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The Palazzo Resort Hotel Casino

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The Palazzo Resort Hotel Casino
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14,313 Reviews from our TripAdvisor Community

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Showing 13,352: English reviews
Sacramento
Reviewed 1 April 2015

We got a great deal with Costco for our two night stay. Included was in-room breakfast daily for two (valued at about $30 per day- took 45 min. to 1 hour to get there from the time of ordering) and a suite. We got a room on the 46th floor facing the golf course, which was nice. The room itself...

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Helpful?
Thank zeppgirl
Roi E, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review

Dear zeppgirl, Thank you for your kind words regarding your positive experience. There is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. I am delighted to know that The Palazzo is now your first choice when visiting Las Vegas and I look forward to your return. Kind regards, Roi Ebalo Hotel Manager...

Reviewed 31 March 2015

Great hotel. One of the best in Las Vegas. So many choices for breakfast, lunch or dinner. Beautiful property. Really enjoyed by my entire family. Swimming pools are a plus. Spa is top notch. Our room was especially beautiful. Will definitely be back.

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Thank AlbertCuevas
Roi E, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review

Dear AlbertCuevas, Thank you for choosing The Palazzo as your host during your recent vacation. It seems like you had a wonderful time here, and I do appreciate your kind review. I am happy to learn that you enjoyed your suite and its amenities but most importantly the service that was extended to you. It is our goal that each...

Lombard, Illinois
Reviewed 31 March 2015

Stayed at Palazzo Hotel in the last week of February, Hotel is huge and connected to Venetian, you really don't have to leave the hotel as everything you need is at your disposal, from amazing restaurants to upscaled shopping. Room was huge, luxurious and I will definitely be back again!!

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Helpful?
Thank Edita F
Roi E, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review

Dear Edita F, Thank you for sharing your wonderful experience on TripAdvisor. There really is no greater satisfaction, as a customer service professional, than receiving kind words from a valued guest. We all look forward to the privilege of serving you on a return trip to this fabulous city. Kind regards, Roi Ebalo Hotel Manager – Guest Relations

Cottonwood, California
Reviewed 31 March 2015

Spent a few days here recently. Top notch hotel with terrific service and spacious rooms. Lots of choices for restaurants and shopping as well as easy access to large on site casino plus the sister casino the Venetian.

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1Thank John B
Roi E, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review

Dear John B, Thank you for sharing your positive experience on TripAdvisor. I am pleased to read that your stay was exceptional, and I look forward to your return in the near future. Kind regards, Roi Ebalo Hotel Manager – Guest Relations

New York City, New York
Reviewed 31 March 2015

I would rate the Palazzo rooms at the top of the range for casino hotels in Las Vegas. Large comfortable oversized rooms with drop down living area. 3 TV's. Automatic shades/curtains. Casino floor is large but comfortable and easy to navigate. Check in process among best in Vegas. With Venetian property connected, there are at least a dozen high end...

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Helpful?
1Thank james b
Roi E, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review

Dear james b, Thank you for choosing The Palazzo as your host during your recent travels. I am humbled that you chose us for this trip, and I am delighted that you enjoy your suite and its amenities, the casino, our prime location as well as the numerous gaming options available to our guests. Thank you for your kind review,...

Bowie, Maryland
Reviewed 31 March 2015

We celebrated our 30 anniversary in Vegas this year, and The Venetian was recommended to us by friends, But when we arrived, we were offered an upgraded room with a view at The Palazzo (I guess due to overbooking). We were very satisfied with our room and the service we received, Everything was clean, and every detail had been given...

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Helpful?
Thank loulouben70
Roi E, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review

Dear loulouben70, Thank you very much for sharing the details of your 30th anniversary stay at The Palazzo. I am honored to know you chose us to celebrate such a wonderful occasion and I am very happy to know you had a wonderful stay. We look forward to welcoming you back again in the near future. Kind regards, Roi Ebalo...

Waxhaw, North Carolina
Reviewed 30 March 2015

We've stayed at The Palazzo every year for the last four years and have enjoyed March Madness immensely. The resort is top notch... rooms, amenities, food is all great. The Stadium is the best sports book in Vegas and no better place to be for The Tournament. The only downside are the dealers! While a handful are fun and interactive...

