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Great stay but, unfairly charged for minibar without consumption of product. Had to call front desk to see if I was charged and get the charge removed. Consumption of product should be confirmed first not assumed.
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Not a big fan of Vegas, smoke, or hotels that are not 5 Stars. Was forced to stay here for work. The reason I’m giving MGM
5 Stars is I had an emergency and Chris (female) the security guard and team were amazing to me....More
I reserved months in advance and paid for a one bedroom suite. I downloaded the app since I have gold player status and was able to check in online. I arrived, with two other couples, who did not have higher player status and did not...More
The hotel is very very big, but it's very organized (we didn't wait for check in or check out). We have everything inside the hotel! We stayed on the west wing side and the rooms are very good for a fair price. The only thing...More
MGM looks great online, but it's a luxurious dump. Gross old rooms, over-priced food, restaurant staff is in poor need of customer service and smile training, every employee I interacted with seemed stressed, distracted, and kept their head down. That was so weird. This resort...More
No the West Wing rooms have no views. These rooms are older and small rooms. Try to get in the Grand Tower, where you could get a higher floor with a view. You could call the hotel and ask to upgrade it now, but it would be... More
No the West Wing rooms have no views. These rooms are older and small rooms. Try to get in the Grand Tower, where you could get a higher floor with a view. You could call the hotel and ask to upgrade it now, but it would be more expensive. You you might be able to upgrade the room at check in for a small fee, but that would be based on availability at the time of check in.