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Cancun Resort

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Cancun Resort
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1,001 Reviews from our TripAdvisor Community

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Showing 937: English reviews
Itasca, Texas
Reviewed 22 March 2014

The beds are luxurious and very comfortable. Nice balcony with great view. Enjoyed our stay, but the $500 resort fee upon check-in was a shock since we are senior citizens and did not use the pool or exercise room. STEINERS Grill across the street has excellent food!

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Helpful?
3Thank ConWmSon
Chandler, Arizona
Reviewed 10 March 2014 via mobile

We were anxious to see this resort since Diamond acquired it last year. It is a couple miles off the strip with the outlet stores a mile or so away as others have mentioned. The room we were in was in building 3 and we were on the 4th floor overlooking the pool as requested. As others have mentioned the...

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4Thank pghnative
diamondresorts, Manager at Cancun Resort, responded to this review

Thank you for your valuable feedback. We hope you will accept our sincere apologies for any inconvenience you experienced due to intermittent internet connectivity while here. We understand that no one wishes to have their vacation tarnished by accommodations and amenities less than anticipated and we will be sure to address this with our third party internet provider respectively.Regarding your...

Torrance, California
Reviewed 4 March 2014 via mobile

Terrible! Absolutely awful! Jacuzzi was dirty, confirmed by our dermatologist examining our skin rashes due to "contaminated pool water." Charged an excess $200 cleaning fee that I am still waiting clarification upon. DO NOT STAY HERE!

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6Thank NinaGreen1
diamondresorts, Manager at Cancun Resort, responded to this review

Thank you for taking the time to notify us of your distress. Rest assured we take your claim very seriously and regret that we were not notified of your concern during your stay. This being said, we strongly advise that guests allow our team the opportunity to look into any problems that may arise at time of stay. Our resort’s...

North Bend, Washington
Reviewed 2 March 2014 via mobile

Stayed in 5307 the Clint Eastwood suite. The good bad and the ugly one. Overall the room was acceptable but on the last night the wife and I were woken up at 3 am because of loud strange noises coming from the bathroom sink. The elevators were nasty. Took two trips to the front desk to get access to the...

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4Thank Fritz98045
diamondresorts, Manager at Cancun Resort, responded to this review

We are sorry to hear about your experience while visiting our property, but we are glad you brought this to our attention. We will certainly look into what might have been causing the noise you heard and address it accordingly. We are currently in the process of improving various aspects of the resort as we have recently come under new...

Twentynine Palms, California
Reviewed 26 February 2014

We booked this Resort for the weekend, we came in for the Color Run and have a baby, so we wanted all amenities on location. Upon arriving, our first room was filthy. We called down and they moved us to a new room. The new room was dirty as well, house cleaning had to be called to vacuum and clean....

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5Thank J W
diamondresorts, Manager at Cancun Resort, responded to this review

We regret to hear of your dissatisfaction with your recent stay. Our team members pride themselves on going out of their way to be helpful and attentive to our guests, and we apologize if you felt otherwise during your stay. Your experience with the room’s upkeep was agreeably unacceptable and we are happy you did allow us the opportunity to...

Chicago, Illinois
Reviewed 19 February 2014

Just checked out this morning. Woke up to find a bed bug on my pillow. Came straight to the front desk to get the hell out of there and he tried to convince me that it was a "plant bug." While waiting in the lobby I looked up bed bugs after having worked in hotels for 4 years. What I...

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6Thank Laura L
diamondresorts, Manager at Cancun Resort, responded to this review

We are deeply sorry to hear of your concerns about your recent stay and regret that your experience with our team members did not leave you with that impression. Rest assured our property does maintain an aggressive pest-control program in order to protect against pest problems during the seasons where we would be more susceptible to them. Furthermore, we did...

Reviewed 19 February 2014

There are great things to see around Las Vegas-Red Rock Canyon, Valley of Fire, Hoover Dam. If you are going to LAs Vegas and don't want the Strip glitz thsi is a great place to stay. It has a beautiful pool and hot tub area for late afternoon laziness after hiking. We loved having a kitchen and patio. The bed...

