My hubby & I were leaving on a 6am flight... and were staying next store at the Residence Inn by Marriott. We had just finished a four-day stint at the Convention hall & wanted to go out for one nice cocktail and appetizers but didn't want to travel too far. A quick call to Adolfo (the front desk manager) confirmed that they were still open and had appetizers. Once we arrived, Lisa & Eve at the bar were waiting for us as Adolfo had announced a couple from next door would be arriving shortly. The drinks were generous and the appetizers creative. The service & conversation was exceptional.
I have to say this was one of the best Marriott experiences I have had. We felt at home every night we walked in from a long day of work. Marcelo at the front was extremely accommodating and full of smiles. He should be in upper management. We had a wonderful experience with Lisa and Adolfo from Starbucks. Lisa was very personable and made you feel like she had known you forever. She was full of great advice for getting around Vegas. I have to say the rest of the staff was terrific as well. This hotel is conveniently located right across the street from the convention center and monorail transportation that takes you into the Las Vegas strip. It was safe, clean and I would highly recommend commend this Hotel.
The staff at the courtyard were phenomenal from check in, amazing housekeeping (Amanda was Awesome) to just about everything. The cleanest hotel the elevator was even squeaky clean and disinfected while we were there. The washer and dryer convienant, pool area kept wonderfully even to the spa like rolled towels. Best of all NO gamboling made for a peaceful LV stay. Located right across the street from the convention. The gentleman worked the front desk each night remembered everyone in our group, felt like coming home nightly like a home away from home. This is a sign of great management when the whole staff happy and genuinely love their job.
I cannot sing enough praises about my stay at this hotel. This is my choice hotel when I come to Vegas for work. They have the most amazing staff. Adolfo( front desk) & Lisa ( Bistro) just shine; they go above and beyond in personalized service. Though I could easily have gone to outside places to eat, I chose to eat at the Bistro just because of how Lisa treated me. She always remembered me and made recommendations based on my previous preferences even preparing the food exactly to my liking. Talk about first class service! Adolfo at the front made me feel like a valued guest in how he checked up to be sure my stay was excellent, and lacking in nothing. I cannot recommend this hotel enough, not just for the comfort and cleanliness but most of all for the wonderfully human experience of the care and attention of the staff. Lisa and Adolfo, thank you for giving me such an excellent experience in customer service!…
I stayed here with three co-workers while attending an event at the convention center. The hotel is nice; it is clean, the rooms are a nice size and the location has been very handy. But the stand out stars of the trip are the people working here. The staff is amazing! Each person we have met has been helpful, friendly and has gone out of their way to make us feel comfortable. Lisa and her cohorts in the Starbuck Bistro have made my trip so much more fun! They are so friendly, fun and do their best to provide tasty food and drinks in a timely manner! I spent quite a bit of time on my own as my co-workers had friends in town. I felt welcomed and like I was with friends. I hope we get to stay here again when we are back in town. Bravo!!! Thank you!
I travel for work so I am always alone and it’s never really fun but everyone here made me feel at home. I will stay here again because Holly and Lisa made my night... they are so fun and friendly! They make surprisingly good hamburgers and fries too.
We were glad we chose to stay at the Courtyard by Marriott when we were in town last weekend. I’m not a fan of Las Vegas, so was happy for this hotel's chill gambling-free atmosphere. The best part? There’s a small “bistro” in the lobby that’s open for breakfast and dinner. The evening staff—Eve, Lisa, and Adolfo—made it easy for our gang (kids included) to relax with exactly the food and beverages we required. No pressure, good prices, great service. We were so well cared for!
Great stay and staff were very accommodating. Lisa, Eve and Adolfo went above and beyond to make sure our stay was pleasant. We were visiting for a trade show at the convention center and location could not have been more convenient.
Stayed here during International Council of Shopping Centers Convention (ICSC) and this Marriott Courtyard is very convenient to the Las Vegas Convention Center. Very nice and comfortable. Nice staff. In the past I have stayed at one the large hotel & casinos on Las Vegas Blvd., but this works so much better for functions at the Convention Center.
This place is great - it’s 5-7 min walk to convention center and even less to the monorail of you want to grab dinner on the strip. Marcelo at the front desk should be running Marriott’s global customer service. He’s a gem! The bistro is great for a quick breakfast and the AC in my room was great during a heatwave. Everything seems super clean and the staff in general was very friendly. Nice pull out desk and so many outlets. Will be back!