guests and allow our team to assist in rectifying and de-escalating situations so we can prevent these types of situations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sunshine25651532485 wrote a review Jun 2022
6 contributions2 helpful votes
Sunset Station is the best off the Strip property in Las Vegas. Huge gaming floor. I drive there from the Strip, but it has free transportation to the strip, Freemont st. Great Mexican architecture inside. The center bar is the highlight of any visit.
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Date of stay: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Todd Gubler, General Manager at Sunset Station Hotel & Casino
Responded 2 Aug 2022
We sincerely appreciate this review and so look forward to your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AKBUCK wrote a review Apr 2022
Kodiak, Alaska24 contributions27 helpful votes
Check-in was fast and easy. They had a room ready when I asked to check-in at 1PM. You could easily stay here a few days without having to leave this place. Great variety of restaurants. Even more restaurants across the street. There's even a Walmart you can walk to as well. Casino is large with a great variety of machines to play. I really enjoyed my 2 days here. Will most certainly stay here again.
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Date of stay: April 2022
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Todd Gubler, General Manager at Sunset Station Hotel & Casino
Responded 2 Aug 2022
We love when great guests like you have a great time discovering all we have to offer. I hope you will return again soon and often.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kathy W wrote a review Apr 2022
Grande Prairie, Canada4 contributions1 helpful vote
Stayed here before the pandemic and was impressed. Not as much this time. The hotel is needing cleaners as the rooms are subpar. Very dusty. No safes in the rooms anymore unless you upgrade. The Cafe has excellent food however and the prices are reasonable. Super little bakery bar. Need to make it non smoking or get better ventilation.
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Date of stay: April 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Todd Gubler, General Manager at Sunset Station Hotel & Casino
Responded 10 Aug 2022
Thanks for sharing your experience. We apologize if your experience was anything less than perfect. Know that was not our intent. We hope you will give us another try so we can show you this was an exception to our norm.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marcia A wrote a review Feb 2022
1 contribution1 helpful vote
This place is a dump. Stayed here for only one night (thank goodness) . No hot water on day of check in and no hot water morning of check out. Shower/tub were rusty. I've had better experience at hotels in third world countries.
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Date of stay: February 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Todd Gubler, General Manager at Sunset Station Hotel & Casino
Responded 10 Aug 2022
Our apologies. We have been unable to verify your stay Please contact us with more details as this does not match the experience we are known for providing.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ken wrote a review Jan 2022
Crystal, Minnesota1 contribution1 helpful vote
My son and I stayed at Sunset Station 1/22/22 and had a great time. They let us check in early (about noon) and we went to drop our stuff off in the room. The room was nothing real fancy, but the beds were very comfortable. The casino floor was huge and it was no problem to get a cocktail waitress to take our order. We gambled from 12:30 till midnight and didn't get robbed like we did in most other casinos. I loved the décor and the restaurants were very good. We will be back.
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Date of stay: January 2022
Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Todd Gubler, General Manager at Sunset Station Hotel & Casino
Responded 10 Aug 2022
We are so glad you enjoyed your time with us. and hope you will return again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
italianmoabite wrote a review Jan 2022
Moab, Utah622 contributions68 helpful votes
I chose this hotel because it was away from Vegas a bit and it was about a 15 min drive from the strip. Glad I did. Rooms were clean, spacious and everyone seemed to wear a mask. Good thing! Choice of restaurants in it was awesome, check the Pasta Cucina if you are here. No frills, very basic, not even a fridge in the room which was unfortunate as I was traveling with a diabetic friend with special foods and we had to go buy a cooler at Walmart next door and rely on Ice cubes. All good but nothing special
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Date of stay: January 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Todd Gubler, General Manager at Sunset Station Hotel & Casino
Responded 10 Aug 2022
Thank you so much for sharing your review and helpful insights. Next time just ask and we will be glad to send a fridge to your room. It is always our goal to ensure you have everything you need to be comfortable.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$98 - US$221 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sunset station hotel henderson
LOCATION
United StatesNevadaHenderson
NUMBER OF ROOMS
457
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Frequently Asked Questions about Sunset Station Hotel & Casino
Which popular attractions are close to Sunset Station Hotel & Casino?
Nearby attractions include Sunset Station Casino (0.07 km), Kids Quest and Cyber Quest at Sunset Station Hotel & Casino (0.07 km), and Strike Zone Bowling (0.4 km).
What are some of the property amenities at Sunset Station Hotel & Casino?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Sunset Station Hotel & Casino?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Sunset Station Hotel & Casino?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Sunset Station Hotel & Casino?
Conveniently located restaurants include Oyster Bar, Sonoma Cellars Steakhouse at Sunset Station, and Greek Bistro.
Are there opportunities to exercise at Sunset Station Hotel & Casino?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Sunset Station Hotel & Casino?
Yes, dry cleaning and laundry service are offered to guests.
Does Sunset Station Hotel & Casino offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Sunset Station Hotel & Casino?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Sunset Station Hotel & Casino?
Many travellers enjoy visiting Little Church of the West (12.1 km), Old Las Vegas Mormon Fort (15.7 km), and Hartland Mansion (14.3 km).
Does Sunset Station Hotel & Casino have any great views?
Yes, guests often enjoy the mountain view available here.