Welcome to Mandalay Bay Resort & Casino, your Las Vegas “home away from home.” Mandalay Bay Resort & Casino aims to make your visit as relaxing and enjoyable as possible, which is why so many guests continue to come back year after year. Nearby landmarks such as T-Mobile Arena (0.5 mi) and Welcome to Fabulous Las Vegas Sign (0.8 mi) make Mandalay Bay Resort a great place to stay when visiting Las Vegas. Guest rooms offer amenities such as a flat screen TV, a refrigerator, and air conditioning, and guests can go online with WiFi internet access offered by the resort. Mandalay Bay Resort & Casino features room service and a concierge, to help make your stay more enjoyable. The property also boasts a pool and breakfast. If you are driving to Mandalay Bay Resort, parking is available for a fee. Mandalay Bay Resort & Casino puts the best of Las Vegas at your fingertips, making your stay both relaxing and enjoyable.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Mandalay Bay Resort & Casino offers a mixed bag for visitors, according to reviews. Guests appreciate its proximity to Allegiant Stadium and the airport, yet some find its location a bit removed from the Strip's heart. Cleanliness and room opinions vary, with both commendations for space and concerns over upkeep.
Noise issues are a common complaint, from vent whistles to outside disturbances. The vibrant pool area wins points, but the overall experience is marred by service lapses and additional charges that detract from its value.
Location
Inconvenient
Atmosphere
Lively
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Noise level
Noisy
Service
Inattentive
Amenities
Underwhelming
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The Mandalay Bay is beautiful and so large you can get your excercise in just walking it from side to side, though if you prefer something more intense the fitness center is a great option.
The conference center size doesnt disappoint and event signage is helpful for newcomers trying to get around.
We missed all of the pools being open but they looked wonderful. The size of the wave pool alone took my breath away.
Having dined at 4 of hotel restaurants I can say the best bang for your buck will be eating in the buffet and paying the day rate of $45. You get three meals that way for basically the price of one at the other establishments. While the servers are knowledgeable and polite the actual service was so slow that it bordered on being rude, at every location we patronized.
The casino is nice with many options and again, slow service. Our experience was that if we wanted a drink we needed to get it ourselves which takes away from the whole - if you're playing you drink for free. The shops were generally interesting and each more official bar that we visited (versus the ones in the casino) offered something unique but that was never water. No matter how many times we asked for it, no water ever came. We finally went to the hotel Starbucks to ask for cups of water (or you can buy the bottles in the markets). It happened so many times that we wondered if servers were instructed not to provide water for some reason.
Last, our room. We enjoyed a mountain view. And thankfully that was entertaining as the television didn't work once during our entire stay. Only about half of the outlets worked in the room and on our last day the lights in the bathroom stopped coming on at all. We also noticed the hotel provided toiletries (lotion, shampoo, etc.) Were for sale at just $.30 in one of the hotel stores. It seems fitting that the only free thing they offer (no refrigerator in your room unless you want to pay $40 for it) was so cheap.
We did the Shark Reef experience which was enjoyable with friendly and knowledgeable staff from start to finish. Getting out of our hotel to hit the strip for an evening highlighted the fun you can have elsewhere but the Bay is off the beaten path just a bit which we found desirable.
All in all, we had a nice time, but it wasnt because of where we stayed.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
When we arrived, the place was having some repairs being done in the front entrance.
The checkin was very slow and a long line.
Our room was nice and facing the strip as per request. I had to hang the Do Not Disturb sign into the door knob because the cleaning lady always try to knock on our door early to clean.
Usually, when we travel outside of Las Vegas or abroad, the coffee machine comes with a choice of tea bags or coffee for free. Be aware that the only coffee you see in the room cost $12 per cup with 2 capsule of coffee in it.
Reminder: you can get coffee downstairs near the elevator for $4.99 for a cappuccino; or have breakfast downstairs where they will pour you a cup of coffee immediately and refillable for $4.99.
Reminder: Do not store anything inside the fridge. You will be charged $50.
Their escalators to the parking garage are always not working perfectly. Sometimes going up or coming down escalators need be climbed. Imagine if you had stone stuff to carry with you.