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1Thank kwoodRochester
Longview, Washington
Reviewed 13 February 2014

Overall, the resort was OK. Nothing special. We went on a solicited timeshare package. We were offered 3 nights and 4 days at the resort for a total of $125.00 but we had to listen to a timeshare presentation. What a nightmare that was. Pressure beyond belief!! After we went to the presentation and DID NOT BUY, we were treated...

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2Thank Finerdreams
diamondresorts, Manager at Cancun Resort, responded to this review

Thank you for your feedback on our Cancun Resort. We are sorry to hear you did not enjoy our tour and presentation. We do not advocate high-pressured sales approach nor is there a purchase required. Our tours should be educational and exciting because we value our guest’s vacation time. Our sales team has been informed and will be coached on...

Oahu, Hawaii
Reviewed 18 January 2014 via mobile

Stay at this this time share resort for 7 nights from Oct 10-17. We arrived at the premise via I 15 from LA and the location is very easy to navigate; right off the Blue Diamond exit. The check in was smooth and staff are courteous. We were assigned to the one bed room in the Tulum building. The garage...

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Thank retiredhaha
Portland, Oregon
Reviewed 16 January 2014

I stayed for a week and was not impressed. First of all, the front desk staff was outstanding. But now to the not so good things about the resort. They tell you that there motto is "the meaning of yes", but when I asked that they open up the workout room for me early they said no. They unfortunately will...

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4Thank Adalgord

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The new standard of luxury Las Vegas resorts has been established. Cancun Resort, in fabulous Las Vegas, Nevada, is an all-villa masterpiece and the epitome of sophistication and indulgence. Scant few Las Vegas resorts can equal the comfort, affordable luxury and sheer spectacle of this architectural gem. A stay at Cancun Resort will take your mind and soul on a journey to places and times that only your wildest imagination can find. Exquisite Mayan sculptures, creative and playful waterscapes and slides, dramatic lighting effects and the harmony of elements; fire, earth, water and wind work together in concert providing an unforgettable vacation experience at our Las Vegas resort's ideal location. Dream of the ultimate vacation destination. This is it. ... more   less 

Additional Information about Cancun Resort

Address: 8335 Las Vegas Blvd S, Las Vegas, NV 89123-1006
Region: United States > Nevada > Las Vegas > Enterprise
Price Range: $162 - $474 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cancun Resort 3*
Number of rooms: 440
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, HotelsforEveryone, Vegas.com, TripOnline SA, Travelocity and Orbitz so you can book your Cancun Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Las Vegas Cancun Resort
Cancun Hotel Las Vegas
Cancun Resort Las Vegas
Cancun Resort In Las Vegas
Las Vegas Cancun Hotel
Cancun Resort Villas Las Vegas
Cancun Resort Spa Las Vegas
Cancun Las Vegas
Hotel Style:
#42 Spa Hotel in Las Vegas
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Questions & Answers

Here's what travellers have asked, with answers from Cancun Resort staff and other travellers.
58 questions
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Oxnard, California
5 months ago
over a year ago
Oxnard, California
Edmonton, Canada
Cape Girardeau, Missouri, United States
8 months ago

See all questions (58)

Questions? Get answers from Cancun Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upper floors for views of pool or strip”
 of 5 bubbles linjaCarlsbad, 16 Jan 2017 | Read review
“We upgraded from a 2 bdroom to a penthouse suite on the 4th floor overlooking the pool.”
 of 5 bubbles 786marshallf, 15 Jan 2017 | Read review
“Best pool. Best penthouse. Best kitchen and living room space. Best balcony.”
 of 5 bubbles Stiarraz5, 2 Jan 2017 | Read review
“Stay away, Stay very far away from Diamond Resorts International.”
 of 5 bubbles 755rickq, 30 Dec 2016 | Read review
“Ask for a room on the inside of the resort and not outside.”
 of 5 bubbles rglasservision, 21 Dec 2016 | Read review
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