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Helpful?
Thank Dave M
Roi E, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review

Dear Dave M, Thank you for sharing your review about your experience with The Palazzo for the past 4 years. March Madness is a great time to come to Las Vegas so I am glad you enjoyed your visit. We look forward to welcoming you back again next year! Kind regards, Roi Ebalo Hotel Manager – Guest Relations

Columbia, SC
Reviewed 30 March 2015 via mobile

My husband was here for a meeting and I tagged along. We had an amazing suite on the 46th floor overlooking the strip - such a dazzling view at night! Our rooms were clean, comfortable and luxurious. There are so many fab places to eat in Vegas: Le Cirque (at the Bellagio), Mon Ami Gabi (Paris hotel), Le Bouchon (Venetian),...

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1Thank FlippingOut
Roi E, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review

Dear FlippingOut, Thank you for choosing The Palazzo as host for your recent conference visit to Las Vegas and taking the time to share your experience. I appreciate your review. I look forward to your return visit, and The Palazzo always being your home away from home. Kind regards, Roi Ebalo Hotel Manager – Guest Relations

Bloomfield, New Jersey
Reviewed 30 March 2015 via mobile

The Bella suites were amazing. We used two adjoining ones for a recent bachelorette weekend, kept the door between open, and it felt like we were sharing a gorgeous home. The rooms feel oversized and lavish, the service makes you feel like royalty and the feel there is super luxe. Great restaurants and casino vibes right in the lobby make...

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Helpful?
Thank ManWifeDog
Roi E, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review

Dear ManWifeDog, Thank you for your feedback. Exceeding each and every guest’s expectations is our specialty here at The Palazzo. I am pleased to read your kind words and thank you for sharing them. I look forward to the privilege of welcoming you back and exceeding your expectations again in the near future. Kind regards, Roi Ebalo Hotel Manager –...

Reviewed 30 March 2015

Very disappointed in the hotel's tolerance of moldy showers for a guests 5 night stay. Don't they have supervisors to check on staff or do follow up after an opportunity has been identified? It's also frustrating to go to the expo center via the smoke filled casino.

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Thank Diane E
Roi E, Guest Relations Manager at The Palazzo Resort Hotel Casino, responded to this review

Dear Diane E, Thank you for sharing your feedback in regards to your recent stay. I am saddened to know that your suite was not up to our cleanliness standards during your stay and apologize for your experience with the mold within the shower of your suite. Typically we are known to provide our guests with world class accommodations and...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The Palazzo Resort Hotel Casino

Address: 3325 Las Vegas Blvd South, Las Vegas, NV 89109-1414
Region: United States > Nevada > Las Vegas > The Strip
Price Range: $299 - $822 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Palazzo Resort Hotel Casino 5*
Number of rooms: 3025
Reservation Options:
TripAdvisor is proud to partner with Amex, Expedia, DerbySoft Ltd Shanghai HQ Supplier Direct, Booking.com, Odigeo, Hotels.com, Vegas.com, Travelocity and Jetsetter so you can book your The Palazzo Resort Hotel Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Palazzo Hotel Las Vegas
Palazzo Las Vegas
Palazzo Hotel Las Vegas
Hotel Style:
#4 Family Hotel in Las Vegas
#4 Casino Hotel in Las Vegas
#4 Business Hotel in Las Vegas
#5 Green Hotel in Las Vegas
#6 Spa Hotel in Las Vegas
#6 Luxury Hotel in Las Vegas
#6 Romantic Hotel in Las Vegas
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Questions & Answers

Here's what travellers have asked, with answers from The Palazzo Resort Hotel Casino staff and other travellers.
155 questions
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Houston, Texas
1 month ago
Toronto, Canada
San Diego, California, United States
over a year ago

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Questions? Get answers from The Palazzo Resort Hotel Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Desert facing top floors get you away from the noise of Treasure Island hotel and the strip.”
  • 40th floor facing the desert side...lovely sunsets and gorgeous skies.
 of 5 bubbles MaudraS, 9 Dec 2016 | Read review
“Try a high floor, west view as you'll see the beautiful pools, mountains and a portion of the "strip"”
 of 5 bubbles rayp495, 9 Dec 2016 | Read review
“It is better to be IHG Elite Spire member to get the upgrade. You can not get into the lounge unless you are a Royal IHG member.”
 of 5 bubbles baselh_13, 8 Dec 2016 | Read review
“Ask for street view because its close to the Mirage and Treasure Island.”
 of 5 bubbles warriorengr, 4 Dec 2016 | Read review
“All rooms are more than acceptable but, naturally, the higher floors have the best views .”
 of 5 bubbles trevors325, 3 Dec 2016 | Read review
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