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We stayed at the hotel hoping it would be top the line. Our room was very run down and had rust on the faucets and stains on the wall. The room was very small and didn't seem like quality. We also hoped it would be...More
Hey first time here...good place to stay! Centered between Downtown and the Strip.
Good food and service...just don't make the clerk near the Central Elevators mad...geez what an attitude! I made a goof (opened Sandwich wrapping before paying) and she sure made my wife pay...More
4 Thank Ruben M
Response from Jamie S, Distribution Specialist at Stratosphere Hotel, Casino and Tower, BW Premier CollectionResponded 9 January 2018
Hello Ruben M. Thank you for taking your time to share your insights regarding your stay at the Stratosphere. We are pleased to see that your overall stay was enjoyable. We will make our best effort to improve our hotel experience. Thank you for choosing...More
Stayed in this hotel on the 23rd floor with a view towards the strip. Had a good view of the jumpers from the tower. We had a deluxe room I think it was. Room was spacious and the bathroom was clean ( big selling point...More
Everything was horrible at this place. They promise the world but do not deliver. Paid for an upgrade room, ya right.. it was right beside the elevator. That’s all you hear all night. Pool wasn’t open yet we still had to pay the full price...More
1 Thank Chewy7474
Response from Jamie S, Distribution Specialist at Stratosphere Hotel, Casino and Tower, BW Premier CollectionResponded 3 days ago
Hello Chewy7474. We apologize for the inconvenience you encountered during your stay. It is our intention to provide a comfortable stay for our guests, and we are truly sorry that we couldn't make your stay pleasant. Your feedback is important and will be shared with...More
Came here for our 10th anniversary. I was trying to set up flowers with show tickets to surprise my wife before she returned to the room and all of a sudden, there's knocking on the door (even though I had a Do Not Disturb sign...More
This is a top notch place! I have been staying there for the past 15 years and am not sure where you got your info at but I just was there from December 26 to January 4,2018 and it was great. The rooms are fine, clean and... More
This is a top notch place! I have been staying there for the past 15 years and am not sure where you got your info at but I just was there from December 26 to January 4,2018 and it was great. The rooms are fine, clean and staff friendly, security is great. Great places there to eat, close to the monorail system. So if you have anymore questions feel free to contact me about them. It is totally up to you but I wouldn't cancel the reservations. It is a great place!
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"Stay at a small hotel where you are actually treated like a valued guest."