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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OK, the room was nice and the beds were really comfortable. Just really annoys me that there is a nice sized mini fridge in the room, but if you put anything in it you get fined $50, but hey they do have an ice bucket. This would be in addition to the $40+ resort fee for I'm not sure what. Beware if you pick anything up from the food tray in the room to look at it, you could be charged for it, as it is done on a weight basis. We were kind of afraid to use the in room soap or to take a shower as were afraid we might be charged extra for it. Staff were friendly and helpful. This place is huge and so easy to get lost in. Seriously, you could spend the night searching for your room. Next time will stay somewhere else.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
If staying at the Mandalay Bay resort, expect to bring an extra $50 to use the in room mini fridge or sacrifice your sink and fill it with ice every hour. Test your shower before getting in it to make sure it drains and is free of calcium build up. I didn’t spend almost $500 on the room for 2 nights to spoil a bunch of food and feel like needing a shower right after showering.
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Review collected in partnership with MGM Resorts International
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Room cleaning is poorly cleaned Second day they forgot also to clean our room , then we had in the middle of the night an electric burn smell at like 1:30 am took them till 2:30 am to fix that and the burning smell so we didn’t get any sleep. We were on the 28 floor on Friday last night apparently there is a club couple of floors above us was loud music till 3:30 am we couldn’t rest at all. Casino everyone just losing money all over I wouldn’t gamble there! Staff wasn’t really friendly either. Plus the hotel is very far located on the beginning of the strip so u can’t just walk out and go anywhere The only thing that’s nice there is the beach pool that is it
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Review collected in partnership with MGM Resorts International
Date of stay: September 2020
Value
Rooms
Location
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MGM Resorts Social Media, General Manager at Mandalay Bay Resort & Casino
Responded 1 Oct 2020
Thank you for your online review of our property. Please afford us the chance to apologize for any shortfalls that hampered your experience. Rest assured we have documented your feedback and will relay it to the appropriate management team for additional review. Thank you for bringing the challenges to our attention, and we hope that you will consider giving us another chance to better your opinions in the future. Sincerely, Guest Experience
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The bathroom in the room on arrival was not cleaned and smelled of a urinal the toilet seat was sticky, they had a housekeeper come back and it did not resolve the issue. The thermostat did not work, I was freezing, used both blankets on one bed. The room service sent up cold pancakes and coffee in leaky cups, no napkins for $50. The housekeeping man came into the room at 8am while I was in my pjs (I am a woman, alone) and looked at me while I repeatedly said no, ,no, no I am checking out at 11, GET OUT OF MY ROOM. I stayed here 4 nights - they did not comp one night. It was horrible to smell urine for a day and a half, they gave me a $75 food credit and resort fee credit. Oh Yay! $300 a night. Go somewhere else. Each time I called they took my call as if I were a pain in their a** not a paying customer with a legitimate problem. I travel often and in my last 6 business/personal trips have not had one issue - this was the worst place I have stayed.
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Review collected in partnership with MGM Resorts International
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed here for a convention in July for a week, and overall my experience was mostly exceptional. The service was very professional and helpful, from checking in to staff around the convention center. I appreciated that it is at the south end of the strip, so a little quieter and farther removed from the party scene. The lobby was very classy, and I enjoyed how the casino was not the first thing you walk into, but could be avoided if you were just going up to your room. You did have to walk through the casino to get to the convention center however. The elevator system was rather efficient, with three elevator banks going to different sets of floors. Our room was very spacious, with comfortable beds, and a lovely bathroom. We had a nice large window view overlooking the pool area on a high floor. There were plenty of restaurant choices in different parts of the hotel and convention center, including an Irish pub, the house of blues, an American style diner, a really fabulous Japanese sushi restaurant, and so many others. The pool area was a bit crowded, but the wave pool was a fun experience, and the lazy river was pleasant. Bring your own inner tubes if you are able, as they are quite expensive to buy or rent. The convention center was laid out logically and was easy to navigate, and the staff was always very efficient at set up and teardown. We did not have a chance to visit the shark reef aquarium, but it looked fun. There is also a free tram between this hotel and the Luxor and Excalibur hotels. There is a designated spot to pick up Uber and Lyft down on the lower level. Beware not to take anything out of your mini bar refrigerator, as you will absolutely be charged. Food is definitely not cheap here, but I suppose that’s common in Las Vegas. Overall, if visiting the city again, I would definitely choose this hotel for its more relaxing scene and professional atmosphere.
