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Palms Casino Resort

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#58 of 264 Hotels in Las Vegas
Certificate of Excellence
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Palms Casino Resort
Palms Casino Resort
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3,215 Reviews from our TripAdvisor Community

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Showing 3,045: English reviews
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Stockton, CA
Reviewed yesterday NEW

An Army buddy decided to meet me in Las Vegas. I have been staying at the Palms Hotel for the past 2 years. This must have been my 5th or 6th visit within the 2 years. As usual, I enjoyed my visit and the hotel was relaxing. I always enjoy going up to the Ghostbar for the view of Las...

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Helpful?
Thank englewood49
Reviewed 2 days ago NEWvia mobile

My husband booked us a regular room for Viva Las Vegas. When we checked in we were upgraded to a penthouse suite. Let me tell you, the staff was amazing, the room was incredible! We didn't want to leave. Although it could use some updating it was still an asking trip. Definitely will be staying here again. Maybe not the...

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Thank JenniBickerstaff
winnipeg
Reviewed 2 days ago NEW

got a great travelzoo deal and our 3 night stay was fine until checkout. front desk said we could store our luggage for 3 hrs until our flight. suggested we lounge around the pool. on attempting to access the pool we had to go through security-it was worse than airport security. here are a list of rules we broke and...

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2Thank thatsnowblues
San Diego, California
Reviewed 3 days ago NEW

Loved everything about this resort! We got a killer deal online! We had a premium room (king bed), over looking the strip. Our stay came with VIP access to the Ghost bar! It was killer! Being 55 floors above vegas, and great drinks! This was a little getaway with my husband, before he leaves for military training. The resort was...

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1Thank EChampagne95
Reviewed 3 days ago NEW

just wanna share with you guys an experience we had last month at the palms place hotel. Me and my girlfriend visited palms place 2 weeks ago and parked the car at the palms place parking (with palms place security and cameras), when we came back in the morning to the car the window was broken and many of our...

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3Thank Shir K
Walnut Creek, California
Reviewed 3 days ago NEWvia mobile

I stayed here three nights for a short getaway and enjoyed it very much. I stayed in a corner room on the 19th floor of the Ivory Tower. The room was large with a very comfortable king size bed and a terrific view of the strip. Housekeeping maintains the room very well. The only thing that could have improved the...

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2Thank Woodpecker48
Reviewed 4 days ago NEWvia mobile

I arrived to the beautiful hotel to celebrate my birthday Matthew at Palms front desk was amazing he was informative, friendly and made my experience one I will not forget he was a pleasure and asset to this establishment. Thank you for the great birthday. I will return soon.

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Thank Manda M
Muskegon, Michigan
Reviewed 5 days ago NEW

Staff was rude. The restrictions at the pool were unbelievable. The security was tighter than the airport. My husband had to empty his pockets, pull up his shirt and turn in circles. They even unzipped my sun glasses case like I was a smuggler. Over all we were very disappointed for a 4 star rating hotel. We will not be...

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2Thank ljs5861
Management response:

Dear ljs5861, We truly appreciate the feedback and I would like to apologize for any dissatisfaction you may have experienced while visiting our pool area, for our guests safety we do have a strict policy of not allowing outside items into the pool area as well as requiring proper swim wear. Please know that it is never our intention to...

Reviewed 5 days ago NEWvia mobile

The Palms Casino POOL is filled with a bunch of racist security guards! The guards think up excuses or make-up exclusionary reasons. To not let Black Men into the pool area! For example, my husband had a backpack holding his iPad, hat, sunscreen. NO SIGN WAS POSTED saying backpacks were. not allowed! We were staying in Palms Place Hotel -...

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Helpful?
2Thank Crystal J
Management response:

Dear Crystal J, Thank you for your feedback. I would like to apologize for any dissatisfaction you may have experienced while visiting our pool area, for our guests safety we do have a strict policy of not allowing outside items into the pool area as well as requiring proper swim wear. Thank you again for your feedback and we truly...

Smithtown, New York
Reviewed 6 days ago NEW

Pro's: clean, casino doesn't smell like smoke, valet service excellent and the nicest staff members. Cons: women can't sit at the pool unless they have on their bathing suits. what kind of nonsense is this? If I wanted to sit with shorts and a tee shirt and read a book, I was not allowed to. There were security enforcing this...

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Thank tracey m
Management response:

Dear tracey m, Thank you for providing a review from your visit. I would like to extend my sincerest apologies for the dissatisfaction you experienced and would like to assure you that we are forwarding your comments to the appropriate departments for any needed improvement. Should you wish to further discuss the details of your stay feel free to reach...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Palms Casino Resort, heralded as one of Las Vegas' most sought-after destinations, is an all-encompassing, one-stop experience. Opened in 2001, the boutique property boasts three distinct towers and a diverse mix of bars and restaurants across a 95,000-square-foot casino. Palms is in the midst of a property-wide renovation, having renovated its Ivory Tower guestrooms, the redesigned Race and Sports Book, the iconic N9NE Steakhouse and suave Ghostbar, named “Best Lounge” by Nightclub & Bar Magazine in 2014. Other amenities include the popular Fantasy Suites, such as the Hardwood Suite, the only hotel room in the world with its own basketball court, and the Pearl Concert Theater, Las Vegas’ leading concert venue; Nove Italiano; the Michelin-starred Alize; Lao Sze Chuan, an authentic Chinese cuisine restaurant by renowned Chicago chef Tony Hu; Cafe 6, a contemporary take on American comfort food classics; the world’s largest Hooters; Drift Spa & Hammam; Brenden Theatres, a 14-theatre Cineplex; three swimming pool environments, and more than 60,000 square-feet of meeting space. Palms Casino Resort is located just west of the center of the Las Vegas Strip off I-15 on Flamingo Road and offers free shuttle service to The Strip. ... more   less 

Additional Information about Palms Casino Resort

Address: 4321 West Flamingo Road, Las Vegas, NV 89103-3903 (Formerly The Palms Casino Hotel)
Region: United States > Nevada > Las Vegas
Price Range: $137 - $366 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palms Casino Resort 4*
Number of rooms: 702
Reservation Options:
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Also Known As:
The Palms Hotel Las Vegas
The Palms Las Vegas
Palms Las Vegas
Playboy Hotel Las Vegas
Palms Hotel Las Vegas
Palms Casino
Hotel Style:
#25 Casino Hotel in Las Vegas
#27 Luxury Hotel in Las Vegas
#28 Spa Hotel in Las Vegas
#51 Business Hotel in Las Vegas
#52 Romantic Hotel in Las Vegas
#57 Family Hotel in Las Vegas
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Questions & Answers

Here's what travellers have asked, with answers from Palms Casino Resort staff and other travellers.
47 questions
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Tucson
over a year ago
5 months ago

See all questions (47)

Questions? Get answers from Palms Casino Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get room on high floor”
englewood49, 23 Apr 2017 | Read review
“Standard rooms are HUGE! Double Queen rooms are ready sooner!”
EChampagne95, 21 Apr 2017 | Read review
“8th floor rooms were quiet”
traceym875, 18 Apr 2017 | Read review
“We stayed in the Ivory tower. We had a partial view of the strip and of the Palms Suites tower.”
282pierrettec, 11 Apr 2017 | Read review
“Get higher floors but away from the elevator, free shuttle to Caesars casino runs every 30mins.”
X1510PWjennifere, 10 Apr 2017 | Read review
5 of 5