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Date of stay: August 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was expecting a renovated room as seen & featured on booking websites but I got an old one. My room wasn’t filthy but I used my own disinfectant wipes to be extra safe & wiped every surface down for my family’s sake. I did however report a stained bedsheet, cracked sink & a bottled water someone drank out of. I guess housekeeping missed those things. Guest services was nice to offer a different room but we dealt with it. They said we weren’t going to be charged for things we didn’t use or cause damage to. FYI, the bottled water & coffee are not free. Also, the mini fridge has sensors so you’ll get charged if any of the drinks were removed. I recommend bringing your own hand/body soap as the complimentary soap is very drying & harsh on the skin. Put it this way, my hands felt like I had used sanitizer to cleanse them during my entire stay. During the pandemic, a lot of the restaurants, even Starbucks was closed. We ordered food at Citizens. Pricey like everything else, but good food. It’s a far walk to the food court but Subway is open 24/7. Overall, my experience was just ok.
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Review collected in partnership with MGM Resorts International
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MGM Resorts Social Media, Other at Mandalay Bay Resort & Casino
Responded 4 Jan 2021
It is truly disheartening to learn about your expressed disappointments regarding your stay at Mandalay Bay. Please afford us the chance to apologize for the housekeeping shortfalls that hampered your experiences. Rest assured we have documented your feedback and will relay it to the appropriate management team for additional review. Thank you for bringing the challenges to our attention, and we hope that you will consider giving us another chance to better your opinions in the future. Sincerely, Guest Experience
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I traveled to Las Vegas to celebrate my birthday with family and happened to open the mini fridge. I was curious to see what the hotel had to offer considering how overpriced all the drinks were. I wasn’t completely surprised with the fact that a tiny bottle of grey goose was $80, it’s Vegas what do you expect. Come to find out when looking at the bill while checking out that I was charged $65 for picking up the liquor and putting it back. After calling the front desk to resort the issue we were not treated like guest and seen as people who were lying about not touching the mini bar. Overall don’t touch the mini bar to prevent a worker from having to check the mini bar before taking it off the bill
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I reserved a 2 bed Staywell suite with $50 credits towards food. The description states that is the cleanest room you could find during Covid Pandemic only for me to arrive late that evening and go to bed, wake up to take a shower and its dried blood in the shower , bathroom floor was dirty as well as the tub , even in the small toilet area (with no ventilation) appeared to be dirty as well. I immediately called the front desk who then sent up the head of housekeeping that took pictures, told us we had to leave so they can clean, provided us with a $75 beverage voucher that she said we can use at Fat Tuesday inside of the Resort only for us to leave 4 hours , find out Fat Tuesday doesnt accept the voucher and that the beds and trash were changed but the bathroom was the EXACT SAME. i called down stairs again only for them to send someone up immediately to clean it and told my they credited my room with yet another $75 on room service & have $113 for resort fees refunded. I asked for a different room or even some of my money back and they told me they couldnt do it which was crazy because i reserved a top tier clean room only to get the opposite. To add insult to injury , the next morning i woke up at 7 am and put the signs on the door asking no one to enter , my wife , daughter & service animal were also in bed still so i didnt want them to come back in especially when it took them to 7pm the previous night to clean it before. I also called downstairs and asked for my room to be extended for check out til the following day.... 10 am comes and my wifes calls me in a panic saying someone opened our room door 3 times and on the third entry she screamed NO and they closed the door. Furious , i called down stairs and they said they was sending security up for a report only for him to ask me 3 questions & say he was going down stairs to get the door pad history to see who tried to enter, they never followed up , they didnt care about the comfortability or even the fact they kept saying they were coming to clean , only to not clean what was requested and then someone is trying to come in our room 3 times with both signs on the door saying dont come in !!!!! To make matters even worse my check out bill was overcharged $270.12 (i have proof) only for me to go through each charge and i didnt owe them a dime. Overall my peace of mind is out of wack , that was false advertisement and a violation of privacy so i intend to seek legal consult
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Date of stay: September 2020
Value
Rooms
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I don’t think they have self-serve laundry facilities. I think you have to use their laundering service and they pick up a bag of laundering items and charge it to your room per item and then they drop it off.
There are more places to choose from in the Las Vegas area.
PRICE RANGE
S$191 - S$561 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mandalay bay hotel las vegas, mandalay bay resort and casino
LOCATION
United StatesNevadaLas VegasParadise / The Strip
NUMBER OF ROOMS
3,209
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Mandalay Bay Resort & Casino
Which popular attractions are close to Mandalay Bay Resort & Casino?
Nearby attractions include Ghost Stories - 1923LV (0.3 km), Titanic: The Artifact Exhibition (0.4 km), and Michael Jackson ONE by Cirque du Soleil (0.2 km).
